Carter ‑ Discount code in cart
Carter, Discount field in Cart | Shopify app
Rating
4.0
feedback
22
chart
#5,789
All reviews
Rating Breakdown
Review RSS Feed
Jan. 12, 2023
Unfortunately the price is much to high for what this offers, and perhaps that would change if custom requests were free! I mean for 13 USD every month for an almost invisible coupon button you'd assume that's how it would work. Perhaps paying for custom jobs would be worthwhile if the app was 2$ a month or so. But especially since the support is only offered in the morning when we are the busiest and can't focus on shopify app management, made even briefer by the fact that we're on the west coast, this app is not worth it in my opinion. If I were a developer it might be worth it but the whole reason I would want a shopify app in the first place is to make my job EASY, not overcomplicate it with excess features being behind a paywall and only accessible to people who can code. I'm sure this app will be what some people are looking for, it's just not right for me and others who don't understand CSS.
Hi Elektrotek Distributors! We appreciate that you took the time to provide honest feedback about our app. We hear you and we're drafting ideas for how we can change our pricing to be more merchant friendly. We also agree that support should not only be available in the morning, we are currently staffing up to improve our support availability. We tried to reach out to you to see how else we can help but we can't find any support tickets from you, and it looks like you have already uninstalled our app. It seems like you gave our app a quick test run of ~45 mins before uninstalling. If you are open to trying our app again, we'd love to support you and help answer any questions you may have!
Oct. 17, 2022
I went for another app in the end because i had also other needs but the developper is very helpful and the app wors perfectly
Thank you for the kind review. I wish you the best.
Sept. 16, 2021
Quick, effective, responsive, thinking outside of the box ✨ We got a custom solution for our problem. It feels great.
Nov. 17, 2020
All I ever wanted was to have a discount box BEFORE all the check out info. Carter does that. I LOVE IT.
Oct. 17, 2020
DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!
Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen. That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen. Also, our pricing is displayed in the Shopify App listing page where the app is installed. That being said, we can refund the charges, either us directly if you reinstall the app or via [email protected].
Aug. 12, 2020
I am writing this review at 11:03pm for a reason: This afternoon I came across this app (I’m not going to lie, the intro video with the Santa-lookalike is hilarious) in need of a discount box in the cart page. After installing and deleting about 3 other ones I decided to try Carter. It looks good BUT there was an issue caused by a conflict with another app which had price variants increasing the price of products. I contacted Carter support and within Minutes Derek was emailing me back troubleshooting the issue. I responded a few times with him ( still in the afternoon) and I then went on about my business. Right now just before bed I checked my emails one last time to see if there were any updates so I emailed Derek, expecting a response in the morning. He emailed me right back with the solution to my issue! Needless to say Carter gets 5 stars for Customer Service and 5 stars for the product itself. It’s beautiful and it works. I will be adding it to all my other stores and recommending it to my friends.
July 23, 2020
Quick and awesome service! I needed a custom application of the discount code to my shop' cart page and Derek got it done in less than an hour. He made every change I requested without a problem. I highly recommend them!
March 4, 2020
Love the app on my UK store, have emailed would really appreciate someone helping me set it up on my US store (this one) the exact same way. Thanks
Hi, thanks for the request. We did the integration the next day you requested it, if I remember right. Is everything ok?
Feb. 18, 2020
I must say i am incredibly impressed with this apps performance and in particular the swift response of Derek from customer services when my app temporarily stopped working. He got it back up and running in no time. Fantastic service
Jan. 11, 2020
The app works great and support helped make some modifications. Quick to respond and assist. Thank you Carter app!
Dec. 12, 2019
A fantastic app, instantly adds a level of professionalism and functionality and thus credibility to the overlook use, and feel of the shopping experience. Highly Recommended, a must-have, especially for pop-out cart drawer based checkouts.
Nov. 26, 2019
This app does exactly what we need! Requests for support were promptly addressed and helpful. Very happy with this. Thanks!
Aug. 30, 2019
Just installed the app got it configured for ajax cart the support team is super responsive never experienced such quick service from app developers great job!!! will update the review about the app how it works. for now customer support is 10/10.
June 20, 2019
I couldn't figure out the install. Customer support is poor. I wouldn't recommend this app. I hope this helps other merchants decide whether to use this app.
Thanks for the feedback and sorry for the delay. I can see you submitted a ticket 18h ago, I agree that our reply should be faster. I won't blame the different timezones, I'll blame only myself for it. Meanwhile, I sent a login request to help you out. Your ticket states that you struggle to add the coupon in the box, is that right? Or you struggle to insert the coupon box in the cart page? Let me know if you still want to give the app a shot, I personnally apologize for the delay of response.
May 28, 2019
This app is a MUST for all shopify stores! We were losing customers because they didn't know where to enter the discount code - hidden in the actual check out flow especially on mobile. This app eliminated customer's frustration and more over helped us close sales without having to answer emails with attached screen shots displaying the discount field. Customer support is impeccable!
April 9, 2019
A very good app. Easy to install and use. I had a question and they responded quickly. A great team to work with.
Feb. 7, 2019
App works great and support was quick and very helpful. So much easier for customers to apply coupon codes.
Nov. 23, 2018
Derek showed me a sneak peek of their new Code your own template feature. That looks amazing. As a developer with very limited skills, I'll still be able to add the coupon field snippet in my cart and make the subtotal change dynamically when the discount is applied. You guys definitely need this feature to be live asap, as it's a must-have! Too bad it wasn't launched for Black Friday!
Nov. 22, 2018
This app works well in preview mode, but after applying the app, it only displays a balloon of what the total will be after you checkout, and doesn't actually edit the total like it did in the preview. What is the point of a preview if it doesn't do what it shows it's supposed to do once you publish it????
Hi, the coupon isn't applied at all inside the PREVIEW mode, due to a technical restriction. But once you publish the configs live, it should work normally.
March 22, 2019
Developer fixed the issue on pricing. Great job and he really cares about his customers. I will recommend this app to anyone looking for a coupon code option on your cart page
Hi, we've put back plans 50% off until December 31st, 2019. That means anyone installing the app from today to this date will get a 50%discount on all plans. Merchants like you using Shopify Basic will then pay $4.99 USD per month. This pricing will prevail as long as you have the app installed in your store.