Rating

4.9

feedback

2,007

Reviews

chart

#3,743

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    23%
  • Less than a month
    30%
  • Less than a year
    30%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and responsiveness of the support team. Many users highlighted the ease of use of the app and the quick resolution of any issues they encountered. The support team was commended for being helpful, patient, and going above and beyond to assist users with custom configurations. Users also appreciated the flexibility and customization options available in the app, making it suitable for various business needs. However, there were a few mentions of difficulties in setting up specific features and concerns about the lack of functionality in the free plan.

Highlights

Excellent customer service and responsiveness of the support team
Ease of use and quick issue resolution
Flexibility and customization options
Difficulties in setting up specific features
Concerns about the lack of functionality in the free plan

Rating Breakdown

  • 5
    97% (1,949 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)

Reviews with Text

  • 89% (1,780)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2026

This app has been a great addition and works very well. The setup process was smooth, and the overall experience has been excellent. What really stands out is the customer service. Milo was incredibly helpful, responsive, patient, and professional from start to finish. He took the time to answer questions clearly and made the whole process much easier. It is rare to find support this good. Excellent app, excellent service, and a team that truly cares about helping their customers succeed.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Milo was extremely helpful

Store

O'Spire

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2026

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

April 8, 2026

Fast response in customer service and good features package. Very accommodating to small businesses

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

April 8, 2026

Quick response to my question, and they solved my problem.

Using app

About 2 months

Total reviews

5

Average rating

5.0

All reviews

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