Appointment Booking Cowlendar
Cowlendar • Best Shopify app for bookings and appointments
Rating
5.0
feedback
2,091
chart
#2,642
All reviews
Rating Breakdown
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March 15, 2024
I've had an excellent experience with this app, thanks to its intuitive design and exceptional customer service. The standout for me was Theo from the support team. His quick, effective solutions and genuine care for customers set a high standard.
March 15, 2024
My customer service provided by Theo was exceptional. The representatives are highly knowledgeable and efficient in addressing any issues or inquiries. I was impressed by their professionalism and willingness to go above and beyond to ensure my satisfaction. Theo were able to resolve my concerns in a timely manner and provided clear and concise explanations throughout the process. Overall, I had a great experience with Theo customer service and would highly recommend this company to others seeking top-notch support.
March 15, 2024
Firstly, just want to give a shout out to Theo. He has been a lot of help guiding me through the process. Seems to be like a very kind and considerate person and highly recommend him. The app is also extremely easy to use especially if you are new to business.
Store
My Store
Using app
29 days
March 15, 2024
La aplicacion cumple con lo que promete y la atencion de su gente es de gran ayuda, en especial de Theo que valido mi tienda en unos pocos minutos y me asesoro sobre como configurar mis servicios. Muy recomendable.
March 15, 2024
La app se integra genial, y Theo nos ha ayudado mucho en poder traducirla en otros idiomas.
March 14, 2024
So far the app is great. Mateo was very quick to help in the chat , and help me get all set up. The app appears very user friendly also !
March 14, 2024
Great app, easy to use, lots of customizable options available and stellar communication
March 13, 2024
Mateo me atendió muy rápido y supo aclarar todas las dudas y preguntas que tenia
March 13, 2024
I'm new to using the app and needed some help. Leo was great and so helpful to trouble shoot the problem I had. I'm definitely looking forward to using this app more for my business.
March 13, 2024
Ive been using this app for a year and just met Theo. Super awesome customer service & he was very quick to help and respond!! Also, cant forget the main man LEO. LOVE THIS APP
March 13, 2024
I would recommend this app to anyone trying to sell service based products because there is always help when needed and its really easy to navigate.
March 13, 2024
Thank you for a great customer service. Leo "The customer service representative" exceeded our expectations, besides being very responsive and helpful and knowledgeable, he went above and beyond to provide what we were looking for. WE GREATLY APPRECIATE THE TIME AND THE SERVICE PROVIDED. The booking app is truly amazing, it provides a complete booking system, it has all the necessary features for a booking based business. I would recommend it for an easy setup, efficient features, user-friendly experience and excellent customer service. Thank you Leo.
March 13, 2024
The overall system and the UI of the settings screen are certainly convenient. However, the 'Use advanced configuration over settings' feature in My Services does not work. You mentioned it was an issue with Japanese, but the problem persists in English as well. Since Global Calendar translation reflects changes without any issues, even with Japanese 2-byte characters, it's clear the issue lies with the 'Use advanced configuration over settings' feature. You've suggested using Global Calendar translation because it's a Japanese issue. Does this API use a different Unicode only for 'Use advanced configuration over settings'? Isn't the response itself questionable? Also, I think the overall UI and UX of the Team portal, available from the ULTRA plan, should be reconsidered. I've paid the fee, so I'll try using it along with some tests. I will revise my evaluation since there has been positive communication regarding the resolution of the issue.
March 12, 2024
Worked with Mateo about some new features that I was looking to implement. Responded very quickly and showed me how to implement right away.
March 12, 2024
I would absolutely recommend it, it's been very easy to understand and customer support is great.