Cozy Country Redirect

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the app for its functionality and ease of use. They appreciate the quick and helpful customer service provided by the support team, with mentions of specific team members like Kim, Emma, and Kate who went above and beyond to assist users. Users also highlight the reliability of the app in terms of redirecting traffic and creating country-specific pop-ups. Additionally, some users mention that the app has been instrumental in improving their sales and overall website performance. On the negative side, there are several reviews expressing frustration with the app not working properly, particularly due to issues like expired SSL certificates, downtime, and errors in console. Users mention significant disruptions to their businesses, loss of revenue, and the inability to contact customer support for assistance. Some users also criticize the pricing structure, especially for Shopify Plus users, and express disappointment with recent updates that caused problems during high-traffic events like Black Friday.