Cozy Country Redirect
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, many users praise the app for its functionality, ease of use, and reliable performance. The customer service and support team receive high praise for being responsive, helpful, and quick to resolve issues. Users appreciate the app's ability to handle redirects and country-specific settings effectively. However, on the negative side, there are several complaints about the app not working, causing disruptions to businesses, and issues with SSL certificates. Some users express frustration with the lack of communication from the developer and the impact on sales due to app failures.
Review RSS feed
App down / no customer service, impossible to contact If I could put 0 stars I would. This greatly impacted our performance and business
We’ve been using this app for several years and have previously experienced occasional short periods of downtime due to an expired SSL certificate. Unfortunately, the same issue occurred again nearly two weeks ago, but this time it appears the app is facing deeper problems and is still not working. This ongoing outage has caused significant disruption to our business. We requested an update with a rough timeline for resolution, but after waiting all week without an answer, we have no choice but to uninstall and switch to a different app.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.