Cozy Country Redirect
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, quick response times, and helpful support in setting up and customizing the app. Users appreciate the functionality of the app in redirecting traffic and creating popups. However, negative reviews mention issues such as the app not working, downtime, expired SSL certificates, and pricing changes causing disruptions to businesses. Some users expressed frustration with the lack of communication from the developers and the impact on their stores' performance and revenue.
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App down / no customer service, impossible to contact If I could put 0 stars I would. This greatly impacted our performance and business
We’ve been using this app for several years and have previously experienced occasional short periods of downtime due to an expired SSL certificate. Unfortunately, the same issue occurred again nearly two weeks ago, but this time it appears the app is facing deeper problems and is still not working. This ongoing outage has caused significant disruption to our business. We requested an update with a rough timeline for resolution, but after waiting all week without an answer, we have no choice but to uninstall and switch to a different app.
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