Cozy Country Redirect
Internationalize your shop by redirecting or blocking visitors
Rating
4.0
feedback
255
chart
#6,665
All reviews
Review RSS Feed
Sept. 11, 2025
App down / no customer service, impossible to contact If I could put 0 stars I would. This greatly impacted our performance and business
Aug. 29, 2025
We’ve been using this app for several years and have previously experienced occasional short periods of downtime due to an expired SSL certificate. Unfortunately, the same issue occurred again nearly two weeks ago, but this time it appears the app is facing deeper problems and is still not working. This ongoing outage has caused significant disruption to our business. We requested an update with a rough timeline for resolution, but after waiting all week without an answer, we have no choice but to uninstall and switch to a different app.
Aug. 27, 2025
This just stopped working and is now showing an error in console and when trying to access the app the page shows as hijacked.
Aug. 27, 2025
Developer abandoned the app. Their certificate is out of date and the app is not working. Cost us sales.
Aug. 23, 2025
The app stopped working and I have tried everything to get it back online. I tried contacting support but I just get error messages back. No communication from the company. This is causing MAJOR issues with our websites and is costing us time and money. We have no choice but to switch apps now. Extremely unprofessional.
Aug. 21, 2025
It suddenly stopped working on all 3 of our stores and cost us money. We couldn't even contact the support in the app, there was some kind of error. It also says security certificate is expired.
Dec. 14, 2024
I am paying every month for it to work and it does not work. Every from a while you have to check and test if it is working. There are so many bugs. Completely dissatisfied with the product.
Nov. 26, 2022
We used this app for nearly 3 years with no problem, but they seem to have updated something just before black friday!!! WHY???? The update has now scrambled the languages and checkout. Redirect no longer work, I have tried these with Express VPN and although in the past they used to work now the customer has to manually change language and currency. Also when you have a specific language for the site let's say English and you try to checkout, then you end up on checking out in French!. Then when you click back home from checkout you can see that the language has changed to French despite being located in UK or US! We have lost thousands of dollars in revenue during Black Friday and still do! Any major changes and updates need to be done prior to Black Friday and tested through out. Not happy at all, also they don't work over the weekend so you basically waste thousands in lost revenue. Not happy at all!
April 20, 2022
Was working great and then it crashed a few of our stores and we had to uninstall it. Spoke to Shopify support and they had a large number of reports of this app crashing sites. I would be cautious about installing this app. I come back here to then find out they changed the pricing from $6.99/month to $99. NO THANKS!!
We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.
April 20, 2022
The app has stopped working. It suddenly stopped working with no warning from them. I'm not sure what occurred, but the price went up from $5.99 to $99. Because of this bad app, our store has been shut down. It should not be installed.
We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.
April 20, 2022
The App has stopped working for our Shopify store and there has been no pro-active communication from the developers. It seems the pricing has increased from $6.99 to $99 per month which is quite unreasonable and unjustified. We would be wary of such Apps having issues of transparency and support. Very disappointed :-(
We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.