Cozy Country Redirect

App down / no customer service, impossible to contact If I could put 0 stars I would. This greatly impacted our performance and business

App is not working

We’ve been using this app for several years and have previously experienced occasional short periods of downtime due to an expired SSL certificate. Unfortunately, the same issue occurred again nearly two weeks ago, but this time it appears the app is facing deeper problems and is still not working. This ongoing outage has caused significant disruption to our business. We requested an update with a rough timeline for resolution, but after waiting all week without an answer, we have no choice but to uninstall and switch to a different app.

This just stopped working and is now showing an error in console and when trying to access the app the page shows as hijacked.

Developer abandoned the app. Their certificate is out of date and the app is not working. Cost us sales.

Your App SSL is expired from 17th august 2025 and even I'm unable to contact you through contact from. Please resolve the issue at your earliest convenience. otherwise unfortunately we have to switch the app.

The app stopped working and I have tried everything to get it back online. I tried contacting support but I just get error messages back. No communication from the company. This is causing MAJOR issues with our websites and is costing us time and money. We have no choice but to switch apps now. Extremely unprofessional.

It suddenly stopped working on all 3 of our stores and cost us money. We couldn't even contact the support in the app, there was some kind of error. It also says security certificate is expired.

Hello, I have already reached out to you but haven’t received any response yet. The redirect stopped working and this is negatively impacting my sales. I urgently need your assistance to resolve this issue. Thank you in advance for your prompt support.

The best costumer service, so fast and kind, thank you Kim for your help

i have an issue and they help me

the app is not working

I am paying every month for it to work and it does not work. Every from a while you have to check and test if it is working. There are so many bugs. Completely dissatisfied with the product.

The app was a little confusing for me at first but their customer service team is great and was able to make a template for me very quickly!

Easy and simple. Great customer service! I recommend.

Greatest redirecting app. Extremely reliable. Also the team is even greater. They help with solutions far beyond what is offered within the app. I highly highly recommend