All reviews

Rating Breakdown

  • 5
    92% (235 ratings)
  • 4
    0% (1 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (13 ratings)

Reviews with Text

  • 99% (251)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 11, 2025

App down / no customer service, impossible to contact If I could put 0 stars I would. This greatly impacted our performance and business

Using app

About 3 years

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 3, 2025

App is not working

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 29, 2025

We’ve been using this app for several years and have previously experienced occasional short periods of downtime due to an expired SSL certificate. Unfortunately, the same issue occurred again nearly two weeks ago, but this time it appears the app is facing deeper problems and is still not working. This ongoing outage has caused significant disruption to our business. We requested an update with a rough timeline for resolution, but after waiting all week without an answer, we have no choice but to uninstall and switch to a different app.

Using app

Over 4 years

Total reviews

5

Average rating

4.2

1 / 5 Share

Aug. 27, 2025

This just stopped working and is now showing an error in console and when trying to access the app the page shows as hijacked.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 27, 2025

Developer abandoned the app. Their certificate is out of date and the app is not working. Cost us sales.

Store

Vacier

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

3 / 5 Share

Aug. 26, 2025

Your App SSL is expired from 17th august 2025 and even I'm unable to contact you through contact from. Please resolve the issue at your earliest convenience. otherwise unfortunately we have to switch the app.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

1 / 5 Share

Aug. 23, 2025

The app stopped working and I have tried everything to get it back online. I tried contacting support but I just get error messages back. No communication from the company. This is causing MAJOR issues with our websites and is costing us time and money. We have no choice but to switch apps now. Extremely unprofessional.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 21, 2025

It suddenly stopped working on all 3 of our stores and cost us money. We couldn't even contact the support in the app, there was some kind of error. It also says security certificate is expired.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

3 / 5 Share

Aug. 20, 2025

Hello, I have already reached out to you but haven’t received any response yet. The redirect stopped working and this is negatively impacting my sales. I urgently need your assistance to resolve this issue. Thank you in advance for your prompt support.

Using app

Over 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

May 30, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

The best costumer service, so fast and kind, thank you Kim for your help

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

i have an issue and they help me

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 29, 2025

the app is not working

Using app

Almost 4 years

Total reviews

4

Average rating

3.8

1 / 5 Share

Dec. 14, 2024

I am paying every month for it to work and it does not work. Every from a while you have to check and test if it is working. There are so many bugs. Completely dissatisfied with the product.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 17, 2024

The app was a little confusing for me at first but their customer service team is great and was able to make a template for me very quickly!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Easy and simple. Great customer service! I recommend.

Store

Elan

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2024

Greatest redirecting app. Extremely reliable. Also the team is even greater. They help with solutions far beyond what is offered within the app. I highly highly recommend

Store

WOWGOOD

Using app

12 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 7, 2024

easy and simply working.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2024

Great quick customer service.

Using app

Over 1 year

Total reviews

12

Average rating

4.7