All reviews

Rating Breakdown

  • 5
    95% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 2, 2024

Easy to use product & customer support was very efficient, would definitely recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Does exactly what it says. Great support that helps you without question.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Fantastic App, we had some adjustments that needed doing and the team were able to bring my vision to life! We highly recommend this app on Shopify!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Great app does exactly what you need, had a slight issue with the form ID showing whenever the page loaded, but the support team fixed relatively quickly

Store

Nuvoux

Using app

6 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Great app to use to create forms. I need it to create a custom order form for my site, which was easy to make. I did run into a few issues, -which mainly was user error as I am technologically challenged but support was quick to respond and help resolve any issues I had.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

We had no trouble setting up our own forms and following their instructions. Still, there were a few adjustments, around 3-5, where we needed help. The team managed to fix our issues within minutes or hours each time. These tweaks involved problems like spacing between letters on the form and a slow-loading page with forms. Fortunately, all the problems got resolved instantly.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

great app, was easy to implement the form in my shop. customer service via email was quick and helpful. recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind work, we are always here to serve you the best!

1 / 5 Share

Nov. 24, 2023

Lost out on $5000 worth of business as the app stopped sending the forms to my email.

Using app

3 months

Total reviews

2

Average rating

1.0

Developer Reply

Hey, As checked and updated you that you were manually unsubscribed from our email, that is the reason for not receiving the email. It was not our application bug.

5 / 5 Share

Oct. 2, 2023

Wonderful! Not only is the product straightforward and easy to use, the support team is incredibly kind, responsive, and competent. We had an issue with implementation and they solved it in a matter of hours! Very pleased so far.

Using app

5 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 12, 2023

The support is perfect The app is very intuitive and with a very friendly interface. I loved the support team, they help you in a very agile way and they explain and solve anything you need.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We are always here to serve you best.

5 / 5 Share

July 28, 2023

My actual name is Courtney (the one filling out this review... I am the Marketing Director for Terri, and her Salon, Ippodaro Natural Salon.) I have been using Shopify for years, working with various stores, and building/managing their site. I have had to use various form apps in the past, and NOTHING compares to this one. Though I am fluent in "Shopify editing" (if you will) sometimes, coding/enabling apps/etc. can baffle me. (You know, certain themes can block various codes, and it can be maddening). The theme we use was causing me problems when trying to add our first form for our website. So, I reached out to Cloud Plug24's support, and they fixed the problem within 18 hours. (It would have been faster if I had been paying attention to my email... so that's on me). The buildout of the form is what I like to call "idiot-proof" (sorry, that's not super okay to say nowadays, but I haven't discovered a more poignant way of saying it. USE THIS APP! P.S. I actually reached out to Shopify's Support when I was beyond frustrated with other form companies. And they suggested CP24.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind words, such words from merchants double our energy. We are always here to help you!

5 / 5 Share

July 20, 2023

Very happy with the results so far. It does everything I need it to and it doesn't cost much. It's a nice, clean form to embed on your webpage. Well worth the price.

Using app

8 months

Total reviews

7

Average rating

4.3

Developer Reply

Thank you for your kind words! We're delighted to hear that our app meets your needs and provides excellent value. Feel free to reach us for any further assistance.

5 / 5 Share

July 29, 2023

The tech help was prompt and excellent. At first I thought my request was not possible but after a chat with this team, my problem was solved. Also, the support goes beyond simply providing direct support. The team follows up with inquiries to make sure their solutions meet my needs. Very prompt and reliable. I highly recommend this app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2023

Great support. They handled my questions very quickly. The App works. It is easy to set up the forms.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your sharing feedback! We are here for any further assistance needed.

5 / 5 Share

May 2, 2023

I looked around for a while trying to find an app that would work for my Wholesale application form. Basically, I needed a customisable form that would allow me to approve customers and automatically assign them a tag. This app does all that and more! The customer service is excellent and they will help you if you can't figure something out. I'm very happy with this app!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Their customer service has went above and beyond to help me make my dream contact us page, I highly recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

excellent Customer service. Had an issue with the short link not working. Contacted support and was fixed in 10 mins!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2023

This app is just outstanding. Really well thought out, easy to use, lots of flexibility. We were able to create a detailed registration form to replace Shopify's native one. Form submission results get sent to an email address, get stored in the app itself and can also directly populate a customer record. Really impressed with the feature set and the designers were incredibly helpful in assisting with some issues and customizations. As good as it gets!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Great, easy to use app! The team were quick to respond and had my issues sorted prompted and within a day!!! super helpful and friendly team and always happy to help no matter what you need assistance with! Highly recommended!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great value and return with excellent response time and impact. We have a very complex input form for custom orders and this tool handles the inputs nicely.

Using app

10 months

Total reviews

1

Average rating

5.0