creativehub: Sell Art Prints
Dropship art prints with Shopify & creativehub
Rating
3.7
feedback
84
chart
#1,499
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
5%
-
Less than a year
38%
-
More than a year
54%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the app's customer support, printing quality, and ease of use. They find the app efficient in fulfilling orders and providing fast shipping. However, there are several recurring negative themes in the reviews. Users have expressed frustration with the app's high shipping costs, especially for international orders, which can make it unviable for some businesses. There are also complaints about issues with order search functionality, difficulties in uploading files, and challenges with integrating shipping profiles. Despite the positive aspects, the negative themes seem to impact the overall user experience and satisfaction with the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 19, 2024
Awful app with next to no customer support. Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it. But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall. I've LOST money thanks to their lack of transparency - I've cancelled all orders, and will be issuing chargebacks as it's just not even close to an acceptable level of service.
Aug. 7, 2023
Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!
Aug. 7, 2023
The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.
Aug. 6, 2023
I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.
Aug. 6, 2023
I can't fault these guys. Hi quality product delivered quickly and efficiently. They're not cheap but I don't want cheap, nor do my customers.
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