All reviews

Rating Breakdown

  • 5
    71% (60 ratings)
  • 4
    10% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    6% (5 ratings)
  • 1
    11% (9 ratings)
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5 / 5 Share

Aug. 7, 2023

Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

I can't fault these guys. Hi quality product delivered quickly and efficiently. They're not cheap but I don't want cheap, nor do my customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

I can only tell very positive things about this app. Everything works perfectly as it should. The service and the entire community behind this app is world class. I can recommend this and the entire company 100%. Keep up the good work...

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I have set up my print sales site using this app and I am really pleased with it. The printing quality and fulfilment is top notch. The system is very hands-off once it is up and running. The customer places an order and it goes straight to Printspace who generally turn it around and get it shipped within a few days and sometimes within 24 hours. I have to then notify the customer that it is on it’s way but I don’t think that they could do this as they are dealing directly with me and not my customer. It is quick and easy to do this via Shopify admin anyway. The packaging is very good quality which greatly boosts confidence that your customer will get their order safely, without needing to deal with damage in transit. The printing costs and flat fee shipping costs are very reasonable. The back end is well thought through, offering the option of selling different editions as variants (Shopify speak) and you can even specify when uploading if prints have already sold within an edition which is useful as the edition will then pick up from that number going forwards. IMO the app and the print fulfilment definitely deserves 5 stars. However just for the record a couple of things: Sometimes a product gets imported into your store via the CreativeHub app but the preview pics don’t load for one or more variants. I have found that this is cured by simply re-importing those particular variants again. Is this a bug? Be careful when adding a border that you don’t jump up a print cost tariff level for the sake of a small white border as this is calculated on paper size not image size. I think the ‘room set’ photo is ok and helps with illustrating scale but it would be nice to have a bit more variety. Maybe it would be possible to add a few more options sometime? Lastly be aware that if you sell variants you have to upload the largest image size, which may require interpolation, and the smaller prints will be printed from the same file. Ideally I would prefer to scale the image sizes accordingly but in practice this has not proved a noticeable issue so far and smaller prints have looked fine.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

I use this app to fulfill all my print orders on my website. Creative Hub have always produced great results in very fast print and dispatch timescales, both in the UK and Globally. My customers often remark on the high quality of the prints received. I'm delighted with the service I get from Creative Hub

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I use this app for some of my deliveries and it is fantastic ... 100% reliable and extremely quick. The whole process is efficient and intuitive. Basically, I never have to worry and it saves a whole heap of time. If I've ever had a query, it's dealt with super fast. Love these guys!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Fantastic! All works perfectly and the prints are amazing! Gives me all the freedom and security I need to create more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I've been using it since I opened my shop and never been disappointed. Flawless and easy-to-use app, works like magic with a superb print service at Printspace.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I use this app for most of my printing requirements and would highly recommend it. The service is excellent and I am very pleased with the quality of my prints. It also enables me to hold a large stock of designs/sizes by using their drop shipping service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I love this app because it takes care of the logistics side of the business so I can focus on spending my time creating art and marketing it. With the printing, packaging and delivery taken care of, it frees up so much of my time! Not only that, the quality of the printing is sublime and the service is mindbogglingly fast!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Creative Hub has been my go-to resource for my printing requirements for both sales and my own exhibition since day one. I have referred everyone I know to their services - their team and quality are top-notch. Their support team is also outstanding, and if you run into any issues, they get back to you with the same speed and efficiency. They are a pleasure to work with. I can't recommend them highly enough.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I love creativehub. Printing is great quality, the service is super friendly and very professional and delivery is amazingly fast. This app is life changing

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I've been using the app for just over a year and it's been such a great tool to automate my print sales. In the past I used to dread being asked to sell a print as the process was really tedious and time-consuming. It took a while to set up the shopify store, but now all orders are automated meaning I just get notified when an order is received and it gets fulfilled automatically by The Print Space. A lot of my orders have been to Europe and the US, so them having a branch in Germany has been a godsend. The set up can be a little challenging at first, but once you've done it a few times it's really not that hard. The Print Space are also always very quick to help out on the phone or over chat/email so you won't be going it alone.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I'm sure, its hard to find better app. Print quality is great, fast print and delivery, very professionally packaged, amazing service. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I've been using the creativehub app in my store (to sell Giclee prints) for 1.5 years now and it's been a great experience! It was really easy to set up. The only thing I need to do is to put the tracking code I receive from theprintspace (once they ship) into the order. The customer service is also brilliant. I've had about 2-3 packages gone missing over the past 1.5 years, and theprintspace has always send a replacement, didn't make an issue over it. Would definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2022

I use Creative Hub to fulfil Gicleé prints of my artwork. Their service and quality of prints is absolutely fantastic. I’m a huge fan!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Great app. Makes integration with my Shopify store really easy and allows a fair amount of customisation. Superb print quality to boot.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Perfect app, works like a charm and helps fulfill orders while you sleep. Very smooth experience. Defo recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 31, 2021

Amazing service, print quality is great, fast print and delivery, very professionally packaged, holographic certificates of authenticity, and, no small thing, the customer support is top-notch. Highly recommended!

Using app

About 3 years

Total reviews

1

Average rating

5.0