creativehub: Sell Art Prints
Dropship art prints with Shopify & creativehub
Rating
3.6
feedback
87
chart
#1,711
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
6%
-
Less than a year
36%
-
More than a year
55%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the high-quality printing and fast delivery service provided by the app. The customer support is also praised by several reviewers for being responsive and helpful. Users find the app easy to use once set up, and it streamlines the printing and fulfillment process for their online stores. However, there are some recurring negative themes in the reviews. Many users express frustration with the app's shipping costs, especially for international orders, which they find to be exorbitant. Some users also mention issues with product imports, difficulties in using the app, and lack of transparency in pricing and features. Overall, while the app offers great printing quality and customer support, the high shipping costs and usability issues are areas that need improvement.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 5, 2024
Impossible to update multiple products at once. Impossible to import products to my shopify store without random "import errors". Customer support is inexistant and basically consist in "there's nothing we can do, please check this page to read some generic solutions and God be on your side". This app used to be great and have a decent UI/UX with no import problems. What happened?
Aug. 5, 2024
The printing is good and fast. But its tricky / slow to use - you'll have to do lots of work to individual products within Shopify. And if you don't sell an image in 18 months they'll delete it without telling you. They'll also remove features without telling you. I've had my shop decimated twice by Creative Hub policies with no warnings. I can't recommend this to anyone who has slow selling items or is reliant on the app for all your sales, the risk is too high.
March 19, 2024
Awful app with next to no customer support. Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it. But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall. I've LOST money thanks to their lack of transparency - I've cancelled all orders, and will be issuing chargebacks as it's just not even close to an acceptable level of service.
Hi Lucas, We publish up to the minute pricing data on all our websites and help centres. When you set up the product in your store we display the cost right there, and when you make a sale we immediately send an email giving you the exact cost of what you will be charged for fulfilment. We do everything we can to keep our pricing fully transparent. Our app has 100% accurate shipping cost integration. On import we create shipping profiles in your Shopify store. Your entire orders can be found in your art store settings section of the app and step-by-step guides to this and other frequently asked questions can be found on our help centre. If you do decide to get in touch with our 7 days-a-week helpful customer service, we can investigate what went on here. Zach
Aug. 7, 2023
Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more