creativehub: Sell Art Prints
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praise the print quality and customer service provided by the app. They appreciate the ease of uploading and managing their work, as well as the seamless integration with their websites. Users also highlight the quick resolution of any issues and the helpfulness of the customer support team. However, on the negative side, some users experienced difficulties with uploading files, importing products, and setting up their stores. There were complaints about bugs, slow processes, high shipping costs, and issues with product visibility within the app. Despite the positive aspects, the negative experiences with functionality and usability seem to be a recurring theme in the reviews.
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I tried so hard to use this app but could not understand how this app is still being used.Issue with uploading images to CH, issue with importing files onto Shopify, Etsy etc... ALWAYS AN ISSUE!!! EVERY STEP OF THE WAY.PLEASE DO NOT USE THIS APP .You will WASTE YOUR TIME. Look elsewhere for POD company.If I could give it NO STARS I would !!!!
Wonderful print quality and excellent customer service.
The print quality is fundamentally as good as it gets. Before this company reached out to me, I was struggling to keep up with print sales demand and wasn't happy with the quality of what I was selling - now I know my customers will always be happy with the prints they're receiving, in good time, with a good service. As someone who does this full time, this service has taken a huge weight off my shoulders; they email me back same day, help me with any queries, and issues are resolved quickly. Harshita and Suzanne I pay particular thanks to. I'd recommend any artist to use this service.
Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.
Brilliant service, super quality printing beyond what I could produce previously in-house. Any mistakes to orders have been resolved without any issue and done so very quickly. Customer service is paramount to my business and having the ability to speak with Creative Hub on a direct and human-to-human basis with no AI or automated nonsense puts them a step above the rest in terms of print fulfilment services.
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