creativehub: Sell Art Prints for Shopify

creativehub: Sell Art Prints

Dropship art prints with Shopify & creativehub

Rating

3.7

feedback

84

Reviews

chart

#6,317

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    5%
  • Less than a year
    38%
  • More than a year
    54%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praise the app for its excellent customer support, high printing quality, and efficient dropshipping service. Users appreciate the ease of integration with Shopify and the quick resolution of any issues by the technical support team. However, on the negative side, some users express frustration over the app's high shipping costs, especially for international orders. There are also complaints about difficulties in using certain features of the app, such as creating and deleting projects and products. Overall, while the app receives praise for its quality and service, the shipping fees and technical issues seem to be areas of improvement.

Highlights

Mixed feedback with positive and negative aspects highlighted
High shipping costs for international orders
Excellent customer support and printing quality
Efficient dropshipping service
Technical issues with using certain features

Rating Breakdown

  • 5
    71% (60 ratings)
  • 4
    10% (8 ratings)
  • 3
    2% (2 ratings)
  • 2
    6% (5 ratings)
  • 1
    11% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 19, 2024

Awful app with next to no customer support. Sneaky cost increases, and ZERO shipping cost integration within the webstore are reasons alone not to use it. But coupled with an inability to accurately conduct an order search (I can't find several active orders because the site only shows the history for 2022 and earlier), and I've hit the absolute wall. I've LOST money thanks to their lack of transparency - I've cancelled all orders, and will be issuing chargebacks as it's just not even close to an acceptable level of service.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 7, 2023

Very good customer support, also on weekends; very good printing quality - love the app and the dropshipping service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Aug. 6, 2023

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 6, 2023

I can't fault these guys. Hi quality product delivered quickly and efficiently. They're not cheap but I don't want cheap, nor do my customers.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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