Cross Sell & Upsell by SSC
Cross Sell & Upsell by SSC
Rating
4.9
feedback
959
chart
#2,582
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
10%
-
Less than a year
41%
-
More than a year
47%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its effectiveness in increasing average order value, ease of use, and the excellent customer service provided by the support team. Users appreciate the quick response times and efficient resolution of any issues they encounter. The app is highly recommended for its ability to promote items on the store, create multiple sales, and improve the overall user experience. Some users also highlight the app's customization options and the team's willingness to make bespoke changes to enhance the user experience. However, there are a few negative reviews mentioning slow support response times and limited functionality in terms of attaching promotional discounts to cross-sell pop-ups.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2025
I have used this app for many years and it helps to create sales over and above what the client had originally thought of purchasing. The app has been made faster with added features. In order to learn my way around the new look, I requested support and Henry Mugo was helpful, and patient for a non Tech person like myself. I would highly recommend Cross sell and Upsell as an app and Henry Mugo who is their Technical Customer Happiness Specialist, a job he does with excellence.
Thank you so much for your amazing review! 😊 We're thrilled to hear that our app has been helping you drive more sales over the years and that you’re enjoying the new features and speed improvements. A huge shoutout to Henry Mugo for providing top-notch support—we’ll be sure to pass along your kind words! If you ever need any assistance, we’re always here to help. Thanks again for your recommendation and for being a valued user of Cross Sell & Upsell! 🧡
March 21, 2025
The product works great and customer service is fast and efficient!
We're thrilled to hear that you're enjoying the product and that our customer service met your expectations. If you ever need anything, we're always here to help! 🚀✨
March 14, 2025
Good app! Henry helped me fix things. Thanks!
Thank you so much for the review. We are always happy to help.
Jan. 23, 2025
Works great and it really does increase your average order value. The customer service is very responsive if you happen to need it. It's really a great tool to show your customers some of those 'lost in the fray' items that is inevitable with larger stores.
Thank you so much for your thoughtful review! We’re thrilled to hear that our app is helping increase your average order value and highlight those hidden gems in your store. 😊 Our team is always here to support you, so it’s great to know you’ve had a positive experience with our customer service. Thanks for choosing our app to enhance your store!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more