Upsell & Cross Sell by SSC
Cross Sell & Upsell by SSC
Rating
4.9
feedback
525
chart
#1,988
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
18%
-
Less than a year
75%
-
More than a year
86%
Reviews Summary
The Cross Sell & Cart Upsell app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its effectiveness in recommending products to customers, increasing average order value, and providing excellent customer service. The support team, particularly individuals like Henry, Carol, and Jorge, are highlighted for their quick responses, helpfulness, and willingness to assist with customizations. Customers appreciate the ease of use of the app and its ability to boost sales. However, there are a few negative reviews mentioning issues with slow support responses and limited functionality in terms of attaching promotional discounts to cross-sell pop-ups.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 24, 2025
We've used this app for years. It is the best app ever and the support team is beyond helpful with anything you need help with. Highly recommend it.
Thank you so much for the review and the feedback. It means a lot to us knowing that you have used the app for years and you have enjoyed it. We are always here to help.
April 24, 2025
Great app and very useful. I enjoy the option of backup cross-sell for the product that as no cross-sell setup.
Thank you so for the feedback about the app and the review. We are happy to hear you are enjoying using the app.
April 15, 2025
A great app to recommend other products to customers and their customer service is very helpful!
Thank you so much! We're thrilled to hear you're enjoying the app and that our support team could help. 🙌 Let us know if you ever need anything!
March 25, 2025
I have used this app for many years and it helps to create sales over and above what the client had originally thought of purchasing. The app has been made faster with added features. In order to learn my way around the new look, I requested support and Henry Mugo was helpful, and patient for a non Tech person like myself. I would highly recommend Cross sell and Upsell as an app and Henry Mugo who is their Technical Customer Happiness Specialist, a job he does with excellence.
Thank you so much for your amazing review! 😊 We're thrilled to hear that our app has been helping you drive more sales over the years and that you’re enjoying the new features and speed improvements. A huge shoutout to Henry Mugo for providing top-notch support—we’ll be sure to pass along your kind words! If you ever need any assistance, we’re always here to help. Thanks again for your recommendation and for being a valued user of Cross Sell & Upsell! 🧡
March 21, 2025
The product works great and customer service is fast and efficient!
We're thrilled to hear that you're enjoying the product and that our customer service met your expectations. If you ever need anything, we're always here to help! 🚀✨
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