Cross Sell & Upsell by SSC
Cross Sell & Upsell
Rating
4.9
feedback
968
chart
#2,948
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
10%
-
Less than a year
40%
-
More than a year
47%
Reviews Summary
The Cross Sell app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer service and support provided by the team. Users appreciate the app's ability to increase average order value, create multiple sales, and hand-pick items for cross-selling. The app is praised for its ease of use, stability, and effectiveness in generating sales. Customers also mention the quick response times and helpfulness of the support team, particularly mentioning team members like Henry, Carol, and Jorge. However, there are a few negative reviews that mention issues with slow support response times, limited functionality, and billing problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 29, 2024
Superb app- Henry and the dev team were able to make some bespoke changes to really improve UX! Really pleased guys, thank you!
You are welcome and thank you so much for the review. We are always happy to help and always looking forward to better improve our app. Have an amazing week ahead!
Oct. 1, 2024
ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。
Thanks for your review and it's been a pleasure to assist!
Sept. 26, 2024
Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick. The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell.
Thank you so much for your feedback. It means a lot to us. We are always happy to help. Don't hesitate to reach out in case of any questions. Thank you and have an amazing week ahead.
Aug. 29, 2024
Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!
We were happy to be of service to you. Thank you very much for the review and feedback.
Aug. 2, 2024
Highly configurable and solid customer support.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Thank you so much for your review. We are always happy to have feedback.
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