All reviews

Rating Breakdown

  • 5
    95% (923 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

Superb app- Henry and the dev team were able to make some bespoke changes to really improve UX! Really pleased guys, thank you!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

You are welcome and thank you so much for the review. We are always happy to help and always looking forward to better improve our app. Have an amazing week ahead!

5 / 5 Share

Oct. 1, 2024

ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and it's been a pleasure to assist!

5 / 5 Share

Sept. 26, 2024

Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick. The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. It means a lot to us. We are always happy to help. Don't hesitate to reach out in case of any questions. Thank you and have an amazing week ahead.

5 / 5 Share

Aug. 29, 2024

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We were happy to be of service to you. Thank you very much for the review and feedback.

5 / 5 Share

Aug. 2, 2024

Highly configurable and solid customer support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are always happy to have feedback.

5 / 5 Share

July 8, 2024

Great app. Great support service and fast delivery of customizations. Highly recommended

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟. We are happy to always help.

5 / 5 Share

July 2, 2024

The most helpful! Thank you for providing great customer service.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟

5 / 5 Share

June 26, 2024

Great service and function!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you found our customer service and product helpful. Your support means a lot to us!

5 / 5 Share

April 5, 2024

Awesome Job. Thanks for the amazing help! keep up the good work.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We really appreciate your feedback. We will keep giving our best to make sure you have an amazing experience when using Cross Sell & Upsell.

5 / 5 Share

March 27, 2024

I didn't know what to expect and had this app sitting around for months. We finally got to work on it and tested cross-sells. The orders began coming in and increased over the months thanks to cross-sell. It is a very stable app, not hard to use and the customer service team is both responsive and knows what they are doing. I'm only using about 10% of what this app has to offer and intend to learn more of its features and implement the ones that make sense for us. Highly recommended.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your great review. We are happy our app has helped your business grow. We are always happy to offer assistance in the shortest time possible. Always feel free to reach out if you need any help with the app. Kind regards,

5 / 5 Share

March 6, 2024

Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!

Store

pītusa

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and fantastic review! I'm thrilled to hear that you had a positive experience with our product and that I could assist you promptly. Providing excellent customer service is a top priority for us, and I'm glad I could help resolve your issues and guide you through using the product step by step. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations! Best regards, Henry

5 / 5 Share

Dec. 11, 2023

Great Cross Sell App with a great support team!

Store

SNYCE

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your review! We are happy we could help with the customization requests for your store. 😊

5 / 5 Share

Nov. 22, 2023

Over the past year, I dedicated myself to developing my Shopify store and personally integrating various apps. The process of selecting the right app and ensuring seamless compatibility among them can be bewildering. It's a challenge to find an app whose team not only comprehends your needs but also communicates effectively. Fortunately, I stumbled upon Cross Sell, and I must say, they truly understand their users! What sets them apart is their team's expertise, not just in grasping your requirements but also in making the necessary adjustments. They patiently discussed the app's capabilities and limitations, ensuring I was well-informed. Unlike many others, they are responsive and attentive to my needs, maintaining a professional interface while offering extensive customization options. Whenever I require further tailoring, they're readily available. I can't recommend them enough. They're more than just an app; they're an integral part of your team, dedicated partners who genuinely care about your success.

Store

Yonder

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your incredibly kind and insightful review! 🌟 We're thrilled to hear about your positive experience with our team. Your words about us being more than just an app and serving as dedicated partners mean the world to us. We genuinely care about your success, and we're honored to be an integral part of your team. If there's anything more we can do for you or if you have any further customization needs, please don't hesitate to reach out. Thanks again for your trust and recommendation. We're grateful to have you as part of our community! 🚀

5 / 5 Share

Nov. 15, 2023

I love Cross Sell & Upsell. I have been using it for over 3 years. It has increased my average order value and upsells. The support staff, including Henry are very helpful and responsive. I Always recommend this Shopify App.

Using app

Over 3 years

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for the review! Thrilled to hear we've boosted your orders for 3+ years. Shoutout to Henry! 🚀

5 / 5 Share

Nov. 14, 2023

Great Service & support highly recommend

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to write us a review! 🧡

5 / 5 Share

Nov. 14, 2023

Diese App funktioniert einwandfrei und ist einfach zu bedienen. Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden. Auch der Kundendienst ist schnell und zuverlässig...

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad the app is helpful for you. If you have any further questions, feel free to reach out. Best regards!

5 / 5 Share

Oct. 25, 2023

We just started to use Cross Sell again and it immediately started to show results. It is very easy to use and assigning Cross Sells and Upsells to products is a smooth process. Also, the tech support is very quick to respond and works fast to resolve any issues. Highly Recommend!

Using app

18 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your fantastic review of Cross Sell! We're delighted to hear it's delivering results and that you find it easy to use. Our support team is here to help. We appreciate your recommendation! 🙏🏽

5 / 5 Share

Oct. 23, 2023

Using app

Over 3 years

Total reviews

6

Average rating

4.2

Developer Reply

Thanks for your review! 🎉

5 / 5 Share

Oct. 23, 2023

It works really well and the team is very helpful.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! So happy you feel this way about our app and team ❤️

5 / 5 Share

Oct. 13, 2023

I recently did some site updates and noticed that my Cross Sell & Upsell app was not displaying products as I had hoped. I reached out directly to the app for support. Within a few hours - I had a detailed response from Carol at Cross Sell & Upsell. This included screen shots of my site with all fixes completed by them to display my cross sells as I wanted. This is a great app, but more importantly...I love the quick and thorough service I have received from them. I highly recommend them to any site needing to cross sell items to increase sales. Thank you!

Using app

About 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience with our Cross Sell & Upsell app! 🤩 Our team is dedicated to ensuring that our users have a seamless experience, and it's fantastic to know that we were able to resolve your issue and enhance your cross-selling efforts. Your recommendation means a lot to us, and we're here to support your sales goals. Thank you for choosing our app! 🙏🏽