All reviews

Rating Breakdown

  • 5
    94% (457 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (487)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2025

Works well

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review. We really appreciate it.

5 / 5 Share

Oct. 8, 2025

Great for improving the average order value. Quick, resourceful, and friendly customer service.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review and we are always happy to help.

5 / 5 Share

Aug. 11, 2025

We've been using this app for around a year now and I'm genuinely impressed with the results. It's well-designed, intuitive to use, and actually delivers on its promise of generating real revenue. The customer support is worth mentioning too, always responsive and genuinely helpful when we've needed assistance.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great review! We’re glad the app has been delivering real results and that our support team has been helpful along the way. We appreciate your trust over the past year!

5 / 5 Share

Aug. 1, 2025

Een goede app voor onze webshop waarbij we klanten de mogelijkheid willen geven om makkelijk combinaties te maken, in ons geval lampenkappen en lampenvoeten. De supportdesk heeft ons goed geholpen om het in bulk te uploaden, top!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate.

5 / 5 Share

June 18, 2025

This is one of the few apps that actually has long term value. Thanks to Henry in particular for his great customer service.

Using app

About 8 years

Total reviews

2

Average rating

4.5

Developer Reply

You are welcome and thank you for the feedback and we truly appreciate!

5 / 5 Share

May 21, 2025

The app is user-friendly and easy to setup. Also the customer services team are really helpful. I am not a very "technical" person, but they can solve my issues. Supportive , services +++++ Of course, it really brings you the sustainables sales. It is worthable. Thank you Henry, Carol and team!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

You are welcome and we are always happy to help. Thank you for your review and we really appreciate it.

5 / 5 Share

May 14, 2025

This app is great and what was even better is the amazing customer support. I needed some additional insight and help on exactly how I wanted it to work and they got back to me super quick and held my hand through the entire process - 10/10 - highly recommend!

Store

Sympl

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback, we really appreciate it. Also, we are always here to try and make your experience the best.

5 / 5 Share

April 24, 2025

We've used this app for years. It is the best app ever and the support team is beyond helpful with anything you need help with. Highly recommend it.

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review and the feedback. It means a lot to us knowing that you have used the app for years and you have enjoyed it. We are always here to help.

5 / 5 Share

April 24, 2025

Great app and very useful. I enjoy the option of backup cross-sell for the product that as no cross-sell setup.

Using app

Over 6 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so for the feedback about the app and the review. We are happy to hear you are enjoying using the app.

5 / 5 Share

April 15, 2025

A great app to recommend other products to customers and their customer service is very helpful!

Using app

Over 4 years

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much! We're thrilled to hear you're enjoying the app and that our support team could help. 🙌 Let us know if you ever need anything!

5 / 5 Share

March 25, 2025

I have used this app for many years and it helps to create sales over and above what the client had originally thought of purchasing. The app has been made faster with added features. In order to learn my way around the new look, I requested support and Henry Mugo was helpful, and patient for a non Tech person like myself. I would highly recommend Cross sell and Upsell as an app and Henry Mugo who is their Technical Customer Happiness Specialist, a job he does with excellence.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 😊 We're thrilled to hear that our app has been helping you drive more sales over the years and that you’re enjoying the new features and speed improvements. A huge shoutout to Henry Mugo for providing top-notch support—we’ll be sure to pass along your kind words! If you ever need any assistance, we’re always here to help. Thanks again for your recommendation and for being a valued user of Cross Sell & Upsell! 🧡

5 / 5 Share

March 21, 2025

The product works great and customer service is fast and efficient!

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

We're thrilled to hear that you're enjoying the product and that our customer service met your expectations. If you ever need anything, we're always here to help! 🚀✨

5 / 5 Share

March 14, 2025

Good app! Henry helped me fix things. Thanks!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review. We are always happy to help.

5 / 5 Share

Jan. 23, 2025

Works great and it really does increase your average order value. The customer service is very responsive if you happen to need it. It's really a great tool to show your customers some of those 'lost in the fray' items that is inevitable with larger stores.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re thrilled to hear that our app is helping increase your average order value and highlight those hidden gems in your store. 😊 Our team is always here to support you, so it’s great to know you’ve had a positive experience with our customer service. Thanks for choosing our app to enhance your store!

5 / 5 Share

Jan. 13, 2025

Easy to use and helps a lot to promote items on our store!

Using app

Over 6 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We really appreciate it.

5 / 5 Share

Dec. 21, 2024

Great app! The support team provided excellent custom edits. I’m truly impressed and grateful. Thank you, team!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Happy to hear we were able to assist! Thank you for the review ✨

5 / 5 Share

Nov. 29, 2024

Superb app- Henry and the dev team were able to make some bespoke changes to really improve UX! Really pleased guys, thank you!

Using app

About 2 months

Total reviews

6

Average rating

4.3

Developer Reply

You are welcome and thank you so much for the review. We are always happy to help and always looking forward to better improve our app. Have an amazing week ahead!

5 / 5 Share

Oct. 1, 2024

ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review and it's been a pleasure to assist!

5 / 5 Share

Sept. 26, 2024

Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick. The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell.

Using app

Over 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback. It means a lot to us. We are always happy to help. Don't hesitate to reach out in case of any questions. Thank you and have an amazing week ahead.

5 / 5 Share

Aug. 29, 2024

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We were happy to be of service to you. Thank you very much for the review and feedback.