All reviews

Rating Breakdown

  • 5
    93% (448 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 100% (479)
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5 / 5 Share

July 27, 2016

I can't say enough how much help and support I received from Stuart. He went above and beyond helping me not only with the app but with so many things. If the saying is true good things happen to good people than Stuart will be receiving a lot of good things. This is the only app that lets you manually pick out what products you'd like to recommend to customers. I highly recommend it for anyone who would like to pick and choose there products as I have done. This app has been a lifesaver for me and there should be more Stuarts in the world. Thanks so much Stuart for all your help.

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 30, 2022

I love this app, we have beeen using it for quite a while. A recent update created a problem with double posting the cross sells on our site, and they responded and fixed it almost as fast as I can write this review. Top tier support! Edit 9-30-22: Once again they blow me away with their support. Had an issue implementing a new theme, and they fixed the issue, updated my version of their app (we were still running an older version) and tweaked the code to make it look awesome. A+ support all around!

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2016

Our team was so surprised that Shopify didn't put any effort into the way their Related Items generated. So we searched for an app to do what we needed with the customization that we needed (nervous of what we would need to pay for this feature). And the Cross-Sell app is exactly what we were looking for! Its user friendly and you can't beat the price! Not only is the app flawless but the customer service we receive was as well. After downloading the app for one brand and seeing how easy the Cross-Sell team made the set up and utilization, we quickly downloaded it for our second brand. Their team went above and beyond what we needed without even asking. You should definitely use this app!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2016

Faultless app and customer service. Works perfectly as described and the theme integration was fast and smooth. Would highly recommend.

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2016

Very happy with the app so far, the support part was very helpful and reacted quickly, highly recommend it!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2016

Great app. Very useful and smart. The support team is extremely responsive and works with us to get the app working well for our store.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2016

This app really extends our Shopify store into a much more useful shopping destination. Stuart is very quick to respond to requests for help and does a great job. I high recommend this app.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2016

I've tried a lot of Shopify apps recently. This one was the best onboarding experience. Effortless install, quick custom styling to match our shop and the support has been personal and speedy. The team is very responsive to feature suggestions. Very good value for the price.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

I'm still a tiny bit in shock at how perfectly and quickly our installation of Cross-Sell went. We took advantage of their free installation and Stuart installed it to our custom site incredibly fast and perfectly. Not only that, he offered to write code that allows us to still show our default related products function as we transition to adding products through Cross-Sell. Finally, he made us aware of an option to add cross sell products to our shopping cart and then installed it for us. Truly one of the best customer service experiences we've had EVER.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2016

Had a few questions getting set up and Cross-Sell helped our right away! We are up and running and love the idea of targeted items. The app is well priced and easy to get going. A request is to be able to set default cross sells by category or tags.

Using app

About 2 hours

Total reviews

15

Average rating

4.1

5 / 5 Share

July 3, 2016

As a data and feature junkie, this is pretty streamlined. Might wish for a few more customizations, but their customer service is awesome, they helped my troglodyte ass set the thing up, batted about Matrix references, and after they got it working properly for me, it took me only a couple of hours to set up custom cross product recommendations for 150 items. You won't be disappointed in this app, and I'm sure if I understood coding, I would like it even more. It's, like, 4 3/4 stars rounded up, not flawless, but it does it job really well.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2016

It was 10am in Melbourne Australia, and I had a new product that was having a viral moment. Orders were coming in thick and fast, but I realised that I was missing out on a whole bunch of cross sell opportunities! I installed the app, but couldn't figure out how to get it to show up on the product page. I emailed support in the UK (it was 1am there), and said "URGENT please help! Product going crazy and urgently need an install." I wasn't expecting a response quickly, after all it was 1am in the UK - but within 15 minutes Stuart got back to me, got himself out of bed at 1am and help me install the app AND ensured it was displaying on check out. Never experienced such amazing customer service and support. If you're going to install a cross sell app - use this one! :) It's amazing and customer support is MINT!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2016

Great app and great customer support.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2016

Fantastic customer service, with a sleek & useful design and functionality!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2016

I highly recommend this product and we have multilanguage store. They made custom changes for us at a price more than raisonnable

Store

Airablo

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2016

I highly recommend this product. I use it on my shopify store and it does the job very well, is easy to use, and the backup service is very fast and reliable.

Using app

7 days

Total reviews

6

Average rating

4.3

5 / 5 Share

June 12, 2016

Stuart worked on my website straight way!

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

June 8, 2016

Very good application for any e-commerce website. It has helped my customers create beautiful outfits, which they are all completely in love with! Thank You!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2016

Great service Stuart was great to work with got the integration done much faster than anticipated looks great!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2016

Great app - simple to use and gives you complete control over which cross-sell products are shown on individual product pages.Can be a bit laborious setting up cross-sell options for hundreds of products but that is the price to pay for the flexibility the app offers. Recommended

Using app

21 days

Total reviews

4

Average rating

4.8