All reviews

Rating Breakdown

  • 5
    93% (448 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 100% (479)
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5 / 5 Share

May 29, 2016

Easy installation. Good functionality. Must recommend the fantastic tech support (that is free) which edited the CSS to match our layout. Definitely recommend it!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2016

Excellent app that is very easy to use and effetive in its function. Hoping it will add to the average order value of our clothing website. Great support also.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2016

Perfect app and great support!!!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2016

Great app, easy to set up and they have a great customer service team. Well worth it.

Using app

About 22 hours

Total reviews

9

Average rating

4.8

5 / 5 Share

May 16, 2016

Easy to use and extremely helpful staff! They got me setup within 15 minutes of downloading the app. Boom.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2016

so far so good, easy to install and friendly to use. recommended!

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 13, 2016

great customer service and a must have app!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2016

Customised in minutes and a breeze to use! Thank you.

Using app

About 1 month

Total reviews

13

Average rating

5.0

5 / 5 Share

May 8, 2016

If I could give more stars I would.. The support here is beyond great. despite my theme not being supported by cross sell, Stuart went above and beyond and got it working and even customised it perfectly to match out store.. Just great.. Thank you!

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2016

Great and fast service. The app is working well!

Using app

11 days

Total reviews

6

Average rating

4.8

5 / 5 Share

May 2, 2016

Customer Support at its best, Stuart from Cross-Sell setup our none standard Shopify theme to accommodate the app and applied some tweaks to make it all fit seamlessly. If you are thinking of trying this app then give it a go. The administrative part was easy to navigate and apply the products we wished to display with others. Well done for a practical easy to navigate & functional app. ;o)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2016

Great app and includes setup assistance. Stuart is amazing and super helpful :) Highly recommend Cross-Sell for a hassle-free and customisable product recommendation solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2016

Does everything it should do, easy to work with. Highly recomend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2016

Okay, so this is by far the best Related/Cross-Sell app we have tried. It allows you to easily pick the items you want to up-sell on a product page. It also allows up-sell/related items in the cart....Yes Please! Thank You very much. We asked for some customization like the Title/Price to be styled like our theme, and two wide displayed on mobile. All these requests were done promptly and with ease via email for us by the wonderful Tech Support Team. This App should be a standard for anyone that has a desire to up-sell, or allow customers to see better picked related items. Really tailored with the customer in mind. Superb!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2016

I needed some custom work done with in order to get the app working like I wanted. Stuart was amazing during the whole process. He was super responsive and even billed me for half the hours he actually put in to making the customization. That's what you call amazing customer service! The app itself is great. Being able to recommend the exact products you want is a powerful tool. The standard recommended products that was built-in to the theme was very limiting and often didn't work correctly. It would recommend the same exact products within the collection across all the products in the same collection. This was problematic for more general categories on the website. Highly recommend this app.

Using app

2 months

Total reviews

10

Average rating

3.9

5 / 5 Share

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday! I highly recommend this app because of its applications and its support.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 29, 2016

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2016

Good app, simple to use, great customer support. Nice work.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2016

Very useful app at a great price. Thank you very much for your help with integration. Fantastic customer service.

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 11, 2016

Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys! Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)

Using app

4 months

Total reviews

8

Average rating

5.0