All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
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5 / 5 Share

Sept. 27, 2023

I am quite satisfied with the effectivity and performance of the App. Their support team is very helpful. Even in trial period I got many cross sells. I will keep the App permantly and recommend it to others

Using app

4 months

Total reviews

7

Average rating

3.9

Developer Reply

Your recommendation means the world to us, and we're excited to have you as a permanent user. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing our app and for your kind words!

5 / 5 Share

Sept. 27, 2023

The Cross Sell app has been SO beneficial to my store, making it easy for customers to find coordinating products for the item they're purchasing. Carol and her developers were so gracious to work with me on a specific request regarding cross sells and quick views. She was incredibly communicative and I'm thankful for the support I received from her team!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! Thanks for loving our Cross Sell app and for your kind words about Carol and the team. Much appreciated! πŸ™ŒπŸ½

5 / 5 Share

Sept. 22, 2023

The App works very good and the customers service is amazing. Very fast reply and extremly helpful. Big thanks to Carol.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

A big thank you for your fantastic review! We're delighted to hear that you're happy with our app and our exceptional customer service. Your support means the world to us! 😊

5 / 5 Share

Sept. 6, 2023

Excellent app, and absolutely unmatched customer service, super helpful

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

It makes us really happy to hear that you are loving our app!! Thanks for your awesome review πŸ˜ƒ

5 / 5 Share

Sept. 5, 2023

Outstanding, quick and professional support. I had a slight problem with the settings, and something went wrong with the theme, and Carol from the support team helped me in no time. She escalated it to the technical team, and they made it work. The app itself is pretty good started to generate more conversions since day one.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your awesome feedback! 😊 We're really happy to hear that our support could help you out quickly. It's fantastic that our app is already boosting your conversions! If you ever need more help or just want to chat, we're here for you. Cheers to your success! πŸš€

5 / 5 Share

Aug. 29, 2023

This app has been working very well for us and the customer service is very helpful. Would recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you've found our app helpful and our customer service team supportive. We appreciate your recommendation!

5 / 5 Share

Aug. 8, 2023

Great app and customer support! They assist you very well through email to fix your problems or requests in customization.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying our app and that our customer support team was able to assist you. Thank you so much for positive feedback! πŸ₯³

5 / 5 Share

July 3, 2023

Very easy to use and quick customer service response, I've been using this app for several years now :)

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review. We are always happy to help out πŸŽ‰.

5 / 5 Share

June 27, 2023

Henry and his team are very helpful with the design aspect or any technical issues of their application on our website. It syncs really well with our store, happy to work with them. Recommended 100%

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this awesome review! We're thrilled that our team could help you with the design and customization of your cross sells, and that it syncs perfectly with your store. πŸ₯³

5 / 5 Share

Feb. 22, 2024

Carol was of great help when I was stuck on a formatting issue. I appreciate the timely responses as well! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for leaving us such a wonderful review! We're thrilled to hear that Carol was able to provide you with great help when you were facing an issue. Thank you for choosing our app and for taking the time to share your positive experience!!

5 / 5 Share

June 22, 2023

App works great and the customer service is very fast to respond! I needed an adjustment to the placement of the app and they fixed within minutes!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with our app! We greatly appreciate your kind words and are thrilled to hear that you found our app to be working great. 😊

5 / 5 Share

June 17, 2023

The Cross Sell & Cart Upsell App does everything advertised and more! Carol has been exceptional to work with and her team has gone above and beyond to help us get the App working on our stores! Thank you Carol, keep up the great work!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for this review! We are so happy that your store is part of the Cross Sell family and we will be always here to assist. ❀️

5 / 5 Share

June 14, 2023

I have gone thru many apps that say they are cross sell, this app was the only one that was a true cross sell app, A to BCD, and B to ACD, all with the click of 1 button. The service that was provided was outstanding, fulfill my needs and requirements in hours instead of days. Thank you for your quick response, much appreciated. Vince

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for review, Vince! It's truly our pleasure to support our users. We are always here to help! 🀝

5 / 5 Share

June 8, 2023

Our first store sale cam with a cross sale thanks to the app!! We're just getting started, but so glad we have this app!!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Amazing!! Don't hesitate in messaging us if you need any support. 😊

5 / 5 Share

May 24, 2023

Great app and excellent customer service! Carol was very supportive and was able to help me with some small issues.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

It's always our pleasure to assist! 😊 Thanks for the review!!

5 / 5 Share

May 2, 2023

I love this app, it's so simple to set up and works great! We've used it now for a few years and recommend it to all other stores.

Using app

Almost 4 years

Total reviews

12

Average rating

4.9

Developer Reply

That's awesome to hear! Thanks for your review. πŸ₯³

5 / 5 Share

April 28, 2023

Our team had an incredible experience with Carol and her developers solving a few issues we faced while setting up the app. The last of our issues were resolved and we had seen conversions come through already! Carol and her team are incredibly responsive and work diligently to resolve problems - we are truly thankful we got this lucky with their support. An added bonus is that the app has an incredibly simple UX and setup process, while Carol is happy to setup a demo to walk you through things. Thank you for everything!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Such great feedback! Thank you for choosing us and it's truly our pleasure to help users strive with our product. ❀️

5 / 5 Share

April 25, 2023

Great app and team that has helped me on many occasions with customisations. I highly recommend them.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

We are here to help - anytime! Thanks for your review and for your trust in our product. 😊

5 / 5 Share

March 15, 2023

Does what it says on the tin! Can easily see sales attributed to its features, making it much easier to justify the cost. Excellent support too.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are always here to assist. Just an email away! πŸš€

5 / 5 Share

March 8, 2023

Cross sell team are very helpful, although sometimes the time difference make the response slightly delay but otherwise very responsive. Apps are not the easiest to use, but it deliver the purpose that our store is looking for. The selling conversion is also higher than expected. Recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much, Kailee!! We appreciate your feedback and know that we are working to simplify the app to make it more intuitive and easier to use. Great to hear that Cross Sell & Upsell is helping with your conversions! πŸš€