All reviews

Rating Breakdown

  • 5
    94% (457 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (487)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2016

Stuart is very helpful while helping our store to install the cross-sell app. Highly recommend this app for it's usability and amazing customer service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday! I highly recommend this app because of its applications and its support.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 29, 2016

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2016

VERY easy to use and the customer service is fantastic! It is exactly what I wanted for my website and I believe it is going to increase my sales right away-

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2016

Good app, simple to use, great customer support. Nice work.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2016

Very useful app at a great price. Thank you very much for your help with integration. Fantastic customer service.

Using app

18 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 11, 2016

Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys! Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 14, 2016

This app is amazing and the customer service is even better. I highly recommend. It is much more affordable than other apps out there doing the same thing and my experience has been great so far.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2017

We have a lot of repositionning and customizing job to do. Thanks a lot to Stuart and his team who resolved all our issues in a very short time. This app works very well and easy to customize for different products. A must have! Again thanks to the team for reactivity Dominique - Owner of jmlegazel.com

Using app

About 1 year

Total reviews

16

Average rating

4.9

5 / 5 Share

March 8, 2016

Excellent technical support and just the kind of customization we needed. We've been very happy with the app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2016

We launched this app in our store this week and am very happy with the product and service provided. It's one of the few apps we found that can provide upsells on both the product page and shopping cart.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2016

Easy to use myself and even better customer service!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2016

The app was super easy to incorporate into our site and Stuart & Steve were amazing to work with when we requested customization. Really flexible and stuck with their initial quote even though it took them longer to code due to us switching over to a more complicated theme. Highly recommend!

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

Feb. 23, 2016

This does exactly what it promises and was easy to configure and the team was there to help me with any hicups. Great app, even greater team.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2016

Good product and good service! Stuart knows how to customize and the result is a user-friendly app that fits!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2016

Very good app, contacted their support and the cross sell feature was implemented as per our template within a couple of days. Site is now looking good and have already seen seo results showing the alternative products. Very pleased and the best thing it is affordable.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2016

Easy to use, very good customer service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2016

App works great, and the guys at Cross-sell are super helpful :-)

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 10, 2016

Superb support who make it simple! Modified to match theme in a matter of seconds. App is very easy to use and most helpful if you like to curate related products. Would highly recommend!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2016

Steve has been great to deal with and very quick to turn around the custom changes we requested for our sites - nothing is too much trouble for him to get the site looking just perfect! Cross sell provided a great way for us to try and ensure customers chose a mandatory license add-on to their hardware purchase, something we just couldn't have done without delving into the complexities of Shopify variants. Well done to the team at Cross Sell for creating such a useful app!

Using app

About 2 months

Total reviews

1

Average rating

5.0