All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 5, 2016

Stuart from Cross-Sell has been nothing short of amazing! He has tweaked and retweaked my app to exactly what I wanted without hesitation! These guys are super responsive and will install and customize your app for you! That was a lifesaver and a huge selling point for using their app over the others! Thanks Stuart!!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2016

Really great support. Even 3 months after installing, I had a customization request and the crew at Cross-Sell were quick to respond, and get the job done. Even worked on it on a Sunday! I highly recommend this app because of its applications and its support.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 31, 2016

I'm so glad I found this app for our store. Steve was a pleasure to work with and quickly got our site customized in no time! I will definitely recommend your product to EVERYONE I know that will be selling online. Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2016

Wow. I haven't had this great of customer service in years if ever. Stuart contacted me within minutes of me requesting the custom install and had the app live in my store 5 minutes after that. He also practically read my mind and answered the one question I had about the app just before I sent him an email asking about it. Finally, I asked if it was possible to move the Cross-Sell widget to be above a link on the page. Not only was it possible, he replied two minutes later that he had made the change and tweaked the code a little further so that it looked just right. A million thumbs up!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2016

VERY easy to use and the customer service is fantastic! It is exactly what I wanted for my website and I believe it is going to increase my sales right away-

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2016

Good app, simple to use, great customer support. Nice work.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2016

Top notch support and app, They installed the app for us on the very same day, making it match our theme perfectly. Cannot beat that, Also a few days later, I changed the URL of one my products and forgot to change it on the App. They fixed it before I even noticed, and notified me by email. Great guys + App! A must have for your ecommerce store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2016

Great app and great support! I've requested some bespoke functionality and in a few hours everything was implemented and ready to go. I've requested some other minor tweaks afterwards as well, and Stuart gladly implemented that as well. The application itself is great, does exactly what's promised. Highly recommended.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2016

Very useful app at a great price. Thank you very much for your help with integration. Fantastic customer service.

Using app

Over 5 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 11, 2016

Update 7/11/16 - This team still delivers. We had an issue arise when working with the Quantity Break App featured by BOLD. Very quickly and correct on the first try, Cross-Sell helped us with a fix. Thank you guys! Excellent service with needing assistance to customize the look of the app (at no cost). We get to see the beauty of the app, before committing to it. It fits well into our theme and I couldn't be happier with the response and care taken to gain us as a customer. I highly recommend reaching out to Stuart for customization questions. He certainly delivers. :)

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2016

The Cross-Sell app was exactly what I had been looking for in order to present related products to my customers. It's very well priced, really easy to use and offers great value. Just as good as the product, is the level of customer service. Stuart from Cross-Sell contacted me soon after downloading the app and he installed and customised the app so it matched my Shopify theme and it was all done in the same day. Highly recommended.

Store

Skribr

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2016

This app is amazing and the customer service is even better. I highly recommend. It is much more affordable than other apps out there doing the same thing and my experience has been great so far.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2017

We have a lot of repositionning and customizing job to do. Thanks a lot to Stuart and his team who resolved all our issues in a very short time. This app works very well and easy to customize for different products. A must have! Again thanks to the team for reactivity Dominique - Owner of jmlegazel.com

Using app

About 4 years

Total reviews

15

Average rating

5.0

5 / 5 Share

March 9, 2016

Absolutely best App and the best customer service! Stuart goes above and beyond with helping with any technical stuff, Excellant!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2016

Excellent app with even better support. These guys will customize the app to your specifications as soon you install. App works great and exactly as stated. If you want control over your cross sell area per product, this is just what you need.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2016

Excellent technical support and just the kind of customization we needed. We've been very happy with the app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 7, 2016

Love it. This is a great solution to wanting to specify which "related Products" pop up. Exactly what I was looking for. The only thing I wish it had is a better "cart" related products section. You can only specify the same products to be seen in the cart with every product, no matter which items are in your cart. I would love if the same related products that you specify to each item were to show up when you add that item to the cart. Other than that, this is great! Thanks!!

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2016

We launched this app in our store this week and am very happy with the product and service provided. It's one of the few apps we found that can provide upsells on both the product page and shopping cart.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2016

Great App! We're able to toggle between the automatic related items of our theme and manually curated cross-sells depending on specific product needs. Superb support from Stuart. Customizations and all nit-picky requests were graciously accommodated. Thanks again, Stuart!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2016

We just installed this app, and the support was excellent. Very responsive support time, and the app functions perfectly after the installation, which was done by the support team for free. Customer service at it's best...

Using app

5 months

Total reviews

1

Average rating

5.0