All reviews

Rating Breakdown

  • 5
    95% (921 ratings)
  • 4
    2% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2020

Cross Sell has truly delivered. It has more than paid for itself with the extra sales I would not have had without it. In my case, variants would not solve the problem of associating similar products with each other. But Cross Sell fixed that and now when a customer browses one product, they see the related products that actually make sense and it is paying off. Their support was great at installation, too.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and feedback. We are very happy we were able to help out and you are enjoying our app. If you ever have any questions in the future, just get in touch!

5 / 5 Share

Dec. 4, 2020

The customer service is brilliant and Petra customised the app quickly and efficiently. The app works well with our theme and we are looking forward to seeing what difference it makes. It would be great if you could change pop up message depending on the product.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review and feedback. We are very happy we were able to help out and customize the Upsell Pop-up according to your expectations. If you ever have any questions in the future, please feel free to reach out to us!

5 / 5 Share

Nov. 30, 2020

They have the best support team ever! They respond fast and accomplish all my requests even though I am still on a free trial! Highly recommended!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are very happy we were able to help out and customize the cross-sells to match your theme. If you ever have any questions in the future, please feel free to reach out to us - we are always happy to help!

5 / 5 Share

Nov. 24, 2020

Easy to use, very effective in generating sales, and customer support from Cross Sell is top notch!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback, we are very happy to hear our app is effective for your store and you have been happy with our customer happiness team. Please feel free to reach out to us anytime you have a question!

5 / 5 Share

Nov. 5, 2020

I've Been using this for 4 months now and I like it. it does the job perfectly, still needs more improvement to reports, but they are working on It.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are very happy you enjoy Cross Sell and we cannot wait to launch the new dashboard with all the successful products! Please feel free to reach out to us anytime you have a question, we are always happy to help.

5 / 5 Share

Oct. 20, 2020

I love cross sells works great so easy to use!!!! The help desk was there when needed also. Very fair will use no many websites.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2020

good service thank you good service thank you good service thank you good service thank you recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great to set up product recommendations. The developers are very easy to work with and helped us set up our customization really quickly.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

Really easy to get up and running and support as good as it gets! Full disclosure I just installed the app and set it up so haven't actually got it live yet so can't comment on results. But getting it set up was easy. Lots of options to get it configured exactly how I want it. I also had a support issue that turned out to not actually be related to the Cross Sell app but their support team helped me out anyway and even recorded a video to explain what they did and show me how I could make the update they made moving forward. A++ for support!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2020

This is the best upsell/cross-sell app I've found and I've tried them all. It does exactly what it says and the dev support has been excellent. I highly recommend this app to any e-com store owner.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 10, 2020

I use the app to set my cross sells. Assigning "hand picked" cross sells in my product page to create "complete the look" in specific styles. Used "global" cross sells in my product page to show best selling items on those styles i did not assign a specific " hand picked" cross sell. As well as showing "global" cross sells in my cart page. The app works very well. The response to my initial set up questions where dealt with fast and efficiently. Other issues or questions I had after setting up where met with the same quick attention and care. I am impressed with the response and help I received.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2020

I used this app to suggest products to customers visiting specific page. The suggested cross sell items would pop up and disappear in less than 2 seconds, which was part of my theme's set up. I contacted Josh at Cross Sell and he was enthusiastic to resolve my issue promptly sending me video on showing me how I could make the change in setting. I'm happy with their prompt service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2020

Overall, this app does great job in providing a customised cross sell option and it keeps developing new features :) Hope it continues to improve on more feature customisation.

Store

PITAKA

Using app

Over 3 years

Total reviews

10

Average rating

4.9

5 / 5 Share

May 20, 2020

Loving this app! I had some initial issues with the install, but the team got me up and running in a few hours. This app will definitely help us to maximise our add on sales. Also the way you can permanently cross link products is very useful. Highly recommend you watch their video guides.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Functional and easy to use app with great support. Josh was so helpful. Would recommend to shops!!!!!

Using app

12 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 20, 2020

Very quick to respond to emails and extremely helpful in assisting with any adaptions you want to make. Highly recommend

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words. Happy we could be of service to you. Cheers!

5 / 5 Share

March 19, 2020

Good app, and very helpful and good support to customize the section in my theme. I appreciated it very well.

Using app

15 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 15, 2019

This app is incredible and beautifully designed. We've generated an extra $3K over the last 6 weeks just from this app. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad we could help you generate value! If you have any feedback, we're always happy to listen and improve. Cheers!

5 / 5 Share

Nov. 17, 2019

Great app with incredible support! Josh was fantastic in solving some issues and was extremely prompt and responsive. Best App support we have experienced! Thank you again!

Store

OZtrail

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words! Pleasure doing business with you!

5 / 5 Share

Nov. 6, 2019

Allows ModSock to suggest different sock styles like we would for customers in our physical store. It works!

Store

ModSock

Using app

Almost 4 years

Total reviews

1

Average rating

5.0