Crush: Speed & Image Optimizer
Speed up your shop & boost image SEO with our...
Rating
4.8
feedback
473
chart
#1,483
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
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Less than a day
23%
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Less than a month
36%
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Less than a year
23%
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More than a year
6%
Reviews Summary
The reviews for the Crush Speed & Image Optimizer Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in optimizing images, and ability to improve website speed. Many users appreciate the automation features that handle image compression, renaming, and adding ALT text seamlessly. The app is lauded for its time-saving capabilities and the positive impact it has on SEO and overall site performance. Customer service is also highlighted as responsive and helpful. However, there are a few negative reviews mentioning issues with plan limits and occasional technical glitches.
Highlights
Review RSS Feed
All reviews
Jan. 10, 2026
I subscribed to the €9.99 plan of Crush.pics to reduce the size of the images on my store and improve performance. Unfortunately, my experience has been extremely negative. After letting the app process my images for an entire afternoon, I discovered that some images were completely deleted from my store. This caused serious damage to my shop’s appearance and professionalism, especially considering that potential customers could have been visiting and trying to make purchases at that time. An online store without proper product images immediately loses credibility. On top of that, several images that were not deleted ended up being visibly damaged. The compression was too aggressive, resulting in a clear loss of quality and details. This is exactly the opposite of what you would expect from an image optimization tool meant for professional use. What makes the situation even worse is the complete lack of proper customer support. There is no live support system, no chat box, and no immediate way to contact someone from the app to understand what is happening and try to fix the problem. The only option is to fill out a form, which I did, and I still haven’t received any response. I find this absolutely unacceptable, especially when an application is directly impacting a business and potentially its revenue. I am extremely disappointed. I paid for a service that not only failed to help me, but actually caused damage to my store. I am not even sure if I will be able to fully restore everything as it was before. I am requesting a full refund, because this app resulted in a loss of time, money, and potentially sales.
Jan. 7, 2026
The functionality is easy to get started with and you understand what needs to be done.
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