AiryArtifacts review for CJdropshipping: Much Faster

2 / 5

July 25, 2023

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately. A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored. Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business. I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping. I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

CJdropshipping: Much Faster for Shopify
CJdropshipping: Much Faster
4.9 star
8,836 reviews

CJdropshipping, Free Sourcing, Order Fulfillment,

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