Rating
4.9
Feedback
2,513
Reviews
Chart
#434
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the personal agents assigned to them for their professionalism, responsiveness, and helpfulness. Agents like Gildan, Lumi, CJ, Gwen, Everly, Celine Mao, Myra Zhang, Ruth, Leah, Elara, and many others have been highlighted for their exceptional support in resolving issues, providing guidance, and making the process smoother for the merchants. Customers appreciate the quick responses, clear communication, and dedication shown by these agents. However, there is one negative review that mentions issues with delayed orders, lack of accountability, and poor communication from CJ Dropshipping, leading to frustration and loss for the merchant.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 4%
Less than a month 23%
Less than a year 57%
More than a year 13%
All reviews
5 / 5 Share
June 13, 2026

I got help from Elara and it's was very helpful. Thank you very much

Store Using app Total reviews Average rating
Klapp4you 1 5.0
5 / 5 Share
June 12, 2026

Franchement, ils sont tres Pro. une Très bonne expérience avec CJ Dropshipping. Le service client est très réactif meme à 2h du matin et répond rapidement aux questions. Mon agent Alley est particulièrement professionnelle, toujours disponible et trouve une solution à chaque problème rencontré. Je recommande CJ Dropshipping à tous ceux qui veulent tester leur produit en Ecom. C'est une belle alternative!

Store Using app Total reviews Average rating
BELIZAL 18 days 3 5.0
5 / 5 Share
June 11, 2026

I had an issue with an order due to an incorrect address, and I had very little time to update the tracking information in my system. I really appreciate the support team's help, especially Bruce and Glidan. They were patient, responsive, and helped ensure the correct address was updated and the order could be shipped properly. A special thank you to Bruce and Glidan for their excellent support and assistance.

Store Using app Total reviews Average rating
Hadi Craft 3 months 9 4.6
5 / 5 Share
June 11, 2026

A great platform to source from. My agent, Ariana, is very attentive and supportive. She has been instrumental in navigating the platform, helping me customise packaging, test orders, change product links and more! Ariana is quick to help and replies very fast. I couldn't be happier with the service. Highly recommend!

Store Using app Total reviews Average rating
Pawmate 11 days 4 5.0
5 / 5 Share
June 9, 2026

Billy Shi was super helpful and patient walking me through the CJ fulfillment and inventory sync setup. Got everything sorted quickly. 5 stars, highly recommend!

Store Using app Total reviews Average rating
Siam Athletics About 2 months 1 5.0

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