CJdropshipping: Much Faster
The reviews for this Shopify App are overwhelmingly positive, with many users praising the excellent customer service provided by the agents. Customers appreciate the quick responses, professionalism, and helpfulness of the agents, such as Linda, Connie, Ruth, and others. The agents are commended for their patience in resolving issues, providing clear explanations, and going above and beyond to assist users. Additionally, users highlight the ease of working with the platform, the efficiency of the support team, and the seamless integration with Shopify. However, there are a few negative reviews mentioning issues with customer service, delays in shipments, and lack of communication about supplier delays.
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Very helpful and friendly customer service. A special thank you to Leah for her patience and support. She communicated clearly and professionally, took my questions seriously, and helped clarify everything with the supplier. I really appreciate her help and excellent service. Thank you, Leah!
Quick and easy help from Leah!
We've been working with CJdropshipping for 5 years now, and our agent Enid Dong has been fantastic to work with. She's quick to respond, proactive about flagging issues before they become problems, and always finds solutions for tricky order situations (address issues, resends, tracking delays). Communication is smooth and professional, and it's clear she genuinely cares about getting things right for our customers. Highly recommend working with her if you're setting up your CJ account. Thanks Enid!
I had assistance from Connie Jin about sourcing a product and she handled it perfectly
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