Rating

4.9

feedback

2,520

Reviews

chart

#1,030

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    61%
  • More than a year
    13%

Reviews Summary

The reviews for the CJ Dropshipping app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by agents such as Zia, Box Chen, Billy, Leah, Kara, and many others. Customers highlight the fast responses, clear communication, and dedication of the support team in resolving issues promptly. The agents are commended for their professionalism, patience, and willingness to go above and beyond to ensure customer satisfaction. Users also appreciate the platform's ease of use, reliability, and attention to detail in product sourcing and fulfillment. However, there is one negative review mentioning a delayed order and issues with customer support shutting down access without proper communication.

Highlights

Excellent customer support and professionalism
Reliability and ease of use
Dedication to customer satisfaction
Attention to detail in product sourcing and fulfillment
Negative experience with delayed order and customer support issues

Rating Breakdown

  • 5
    95% (2,398 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    3% (66 ratings)

Reviews with Text

  • 99% (2,464)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 23, 2026

Contact service was great! i was helped fast and accurate by “Gildan” with my questions, really helped for a better undertstanding and to move forward!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2026

Great support from Elara! "I had many complicated questions about international shipping, taxes, and customs. My agent Elara was incredibly patient, professional, and helped me resolve all my concerns perfectly. Highly recommend CJ Dropshipping and especially Elara for her excellent support!"

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2026

Great Platform for Dropshipping. Also, Gildan Wu is a great Agent, helped me with my Inventory Sync and any questions regarding Dropshipping. Always there and fast contact! :)

Using app

Over 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 21, 2026

je ravie de tombé sur connie elle m 'as bien aidé super fille elle est doué

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

I’ve had a great experience working with CJ & Gildan Wu (Customer Service) as my personal agent. She has always been extremely helpful, responsive, and professional in handling my orders. She consistently answers all my questions promptly and makes the entire shipping process smooth and stress free. I truly appreciate her reliability, support, and excellent service throughout our collaboration.

Using app

8 months

Total reviews

2

Average rating

5.0

All reviews

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