Rating

4.9

feedback

2,537

Reviews

chart

#768

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    18%
  • Less than a year
    60%
  • More than a year
    13%

Reviews Summary

The reviews for the CJ Dropshipping app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by agents such as Zia, Box Chen, Billy, Leah, Kara, and many others. Customers highlight the fast responses, clear communication, and dedication of the support team in resolving issues promptly. The agents are commended for their professionalism, patience, and willingness to go above and beyond to ensure customer satisfaction. Users also appreciate the platform's ease of use, reliability, and attention to detail in product sourcing and fulfillment. However, there is one negative review mentioning a delayed order and issues with customer support shutting down access without proper communication.

Highlights

Excellent customer support and professionalism
Reliability and ease of use
Dedication to customer satisfaction
Attention to detail in product sourcing and fulfillment
Negative experience with delayed order and customer support issues

Rating Breakdown

  • 5
    93% (2,364 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 98% (2,427)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 3, 2026

Very good tbh, I lost like $10000+ for not having cj better prices tbh , also employee of the month is Vject Wang he’s very fast and chill

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Ruth Ying is an amazing customer service agent at CJdropshipping. She is so supportive and helped me solve issues that were blocking my work, and she supported me with great honesty and dedication. She didn’t just answer my questions, she actually made sure my problems were fully resolved. Her patience, professionalism, and sincerity made a huge difference. I’m so grateful for her help and highly recommend her to anyone who needs reliable support. Thank you Ruth Ying!

Store

DINAMO

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

Elara an agent took great care of me not only was she helpful but she been a great help overall!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

Store

Vera

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2026

Excellent support from Zia (CJ Dropshipping). Zia has been consistently fast, clear, and highly efficient in handling every request. Communication is smooth, follow-ups are well managed, and solutions are always provided promptly, even in urgent situations. Her professionalism and dedication truly stand out. Very satisfied with the support received. Highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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