CJdropshipping: Much Faster
You Sell - We source and ship for you!
Rating
4.9
feedback
2,543
chart
#1,223
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
3%
-
Less than a month
18%
-
Less than a year
59%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by various agents. Many users highlighted the quick responses, professionalism, and dedication of the support team members, such as Connie, Ruth, Zia, Gwen, and July Li. Customers appreciated the efficiency in handling requests, clear communication, and proactive approach of the agents. The platform was also commended for its ease of use, fast order processing, good product variety, and reliable shipping options. However, there were a few negative reviews mentioning issues with product conformity and lack of support in specific situations.
Highlights
Review RSS Feed
All reviews
April 13, 2026
The CJ agent Billy Shy helped me with a single suggestion about the out-of-stock condition for a product listed on a Shopify store and fulfilled by CJ. Precious help... Thanks
April 12, 2026
Really Best Platform with Great Support CJ Dropshipping has been reliable for my business overall. Customer service team , Connie has been excellent - responsive, clear communication, and always helpful in resolving issues.
April 12, 2026
Agent Connie was great for a beginner of drop shipping. Explained everything clearly and took the time
April 12, 2026
Order placed February 26, 2026. Never delivered after 35+ days. CJ Dropshipping has a plethora of items for any niche, but if you run into a problem with the support team and get your bank involved they'll shut down your access to their platform, therefore shutting down your store, or any items you rely on them to fulfill. My advice would be to find another supplier with more human empathy, because if you get on their bad side they'll shut you down without any hesitation or information from their part, but they'll always expect you to be patient.
April 11, 2026
I’ve had an amazing experience working with Connie Jin at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. She is also very respectful and compassionate.
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