CJdropshipping: Much Faster

Connie Jin von CJ Ich bin hilfsbereit. Die Mitarbeiterin hat mir sofort helfen können und eine Lösung für mein Anliegen gefunden.

Great Platform and Excellent Customer Service! CJdropshipping is a very convenient and user-friendly platform for running a dropshipping business. It's easy to explore products, compare shipping options, and manage everything in one place. What I especially appreciate is the excellent customer service. I had several questions about shipping times, EU warehouses, customs fees, and IOSS, and Connie Jin was incredibly helpful! She was friendly, patient, professional, and took the time to explain everything clearly, including providing useful screenshots. It's reassuring to know that helpful support is available when you need it, especially when you're building your own online store. Thank you, Connie, for your amazing support! Highly recommended!

J’utilise CJdropshipping depuis un certain temps et je suis satisfait du service. La plateforme est pratique, le choix de produits est large et les commandes sont faciles à gérer. Le support client est également réactif. Une bonne solution pour gérer sa boutique en dropshipping !

Un accompagnement au top grâce à Leah ! J’utilise CJ Dropshipping pour lancer ma boutique et je suis très satisfaite, en grande partie grâce à Leah, mon agent. Elle est réactive, à l’écoute et toujours de bon conseil. Elle m’a aidée à [trouver le bon fournisseur / obtenir des échantillons / suivre mes commandes] et a répondu à toutes mes questions rapidement et clairement. Côté produits, [la qualité est au rendez-vous / les délais ont été respectés]. C’est rassurant d’avoir une interlocutrice fiable quand on démarre. Merci Leah pour ton professionnalisme et ta gentillesse, je recommande !

Ich wurde um eine Bewertung gebeten, dies tue ich gern. Frau Elara Liu war sehr freundlich und bemüht. Sie hat mir zügig Bilder meines Produkts geschickt und konnte mir damit weiterhelfen. Für mein weiteres Anliegen hat sie mich jedoch auf Montag an den Supplier verwiesen.Ich hoffe, dass mir dort weitergeholfen wird.

Super useful, Domingo is the best

Great platform and service, especially Kaichen. He handles all my orders and make sure they are connected and checked.

The supplier’s service was generally quite good; I was particularly impressed by the thorough and attentive service provided by the account manager, Domingo.

tres satisfaite de mon agent elena mais parcontre j'aime moins le service qui se termine a 11h heure de france

Regarding the performance of the CJ app, I must say that it integrates well with Shopify, and data exchange functions smoothly. However, concerning the CJ platform itself: 1. Orders are reviewed and processed quickly within CJ. 2. The issues begin when an order is forwarded to the supplier. 3. Suppliers often fail to keep their pricing and inventory levels up to date. This creates problems for your store and even for the CJ agents. In many instances, you may have already accepted an order from a customer and collected payment, only to find that the supplier is either out of stock or has significantly raised the price without updating it on the CJ platform. At this stage, having a good agent can often help resolve the issue. My agent, Taco, is extremely professional, hardworking, kind, and caring; he provides invaluable assistance. Without Her help, I dare say that almost all of my orders would run into trouble. Overall, here is how I would rate them: 1. CJ App: 4 stars 2. CJ Platform: 3 stars 3. My personal agent, Taco: 5 stars 4. CJ’s responsiveness: 2 stars 5. CJ’s suppliers: 1 star In short, this platform is really only suitable for selling products that move quickly and do not require complex warehousing or procurement. For example, seasonal items. So I would like you to know that the five-star review is just for my agent, not for the whole platform. thanks

Gwen is a great partner. She knows products, logistics and compliance well. She is patient and helpful even with time difference. All issues are handled properly. It’s pleasant to work with her.

We're very satisfied with CJ. Our agent, Gwen, is very helpful and is quick to solve our issues!

Laura is hands down the most exceptional, highly skilled, and reliable supplier agent I have ever worked with in E-commerce! She handles complex logistics, order processing, and bulk packaging with unmatched speed and efficiency. Her ability to source top-tier factories, negotiate the best competitive prices, and maintain strict quality control—even under high-pressure scaling—is incredible. Beyond her professional expertise with factories and supply chain solutions, Laura's patience, diplomacy, and positive attitude make every operational challenge effortless to solve. She constantly goes above and beyond for my business. If you want a true partner who takes your dropshipping business to the next level, ask for Laura at CJ Dropshipping! 10/10 service!

Gwen provided excellent customer service throughout the entire experience. She was courteous, knowledgeable, and genuinely attentive to our needs. She made sure to understand our concerns and worked diligently to ensure everything was handled smoothly and efficiently. Her clear communication and willingness to help made the process stress-free. She showed great patience and professionalism at every step, demonstrating a genuine commitment to making customers feel valued and supported. Thank you, Gwen, for your outstanding service and for making such a positive impression. Your dedication and care are truly appreciated!

Gildan Wu was very helpful and answered my questions about warehouse shipping and inventory syncing. Thank you for explaining the process!

CJdropshipping's customer support is truly excellent. Sometimes I run into a few issues while managing my store, but Billy has always been helpful and has helped me resolve them quickly and efficiently. Having such a responsive and supportive team is one of the main reasons why it's so hard for me to consider switching to another platform ^^

Excellent customer service! Friendly and professional, they fixed my problem in no time.

Working with CJDropshipping has been a great experience, our agent Krise Qi has always been extremely kind and fast to respond to any of our requests or issues. Having worked with them for over a year now I must say I am very happy with the service they provide.

Winnie is an amazing agent! I had a problem with my orders — the shipping cost had suddenly doubled and the product didn’t match the listing photos. My personal agent Winnie Wang looked into it right away, sent me real photos and videos of the product, found a better-quality supplier and switched all my orders to a faster and cheaper shipping line the same day. She was fast, patient and really cared about getting it right for my customers. Thank you, Winnie — highly recommended!

I sent to the china warehouse product to ship i wanted to try thier services they cant find my product this was bad services i asked the agent he said he is buys he cant help so please be away from this business they will not help any business to up your product will got stolen you cant find human to talk with