CJdropshipping: Much Faster

Very helpful and friendly customer service. A special thank you to Leah for her patience and support. She communicated clearly and professionally, took my questions seriously, and helped clarify everything with the supplier. I really appreciate her help and excellent service. Thank you, Leah!

Quick and easy help from Leah!

We've been working with CJdropshipping for 5 years now, and our agent Enid Dong has been fantastic to work with. She's quick to respond, proactive about flagging issues before they become problems, and always finds solutions for tricky order situations (address issues, resends, tracking delays). Communication is smooth and professional, and it's clear she genuinely cares about getting things right for our customers. Highly recommend working with her if you're setting up your CJ account. Thanks Enid!

I had assistance from Connie Jin about sourcing a product and she handled it perfectly

Elira Liu has been helpful on my inquiry. It's just frustrating on either Shopify or CJ Dropshipping platform that it doesn't notify us on any problems on the orders so we have to manually check the problems. Hope it can be better in this case as customers will be frustrated waiting long for their orders.

Great site, especially the customer service. My agent Ruth helped a lot.

【Leah】

Great customer service, Gildan helped me resolve the issue instantly

They are scammers, they scam your data and your product source and use in their market. SCAM ! AVOID !

Interface is confusing and not at all user friendly. Cannot access customer support when I'm locked out of my account. Products are constantly out of stock. Requires a great deal of time and effort to fulfill an order

very good customer service and fast but slightly confusing instructions sometimes but overalll great

Top!!!

I was unsure related to an order, although the cs connected me with the right person, Gildan and helped me understanding the process. Recommend you.

Connie provided excellent customer service and was very helpful throughout the process. She understood what I was looking for, contacted the supplier, and helped me find a suitable product video for my store. She was friendly, responsive, and very supportive. Thank you, Connie!

Excellent support and amazing customer service by Gildan! Her response were prompt and easy to follow!

Billy Shi was very helpful and explained to me all steps needed to be done in my shopify settings in order to solve the issue that existed.

Great customer service by Gildan Wu. Solved my shipping issue easily and effortlessly.

Amazing agents that are able to provide great customer service. Sourcing manager Elara Liu helped me to correct specifications and variants on a product. She replied really fast and was able to make me a ticket for the manufacturer I was trying to connect to my store. Thank you Elara!