CJdropshipping: Much Faster

I’ve had a great experience working with Zaria. As a new seller, I really appreciated how patient and helpful she has been throughout the process. She always responds quickly whenever I have questions or need a quote, even outside her regular working hours. She has also shown me new products to consider and has always been willing to help whenever I needed support. Overall, I’ve had a very good experience with CJ Dropshipping, and Zaria has definitely been a big part of that. I really appreciate all her help and support.

Great and fast customer support from Angel Li on Live Chat! Very helpful in checking my order status and creating a ticket right away.

Hi, I have using CJdropshipping to list products and i love their customer services. Agent Angel Li has answerd to my all the questions politly and good. Thank you.

I was adding products to my new account with CJDropshipping. The service looks good so far. Immense variety of products with good customer service agents. Connie was very helpful with answering my questions and assisted me in setting up my account. She provided excellent customer service and was very friendly!

Super fast and thank you Oliveira always :)

I had a great experience with CJdropshipping, especially with the support from Jade Lian. She has been very helpful, responsive, and patient in answering my questions about products, warehouses, packaging, and fulfillment. Jade took the time to explain everything clearly and guided me through the process step by step. I really appreciate her professionalism and support. Excellent customer service from Jade and the CJ team. Highly recommended!

Elara was very helpful, patient and professional. She took the time to understand my questions clearly and helped me with the information I needed. Thank you, Elara, for the good customer service.

Alan help me a lot on all the doubts I had

CJ is very supportive and care about your business growth and quality of the products. Oliveira is the best

Great agent Kevin Zeng Whenever I need something, Kevin is there. Whether it's through the CJ app or on WhatsApp, he always replies quickly and never leaves me waiting. He answers all my questions, helps me with every task I bring him, and when there's a problem he actually sorts it out instead of passing it along. He goes out of his way to find solutions. Honestly, that kind of reactivity makes a real difference when you're running a store. Thanks Kevin.

Rain HUANG, a CATASTROPHIC cjdropshipping agent who completely ruined my experience. She’s incredibly cold and cruel, for a simple answer to a question, she’s capable of making me wait a full week while treating me like crap. For a week, I’ve been asking for nothing more than a product return rate, but she refuses to answer me and tells me to do her job for her, even though I have no information about the total weight, possible shipping methods, or the options available to me!! When you agree on a rate with her and confirm it, she comes back with rate increases of up to 30% without any mercy, and when you explain that this isn’t normal, she talks down to you and pressures you to accept the offer. She openly talks about wanting to get rid of her tasks as quickly as possible and stop dealing with me, even though I’ve only reached out to her twice in a year!! The only way to get her to do her job is to tell her you’re going to leave a bad review and expose this. It’s outrageous. If I could give less than one star, I would. Rain HUANG is the worst agent on the cjdropshipping platform, there’s a high chance you’ll be assigned her as your agent. When you ask her to switch agents, she drags her feet and doesn't go through with the change either ! A horrible experience, I’ve never seen anything like it. Remember this name: Rain HUANG

Very satisfied with the support I received. Elara was helpful, professional and answered my questions clearly. She provided all the information I needed and took the time to explain everything properly. Thank you very much, Elara!

We are really glad we've connected with Sharon! Her support throughout the setup of the store has been outstanding. We contacted several platforms, but her responsiveness, dedication, and friendly approach made CJ an easy choice. She takes the time to understand what we're looking for and is proactive in helping to find the right products for the brand. We truly appreciate having such a helpful and supportive person to work with. Thank you, Sharon !

Gildan Was an amazing assistant. The service is really fast and the questions were answered within short time. I had some doubts which were cleared and i didnt have to wait for long, I as an owner am really satisfied with the customer service. Thanks to Gildan for assisting on Cj.

I can't not say enough how great customer service for my sourcing was. Gildan Wu was my agent and she did so good for me. I am very new at this dropshipping and Gildan had so much patience with me. She walked me through step by step how to connect my products and I still could not get it and she did it for me. I cant be more appreciative for her customer service. Thank you so much Gildan Wu, you really helped me and I cant thank you enough. What took me 8 hours yesterday on my own and still couldnt figure it out. Gildan in one hour had it done for me.

Alley Bee has been exceptional in her service to me. I rate her service and CJDropshipping 5 stars.

I needed help with getting the sizes for some products that wasn't listed by the companies. Ruth got right on it and helped me solved those issues by reaching out to the companies to get it resolved. She is the best.

Alan is a super great guy, always solves all my problems fast and efficiently. I always receive great customer service and professionalism from him and the team. Highly recommend!

Jade was very helpful,kind and profesional.

I have just started Drop shipping, So Giving review for there customer service, I encounter with an internal issue, Zaria Yu was really helpful and understandable all the time and help me out to resolved my problem. All thanks to Zaria Yu.