CJdropshipping: Much Faster
You Sell - We source and ship for you!
Rating
4.9
feedback
2,520
chart
#1,191
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May 17, 2026
CJ Dropshipping Held My Orders for 18 Days Has anyone else had a terrible experience with CJ Dropshipping? Because honestly, I don’t understand how this company is still operating like this. They have held my products for 18 days without properly shipping them, without clear answers, and without taking any real responsibility. Every time you try to get help, they either don’t reply properly, delay the answer, or give some vague excuse that doesn’t solve anything. Meanwhile, customers are waiting, businesses are losing money, and sellers are the ones getting blamed. Their service is honestly terrible. No urgency. No accountability. No proper communication. Just delays after delays. And when I look at their Trustpilot, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. If so many sellers are having issues, why does their public review profile look so polished? At this point, I would not recommend CJ Dropshipping to anyone. They can hold your orders for days or weeks, ignore the damage it causes, and leave you to deal with angry customers alone. People should seriously consider using DSers or finding suppliers directly instead of relying on CJ Dropshipping. Has anyone else had the same issue with them?
May 10, 2026
The inventory shows it being in the US, and then I confirmed it. I ran ads based on that info, but when the sales came in, I tried to order it, but they removed it. I had to refund the money and kill all the assets I worked for. Edit! They have fixed the issue I had, so I have to give them 3 more! Well, it was a lie again!
May 5, 2026
Je ne recommande absolument pas cette entreprise. Leur service est très décevant et leur façon de gérer les erreurs est inacceptable. Ils commettent régulièrement des erreurs, mais refusent presque toujours d’en assumer la responsabilité. Au final, c’est le client qui subit les conséquences. Récemment, l’un de mes clients a commandé deux pantalons en taille L. Il a reçu un pantalon en taille L et un autre en taille S. Malgré l’envoi de photos montrant clairement la différence de taille, ils ont refusé de renvoyer l’article conforme. C’est la même chose lorsqu’un remboursement est dû : il faut les relancer pendant des jours, parfois même des semaines. À chaque fois, ils trouvent une excuse, notamment que « le système ne fonctionne pas », ce qui donne l’impression qu’ils cherchent simplement à décourager les clients de poursuivre leurs démarches. Très mauvaise expérience. Je déconseille fortement.
April 12, 2026
Order placed February 26, 2026. Never delivered after 35+ days. CJ Dropshipping has a plethora of items for any niche, but if you run into a problem with the support team and get your bank involved they'll shut down your access to their platform, therefore shutting down your store, or any items you rely on them to fulfill. My advice would be to find another supplier with more human empathy, because if you get on their bad side they'll shut you down without any hesitation or information from their part, but they'll always expect you to be patient.
March 28, 2026
PRODUIT DANGEREUX ET ILLÉGAL (Réf: SH2603050806051301800). J'ai commandé un échantillon de ce complément alimentaire ingérable pour vérifier sa conformité avant mise en vente sur mon Shopify. Résultat : aucune étiquette en français, pas de marquage CE, aucune liste d'ingrédients conforme. C'est strictement interdit en Europe. Le SAV refuse le remboursement malgré les preuves. Signalement officiel fait à la DGCCRF (SignalConso). Un fournisseur qui cache la non-conformité de ses annonces !
March 21, 2026
They have a great website full of nice items, but they dont verify the items that vendors post. I have had to refund 3 clients in 6 months. Im sure at one time, this company was doing great. 2025 and 2026 have been disappointing. I was even told when products were no longer avalible, that listing would be removed from my store. Nope, they said I had to go through each one manually to remove. I have over 7000 listings. not happy. its been a waste of time
March 15, 2026
Arina Dong is such a. pathetic support person, she just disappeared on me when I asked her simple question about label because she did have an answer for me, she just kept connected me to AI. this is how these people are like Arina, who dont deserve to be on support team. CJ is really bad when it comes to support- STAY STAY AWAY
March 9, 2026
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! If you care about your health and care about your business and most importantly care about your customers STAY AWAY!!!! this company will turn your life and business to HEL!!!! 1- Their Inventory management is a LIE! in a month i sold around 10 products from CJ and 8 of them ware out of stock and 2 of them took over 25 days and still not delivered and also tracking data shows nothing to say where it is. 2- They just list items that are not even exist. So it is just hurting you and frustrate you 3- IT has not happened but there is a possibility they list and describe something but you will get totally different product. 4- The tracking number they provide is not correct and even exist. They give you fake tracking and it is not accurate. I sole few and immediately they provided a tracking and 5 days later they came back to me and said out of stock. so i dont understand if it is out of stock how tracking gets generated and say it is on the way??!?!?!?! In General STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!
March 1, 2026
Problème de livraison, de fourniture. ça ne fait que quelques mois que je suis chez Cjdropshipping et depuis ma première commande rien ne va. Beaucoup d'erreur de commande, de mensonge et d'incompréhension de leurs part ce qui n'est pas pro et je ne suis pas le seul à le dire (beaucoup de témoignage négatif sur Reddit et trustpilot)
Feb. 26, 2026
This is terrible. Orders are always pending processing, tracking information is never updated, and customer service replies are always stuck in a queue. I do not recommend this app.
Store
My Store
Using app
1 minute
Feb. 20, 2026
If I could give CJdropshipping a zero star I would. PLEASE STAY AWAY!!!! They will say your order is being shipped and then wait almost a week and then say supplier cannot ship order. Once you ask for refund, they will send your refund to their wallet even though you asked for refund to be sent back to your card you used and it will cost you to get that money. STAY AWAY!!!!
Feb. 7, 2026
The experience was terrible. I placed a batch of orders, and they only told me a week later that the products were out of stock and couldn't be shipped, even though I had checked their website before placing the order and there was plenty of stock. I contacted their customer service, but their response time was extremely slow, and each time it was a different person, and their responses were very unprofessional. If you want your store to thrive long-term, never use this app.
Store
My Store
Using app
3 minutes
Jan. 30, 2026
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! If you care about your health and care about your business and most importantly care about your customers STAY AWAY!!!! this company will turn your life and business to HEL!!!! 1- Their Inventory management is a LIE! in a month i sold around 10 products from CJ and 8 of them ware out of stock and 2 of them took over 25 days and still not delivered and also tracking data shows nothing to say where it is. 2- They just list items that are not even exist. So it is just hurting you and frustrate you 3- IT has not happened but there is a possibility they list and describe something but you will get totally different product. 4- The tracking number they provide is not correct and even exist. They give you fake tracking and it is not accurate. I sole few and immediately they provided a tracking and 5 days later they came back to me and said out of stock. so i dont understand if it is out of stock how tracking gets generated and say it is on the way??!?!?!?! In General STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!
Jan. 21, 2026
First, I want to clarify that the reason I'm writing this review is that they don't start shipping within the agreed timeframe. After you've worked with them for a while, they'll slowly start changing your original 8-15 day delivery time ("they claim it's the fastest") to 25-35 days (or even longer, or because the time is so long, items often get lost in transit, forcing you to refund customers, but they won't). They'll constantly change the shipping methods and speeds you paid for, and you can't do anything about it because they're still using the "so-called shipping methods" you paid for. Then, you'll receive a lot of customer inquiries about why their orders haven't been delivered, leading to negative reviews on platforms like your store that can't be hidden or fixed. They'll try every means to avoid refunding you, such as for orders canceled immediately after placing them, damaged goods, etc. They start off well, getting you to use their app, but then you'll encounter all these problems.
Store
My Store
Using app
2 minutes
Jan. 16, 2026
There are just too many problems. The product page shows it's in stock, but after placing the order, it shows as out of stock? And then they want me to pay a huge "adjustment fee," severely impacting the product's profit margin. It's absolutely terrible.
Nov. 2, 2025
Support is dumb, keeps asking the same things. Worst dropshipping I’ve ever used.