Frenchie Complex review for CJdropshipping: Much Faster
Nov. 26, 2021
Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others. Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines. The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard They do not update the camp regularly. Everything that is written on the site is not true. They are only suitable for a start, later you have to get away from them or you will fail in the worst case.
Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.