All reviews

Rating Breakdown

  • 5
    88% (97 ratings)
  • 4
    5% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 96% (105)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2025

Really helpful customer service! Got my issue solved in a couple minutes =)

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Support helped me right away with some customization!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

While Bonify has been a great benefit to us, we are moving away from the service that it offers. It has been a great tool and we had a positive experience. Thank you

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 10, 2025

Store

Maven

Using app

Over 4 years

Total reviews

4

Average rating

5.0

1 / 5 Share

June 23, 2025

They bill you will your site is still in development. Not worth it to me!

Store

My Store

Using app

7 days

1 / 5 Share

May 25, 2025

Using app

1 minute

Total reviews

6

Average rating

4.3

5 / 5 Share

April 10, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2024

Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done. Amazing and fast support as well. Great customer experience.

Using app

Almost 4 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 7, 2024

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2024

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 3, 2024

Not Good App Don't Try

Store

QBAY

Using app

21 days

Total reviews

51

Average rating

4.6

5 / 5 Share

May 30, 2024

Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 8, 2023

segnalo che ho scaricato e disinstallato l'app e mi è arrivata notifica di pagamento mentre c'è scritto che la prova è gratuita per i primi 14 giorni

Using app

6 days

Total reviews

3

Average rating

3.7

Developer Reply

Looks like there's a bit of confusion here, but we're happy to help sort it out! A recurring payment was authorized today when you installed, but we don't have any pending charges for your store so it does not appear that you were charged or will be charged in the future. Regarding the trial, you had previously installed and had a trial which had expired so the trial was not offered again. Please reach out to us directly if you'd like any assistance. If for some reason you have a charge, we will refund it, just let us know. If you'd like a second trial, we can arrange that for you as well.

5 / 5 Share

Oct. 26, 2023

Great communication, and thorough job. My representative was efficient and polite. Thanks guys!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I was so frustrated at first, joined the online chat and the person I dealt with solved all my problems and was so patient! Thank you guys so much!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

This has been a very helpful tool for our store, especially since we carry perishable goods. This app works as advertised!

Using app

About 2 years

Total reviews

11

Average rating

5.0

3 / 5 Share

Dec. 20, 2022

How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)

5 / 5 Share

Oct. 14, 2022

We use this app on a daily basis for our products metafields. The support team is very helpful too. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

We have used this app for a few years and it is awesome! Highly recommended. Support team is fast and friendly.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0