Bonify Custom Fields
Manage, import, export, and display your store's metafields
Rating
4.5
feedback
161
chart
#2,047
All reviews
Rating Breakdown
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Dec. 18, 2024
Have been using this app for the last 8 years and it's been great! Would give it 5 but there's some quirky limitations and feels a tad antiquated. I've been using the platform for a long time and the interface hasn't modernized a ton. But still a great platform and gets the job done. Amazing and fast support as well. Great customer experience.
Dec. 1, 2024
I noticed that there is supposed to be a free plan available, but when I click on the app, it only shows a prominent $14 price for the Pro plan. It's quite strange that there isn’t an option for anything other than the Pro plan, especially when the free plan is advertised
If you'd like an extended trial of the app, please reach out to our support team. Deceptive pricing is forbidden by Shopify's terms and not allowed. The plan you are referring to is labeled "Free for Development Stores". This is specific to stores that are built by Shopify Partners. Once those types of stores upgrade to paid plans in Shopify, they are asked to start paying for the app as well. Anyone can create a Partner account and free development store and many apps follow this same model to support the development ecosystem. You can learn more here https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores Hopefully this info helps! We'd be grateful if you reconsidered your review in light of this information.
Nov. 7, 2024
Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!
Sept. 16, 2024
Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!
May 30, 2024
Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.
Nov. 8, 2023
Nov. 8, 2023
segnalo che ho scaricato e disinstallato l'app e mi è arrivata notifica di pagamento mentre c'è scritto che la prova è gratuita per i primi 14 giorni
Looks like there's a bit of confusion here, but we're happy to help sort it out! A recurring payment was authorized today when you installed, but we don't have any pending charges for your store so it does not appear that you were charged or will be charged in the future. Regarding the trial, you had previously installed and had a trial which had expired so the trial was not offered again. Please reach out to us directly if you'd like any assistance. If for some reason you have a charge, we will refund it, just let us know. If you'd like a second trial, we can arrange that for you as well.
Oct. 26, 2023
Great communication, and thorough job. My representative was efficient and polite. Thanks guys!
Aug. 15, 2023
I was so frustrated at first, joined the online chat and the person I dealt with solved all my problems and was so patient! Thank you guys so much!
April 11, 2023
This has been a very helpful tool for our store, especially since we carry perishable goods. This app works as advertised!
Dec. 20, 2022
How to sync the description with Ebay or other sales channel? Could you please help me to fix that, any support available?
Strange... We have no record of any support requests from your store, but we'd certainly be happy to help. Please create a ticket using our in-app chat widget and we'll take a look. :)
Oct. 14, 2022
We use this app on a daily basis for our products metafields. The support team is very helpful too. Highly recommended.
Sept. 7, 2022
We have used this app for a few years and it is awesome! Highly recommended. Support team is fast and friendly.
Sept. 5, 2022
Really great app. Adds a whole load of extra functionality to the products on our shop. The options are limitless plus the support is excellent! Wish I had been using this app a while ago : )
Using app
7 months
Total reviews
6
Average rating
5.0
Sept. 1, 2022
Great app, I have been using this for 2+ years. Awesome service. Helped me out with something other app developers would have palmed me off to a developer for. Much appreciated.
Aug. 20, 2022
Great App and Customer service. I used this app to add custom fields to my product page, and it does exactly what I wanted it to do.
July 19, 2022
I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.
Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly. We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)
July 12, 2022
The guys at Bonify have been very helpful! Quick response and they helped me see what I needed to fix on my end to get the new Shopify metafields working.