All reviews

Rating Breakdown

  • 5
    91% (143 ratings)
  • 4
    5% (8 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Your customer service is AMAZING! I was blessed to have Patrick Mwange helping me, and he is quite possibly the most helpful person I've ever spoken to my whole life. He's been going back and forth with me for weeks, helping me work through a series of questions about design, format, and coding as I worked to implement this app in the new theme in Shopify. He is the BEST, and if he is representative of the level of service and care that this app gives to its users, then this app has managed to embrace humanity and technology at the same time. No automated responses here - just a real person giving me real answers. Thank you Patrick!

Using app

--

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 16, 2024

Highly recommend this app to help enhance our website. We have had Bonify Custom Fields installed on our Shopify website for years and use it to give us more customization on different product pages. Recently, we accidentally deleted the app from our store and their customer service team was amazing to work with. They were able to very quickly reinstate all of our original coding to allow us to use the app like before. We have been very pleased and look forward to continue using it!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Very fast response to technical issue form staff. They resolved immediately for us. Good customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great communication, and thorough job. My representative was efficient and polite. Thanks guys!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

I was so frustrated at first, joined the online chat and the person I dealt with solved all my problems and was so patient! Thank you guys so much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

This has been a very helpful tool for our store, especially since we carry perishable goods. This app works as advertised!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

We use this app on a daily basis for our products metafields. The support team is very helpful too. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

We have used this app for a few years and it is awesome! Highly recommended. Support team is fast and friendly.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Really great app. Adds a whole load of extra functionality to the products on our shop. The options are limitless plus the support is excellent! Wish I had been using this app a while ago : )

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Great app, I have been using this for 2+ years. Awesome service. Helped me out with something other app developers would have palmed me off to a developer for. Much appreciated.

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Aug. 20, 2022

Great App and Customer service. I used this app to add custom fields to my product page, and it does exactly what I wanted it to do.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

The guys at Bonify have been very helpful! Quick response and they helped me see what I needed to fix on my end to get the new Shopify metafields working.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2022

Kenny And Patrick were extremely helpful and did their best to successfully answer any questions I had. Even if my questions were tough to decipher. Thanks again!

Store

feejays

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2022

This app is a must have. I've been using it for the last few years. Even now with the Shopify metafields settings being in the admin, Custom Fields is so much handier to use and has so much more that it can do. It took a little time to get used to (I'm not a programmer). I've been able to do some more advanced things (in my eyes) with this app by looking at examples and spending time using it.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2022

This app creates a ton of time savings, and when in doubt the developers are responsive and super helpful with troubleshooting any issues! Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

We are using the App to customise our store and it is really straightforward + linked with good customer service.

Store

Virón

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Great customer support from the team. They helped me migrate my setup to our new theme in good time even when we are on a free account. Awesome service.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 13, 2022

Buen servicio técnico y soporte par solventar dudas relacionadas con custom fields adecuados a tus necesidades.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 8, 2022

This app did exactly what I needed it to do: create text accordions with unlimited sections and heavy formatting, and place them below the products on collection pages. Their customer/tech support is really good too: quick to respond, courteous, professional and knowledgeable. ID'd and fixed a formatting issue that came up after I changed themes, that was caused not by the app but by the theme overriding the app's formatting. I have a suggestion for a future widget: a column carousel that allows for unlimited columns, with a picture, heading, text and button section for each column.

Using app

3 months

Total reviews

2

Average rating

5.0