Rating

4.8

feedback

203

Reviews

chart

#1,425

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    34%
  • Less than a year
    43%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its customization options, powerful features, and excellent customer service. Many users highlighted the outstanding support they received from the team, especially mentioning specific support representatives like Kristina and Victor who went above and beyond to assist with complex setups and troubleshooting. Customers appreciated the flexibility of the app in creating custom products and pricing structures, as well as the quick response times from the support team. Some users mentioned that the app was initially challenging to understand but became highly valuable once they familiarized themselves with it. However, there were a few negative reviews mentioning issues with bugs and difficulties in using the app.

Highlights

Positive customer service and support
Customization options and flexibility
Powerful features and capabilities
Challenges with initial setup and understanding
Issues with bugs and difficulties in app usage

Rating Breakdown

  • 5
    94% (191 ratings)
  • 4
    1% (3 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (197)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2026

Love this app for complicated pricing calculators. And their customer service and support has been excellent!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2026

Store

MAGZO

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

The app is really outstanding, there are a lot of customization options and it has helped me bring custom products to my clients that would otherwise be impossible. The support team is INCREDIBLE, I've been working with Kristina on some very complex formulas and she is absolutely outstanding at what she does.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Customer service was excellent. Had an issue with the price not showing on our live site and customer service was quick to look into the problem. We were unable to resolve the issue before the free trial ran out and they were nice enough to extend until the issue was fixed at no charge. One thing I will note is at first I was suspicious of their customer service email address because it wasn't @Apippa.com or something of the sort, but I assure you we had no issues. Would recommend!

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2026

Really well supported app. Hard to get your head around but once you do it's very powerful and flexible. Chat support invaluable.

Store

Saws UK

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s been a pleasure assisting you with your pricing structure, and we’re always here if you need anything further. 😊

All reviews

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