Rating

4.8

feedback

204

Reviews

chart

#1,439

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    8%
  • Less than a month
    34%
  • Less than a year
    44%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's customization options, powerful features, and excellent customer service. Many users highlighted the outstanding support they received from the team, particularly mentioning names like Kristina and Victor for their exceptional assistance. Customers appreciated the flexibility of the app in creating custom products and complex pricing structures. The speed and efficiency of the customer service team were also commended, with quick responses and helpful troubleshooting. However, there were a few negative reviews mentioning issues with bugs and difficulties in using the app.

Highlights

Customization options, powerful features, flexibility
Excellent customer service, outstanding support
Speedy and efficient customer service, quick responses
Complex pricing structures, custom products
Bugs and difficulties in app usage

Rating Breakdown

  • 5
    94% (192 ratings)
  • 4
    2% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (197)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2026

Store

MAGZO

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

The app is really outstanding, there are a lot of customization options and it has helped me bring custom products to my clients that would otherwise be impossible. The support team is INCREDIBLE, I've been working with Kristina on some very complex formulas and she is absolutely outstanding at what she does.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2026

Customer service was excellent. Had an issue with the price not showing on our live site and customer service was quick to look into the problem. We were unable to resolve the issue before the free trial ran out and they were nice enough to extend until the issue was fixed at no charge. One thing I will note is at first I was suspicious of their customer service email address because it wasn't @Apippa.com or something of the sort, but I assure you we had no issues. Would recommend!

Using app

15 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2026

Really well supported app. Hard to get your head around but once you do it's very powerful and flexible. Chat support invaluable.

Store

Saws UK

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It’s been a pleasure assisting you with your pricing structure, and we’re always here if you need anything further. 😊

5 / 5 Share

March 13, 2026

Customer service has been amazing! They’ve been very patient and helpful while assisting me with my complex pricing structure. The support has been fantastic.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really glad to hear that our team has been able to support you effectively with your complex pricing structure. Your feedback means a lot to us, and we’re always here whenever you need further assistance. 😊

All reviews

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