Rating

4.8

feedback

207

Reviews

chart

#1,512

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    35%
  • Less than a year
    43%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its customization options, powerful features, and excellent customer service. Many users highlighted the outstanding support they received from the team, especially mentioning specific support representatives like Kristina and Victor who went above and beyond to assist with complex setups and troubleshooting. Customers appreciated the flexibility of the app in creating custom products and pricing structures, as well as the quick response times from the support team. Some users mentioned that the app was initially challenging to understand but became highly valuable once they familiarized themselves with it. However, there were a few negative reviews mentioning issues with bugs and difficulties in using the app.

Highlights

Positive customer service and support
Customization options and flexibility
Powerful features and capabilities
Challenges with initial setup and understanding
Issues with bugs and difficulties in app usage

Rating Breakdown

  • 5
    94% (195 ratings)
  • 4
    1% (3 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 97% (201)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 16, 2026

My and Claude AI were stuck trying to get our pricing to work. After contacting support, they were able to fix my issue very quickly and I was able to finish up my pricing. Very helpful!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We’re glad we could help get your pricing set up quickly. We appreciate you choosing our app!

5 / 5 Share

April 29, 2026

The app was very easy to set up and the support team are very quick at responding and helping with queries

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re happy to hear the setup was easy and that our support team was able to help quickly.

5 / 5 Share

April 16, 2026

Love this app for complicated pricing calculators. And their customer service and support has been excellent!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2026

Store

MAGZO

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 30, 2026

The app is really outstanding, there are a lot of customization options and it has helped me bring custom products to my clients that would otherwise be impossible. The support team is INCREDIBLE, I've been working with Kristina on some very complex formulas and she is absolutely outstanding at what she does.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this amazing review! We’re so happy to hear the app has helped you offer custom products to your clients. It was a pleasure working with you on the formulas, and we truly appreciate your kind words!

All reviews

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