Custom Price Calculator
Custom Price Calculator for custom variants & bulk products
Rating
4.8
feedback
240
chart
#1,321
All reviews
Rating Breakdown
Nov. 8, 2024
Can't even install an app due to an error, the support team has seen my messages but is ignoring them. Have never had such terrible support using a Shopify app.
We apologize for the trouble you've experienced. I want to let you know that we’ve identified and resolved the issue that was preventing the app installation. You should now be able to install the app without any issues. We understand how frustrating this was and regret any inconvenience caused by the delay in responding. If you encounter any further issues or have questions, please don’t hesitate to reach out – we're here to help and ensure everything runs smoothly for you. Thank you for your patience, and again, we apologize for any inconvenience.
Aug. 2, 2024
Making the formula workable is not easy and needs more tutorials.
Store
My Store
Using app
14 minutes
Thank you for your feedback! We recognize that working with complex formulas can be challenging, and we appreciate your patience. We’re continually working to enhance our resources and tutorials to support our users better. We’re here to help you achieve your goals and have sent you an email with further assistance.
Dec. 29, 2023
With the image option, each icon will automatically replace the first product main image.
Thank you for your feedback. There is a toggle to be able to disable the replacement of the product image when using the image selector element. Please contact us at [email protected] and we can assist you
Oct. 30, 2023
Dopo aver inserito un nuovo calcolatore di prezzo, se aggiungo il prodotto al carrello mi crea una nuova variante di quel prodotto
Hello, we have tried to contact you multiple times to see how we can help. Please feel free to reach out to us at [email protected] Thanks!
July 24, 2023
The calculator app's embedded function falls short of expectations. It lacks integration with other apps and cannot be translated, hindering user experience. Technical support's response to the issue was unsatisfactory, advising to use Google Translator on Google Chrome instead. Overall, a frustrating experience, and I rate it 1 out of 5 stars.
We deeply regret that our embedded calculator app did not meet your expectations and fell short in terms of integration with other apps and translation capabilities. We understand how crucial these features are for a smooth user experience. Your frustration is entirely valid. We apologize for the unsatisfactory response you received from our technical support team. Their suggestion to use Google Translator on Google Chrome is not a proper solution and doesn't address the core issues you're facing. Your feedback is essential to us, and we're committed to improving our app and support services. We apologize for the inconvenience you've encountered and appreciate your honest assessment. We are actively working to address these concerns and ensure a better experience for all users. If there's anything specific you'd like to share or discuss further, please don't hesitate to reach out.
July 23, 2023
Very Very bad customer service!!!!!! i am trying to reach them our from past 1 week but they are giving responses after 1 or 2 days!! i want to have this app on my shopify store but i seek help and no help is given at all, they are not even giving a specific time so that i can sit and resolve my issue in one go!!!!
We deeply regret the challenges you've encountered regarding our customer service. Your frustration is entirely valid, and I apologize for any disruptions this situation may have caused. Your feedback is highly regarded, and we are taking this issue seriously. We are fully dedicated to enhancing our response times and ensuring you receive the necessary support to successfully integrate the app into your Shopify store. We have been attempting to reach out to you through email and chat to address these concerns. Kindly respond to our messages so that we can work together to resolve these issues promptly. Your satisfaction is our priority.
Jan. 9, 2023
Teribble, the app stops working I saved and refreshed because the app stoped and my calculator disapered
Hello, we have been trying to contact you to understand your issue and work through it together. Could you please email us at [email protected] ? Thank you!