All reviews

Rating Breakdown

  • 5
    92% (1,355 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (47 ratings)

Reviews with Text

  • 99% (1,457)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2023

This app was exactly what we were looking for. It is quite robust and has many different discount options and settings. Pricing is also very fair and it was definitely worth adding to our store. Support staff is also responsive and helpful.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 15, 2023

Easy to install and the support was super fast and helpful. We have just installed it so we are hoping to see a lift in our AOV this month. Thanks Nivi

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 15, 2023

I have been using this app for over a year now and been very happy with it. I just switched themes and I didn't need to do anything to get it to work properly on the new theme. I contacted support to make sure everything was set correctly and I got a response within 3 minutes. Thank you Sujay!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 14, 2023

"This Shopify app has the absolute worst support I've ever come across. I'm beyond frustrated with their lack of responsiveness. It's like talking to a brick wall – they never reply on time, and even when they do, it's as if they're selectively choosing which messages to ignore. I've been patient and waited for a response for the last 5 days, but it's been nothing but disappointment. I expected a certain level of customer service, especially when using a paid app, but this experience has been a total letdown. Save yourself the trouble and look elsewhere for an app with better support and timely assistance."

Using app

About 1 month

Total reviews

8

Average rating

2.5

5 / 5 Share

Aug. 11, 2023

amazing app but limitation with compare at price discount. Very good for its customer support executive. the plugin solves the issue of bulk discount and percentage discount if you wish to activate in your portal.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

This App is very easy to use and customer service is excellent. Very efficient. Highly recommended!!

Using app

15 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Really great app with wonderful customer support. From the moment I installed the app, the setup process was a breeze. The user-friendly interface guided me through each step, and I had my first discount campaign up and running within minutes. It's perfect for someone like me who isn't very tech-savvy. Customer support is top-notch as well. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. It's evident that they're dedicated to helping their users succeed.

Using app

27 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Bisher bin ich mit der App und dem Support vollkommen überzeugt. Es gibt soweit nichts auszusetzen. Weiter so!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

good customer service. knowledgeable in problem solving. highly recommended to online store that provided lots of discounts

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Great help, fast replies!!! Pavi help me to sort out my issues, she is patient with all my concerns.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

They provided us with fantastic initial customer support, and were very kind. I am looking forward to seeing if this works for us long term!

Using app

14 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We just activated the app & was live in five minutes. Minor tweak required some support which was quick and efficient. Priced right. Very pleased.

Using app

About 20 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 15, 2023

Once again, I'm thoroughly impressed! After personalizing the application initially, I had more tweaks in mind for its display on my product page. Reaching out a second time, they continued with outstanding support with prompt response to my queries. Always there to help.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Customer service is wonderful. I have just downloaded this app and it fits into my store and offers perfectly.

Store

Midies

Using app

23 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Works great! Just trying out now during a free trial and support has quickly gotten me all set up !

Using app

24 minutes

Total reviews

9

Average rating

4.9

5 / 5 Share

July 26, 2023

Great customer service & support. This app allows for sitewide tiered discounts as well as individual product tiered discounts.

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Great job. The team is always there to help. Not only answer my question, they were able to get correct what was wrong.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

Shopacado's customer service is second to none! I have messaged for technical support several times during deployment to my website and have never had to wait more than 2 minutes for a response. I run multiple apps on my site, and none have the customer support that Shopacado provides. Their app is great and does exactly what I was looking to accomplish on my site.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

This is a very intuitive program. Asking for support was very helpful and fast! This looks like it will meet our needs going forward.

Store

Karma

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

Nivi was so fast to respond and answered all my questions. Still day 1 using the app but the customer service is top notch!

Using app

34 minutes

Total reviews

1

Average rating

5.0