All reviews

Rating Breakdown

  • 5
    93% (1,419 ratings)
  • 4
    3% (49 ratings)
  • 3
    0% (7 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (43 ratings)

Reviews with Text

  • 99% (1,518)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2023

I've never seen an app on shopify have customer support as fast, reliable and on point as Shopacado! First discount app that I've found that actually works semlessly... some bugs to iron out... but that's just due to incorrect set up on my end which the team has in minuted helped debug

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Once again, I'm thoroughly impressed! After personalizing the application initially, I had more tweaks in mind for its display on my product page. Reaching out a second time, they continued with outstanding support with prompt response to my queries. Always there to help.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Customer service is wonderful. I have just downloaded this app and it fits into my store and offers perfectly.

Store

Midies

Using app

23 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Works great! Just trying out now during a free trial and support has quickly gotten me all set up !

Using app

24 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

July 26, 2023

Great customer service & support. This app allows for sitewide tiered discounts as well as individual product tiered discounts.

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Great job. The team is always there to help. Not only answer my question, they were able to get correct what was wrong.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

Shopacado's customer service is second to none! I have messaged for technical support several times during deployment to my website and have never had to wait more than 2 minutes for a response. I run multiple apps on my site, and none have the customer support that Shopacado provides. Their app is great and does exactly what I was looking to accomplish on my site.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

This is a very intuitive program. Asking for support was very helpful and fast! This looks like it will meet our needs going forward.

Store

Karma

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

Nivi was so fast to respond and answered all my questions. Still day 1 using the app but the customer service is top notch!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

A very good app and it is working very easy to use and have a great technical and customer support. Thanks you!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2023

I had some questions regarding the installation of the app (volume discount). I had the response very quick and my problems where solved instantly. Thanykou for the awesome support.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2023

Works as expected, Support is exceptionally good, prompt responses, quick resolutions. recommonded !

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 18, 2023

The app is very good! Customer Support answers, helps and fixes everything within seconds. Thank you very much!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Great app! Easy to setup offers for customers, easy to use, super fast support and fair price. Recommended!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I just installed the app, it was very easy to understand and their customer service is great if you need them

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Amazing help thanks to Zarah! Really fast and good, helped me a lot and fixed all of my issues. Thanks

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2023

I just installed the app, so I can't give a thorough review on the functionality but I can say the customer service is impressive. Just minutes after installing the app I went on the chat to get some help and Zarah was online within 1 minute. She was able to answer various questions and customize the theme to fit perfectly, she even gave me a few style options I was able to evaluate in real time. I was drawn to this app because there were a lot of US reviews, It seems odd a lot of other apps that seem to do the same thing have the majority of reviews overseas, how is that possible when the user base of Shopify is so much larger in the US? I dont know, but I am hopeful this will solve my goals and lead in an increase in sales.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

July 11, 2023

great app , easy to use great customer support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Store

Crocs Jordan

Using app

About 1 hour

5 / 5 Share

July 10, 2023

I am totally satisfied with the great service and quality of this app. I had no problems setting it up, fully recommend

Store

Harina & Chocolate

Using app

39 minutes

5 / 5 Share

July 9, 2023

I contact support and Nivi was very helpful! Fixed my issue less than 2 minutes. I loved that part!

Using app

1 day

Total reviews

2

Average rating

5.0