All reviews

Rating Breakdown

  • 5
    92% (1,382 ratings)
  • 4
    3% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (15 ratings)
  • 1
    3% (46 ratings)

Reviews with Text

  • 99% (1,483)
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5 / 5 Share

July 11, 2022

This app is being used to price our products based on tiers, it works really well and the customer support is great!

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2022

Great app and really great service! The support team responded immediately to my questions and helped me get set up within minutes.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

This app offers great tools and a quick customer service response. They answered my questions and solved the issue I had right away.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Best discount app I've used yet by far. A+ customer service as well. Highly recommend good price as well.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

We have used the volume discount for quite some time now and is one of the most used offers we have on our store. Pavi has been very helpful with any questions we've had and helped integrate our offer with our new slide cart. Highly recommend the app to anyone needing a volume discount app, definitely the best one we've came across!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

So far this app is fantastic. We've just started using it, but it suits our needs. Great customer service.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

This app allows us to create discounts with ease and any troubleshooting is promptly managed with the in app message box, with fast response from the tech support who are very patient and no matter what time of the day I message, I never wait more then a minute. we use a cart discount with tiered pricing for tagged customers and find it very efficient

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2022

The support team is super quick and helpful. Thanks!...................................................................................................................................

Using app

About 2 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

July 2, 2022

I am absolutely not happy with the Customer Service. Every time I need something, they cannot solve it properly, or while building in labels on the cart, they break things again in the cart. They fix 1 label and ask: " is it okay now?" but then they break something else" and this continues for hours in the chat. When they get annoyed or do not know how to solve it, they just dissappear from the chat and leave it half done! Today I am in the chat for 3 hours for a simple text label. I also let my programmer work to create a selector Id on the cart page, so the team of this app can work faster. But no one is replying me here and they did half of the work and broke half on the cart and just left the online version of the shop like this for 3 hours now. And still no solution. I use this app for almost 1 year now. It is doing what it should (basics), but not more than this and if you need a bit of adjustment, or if you wish to make it a bit smarter or a bit more beautiful. noone can help you and they will tell you, this functions are not available. Last time, I asked for help a few months ago, the exact same thing happened. They broke objects in the cart with css, and left. I needed to get my developer here and pay him to sit and fix it again. In general the app is not the best but it is okay for the price, but I really dont know why this service cant be improved.

Using app

About 1 year

Total reviews

4

Average rating

2.5

5 / 5 Share

July 2, 2022

The service is so good, we are using the app for some shops. It could improve conversion rate. So far so good.

Store

Horow

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2022

The only app I have found with total spend/tier discounts. Great app, accessible, user-friendly, and fantastic customer service.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

works really well but conflicts with some themes, good support tho - overall would recommend this app

Using app

8 days

Total reviews

4

Average rating

4.0

5 / 5 Share

June 29, 2022

Very easy to install the app and easy to use. The customer care team is also very helpful and fast!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2022

Multifunctional and user-friendly app. Very responsive and helpful customer service. We tried some other apps to and we can comfortably suggest this one.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2023

I used this app for almost4 months. To be honest this is the Best app for volume discount app and their support is amazing! Don't waste time! Just install this app.

Using app

About 1 year

Total reviews

14

Average rating

4.7

1 / 5 Share

Aug. 23, 2022

The app began reducing customers orders to $0 for no reason. When we contacted them, they denied it and blamed Shopify. After days of back and forth - including them ignoring emails from Shopify tech, they acknowledged it was them but refused to say anything further. It cost us a lot of money and many angry customers when we had to inform them the free cart was in fact caused by a glitch.

Using app

2 months

Total reviews

4

Average rating

4.0

4 / 5 Share

June 22, 2022

have just started to use this app and so far it is easy to use, functional, lots of options, fantastic support.

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 21, 2022

Excellent app with many customization options. Very easy setup, integrates well in our OS2.0 theme, and the load speed performance penalty is minimal. Live chat is always responsive and helpful even if you are located in the US. We tried a similar app before, but it lacked some features. We happy to have switched to the Shopacado solution for it is cheaper and leagues better. P.S.: Be sure to deactivate the BUY NOW function in your theme, as using that would bypass the discount app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2022

Nivi was very helpful and kind. She was very fast and she resolved my issue with in 10 minutes. Awesome customer service.

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

Very cool and dynamic app! The support service is fantastic! The amount you pay in this app is not even close to the return it will bring you, I hope they keep it that way, very good

Using app

20 minutes

Total reviews

1

Average rating

5.0