Bespoke Shipping

Dec. 4, 2024

amazing. my company ships out live and perishable food products that require fairly complex shipping rules. Min, from the support team was able to get everything sorted out for us in only a few days. I would highly recommend using Bespoke for your complex shipping needs.

Nov. 18, 2024

The client support was effective and very fast, and the app works perfectly so far! I'm using it to upload shipping rates by zip code from a CSV table.

Sept. 8, 2024

We've tried a few different shipping apps and this is hands-down the best. The support is the best I've experienced with any shopify app and the options to use either the Wizard to add shipping rates or the PHP editor to write your own delivery rules make it incredible flexible. Our delivery rates are complex to calculate but this app has made things much easier. Thank you!

July 18, 2024

Great APP!

July 17, 2024

I cannot express how truly phenomenal the customer support we've received has been. Any time we've had an issue, even with the custom rates we had set up through the Macro Editor, they've been there to help. We've been using this app for our rates for at least a few years now and would 100% recommend it to anyone needing custom shipping rates for their store.

July 12, 2024

Who Gives A Crap has been using Bespoke Shipping to handle our shipping globally for about a decade now. I remember Min directly helping with the set up way back then, and I'm glad he's still being such a good steward of this thing. The killer feature is the ability to use PHP to write your shipping rules, which allows you to customize those rules to exactly what you need (but there's still a user interface for those who are less technical and want to use that to set things up). And of course the customer service is excellent, as you see mentioned over and over again in the reviews on this page. This app has done so much heavy lifting for us over the years, thank you so much Min!

July 9, 2024

Support is great. App does as described and has allowed us configure are shipping costs more than you can with shopify out of the box.

May 27, 2024

Very simple yet robust and adaptable tool to help customise your shipping options. The tech support is invaluable and I've had my hand patiently held while setting up some more advanced configurations. 5/5 would recommend to anyone in need of a cusomisable shipping app.

May 27, 2024

Can't say enough great things about this app and the support. Solved major rate issues, customer service is incredible, great set-up and support. 1. We needed an app that would show rates based on customer tags only, and this was the only one I could find. All others wouldn't work because it also used addresses or names, but this didn't work if you had a customer account shipping to multiple addresses. Bespoke had a perfect solution for this that integrated with existing Shopify rates so my set-up was minimal. 2) Min is the most patient, communicative, and helpful person in the world -- walked me through my dev set up, then prod set up, troubleshot back and forth on countless emails and helped me get exactly where I needed to go. If you're wondering why every review says this, it's because it's actually true! Thank you so much Min for your help and for making such a great app!

May 14, 2024

Incredible support and very responsive even with a ~12 hour time zone difference. I would recommend this app just based on the outstanding support. The app does exactly what we need and precisely what was described.

May 12, 2024

App can be a little overwhelming to use but that's only because it allows you to do everything and anything! App support has been super helpful and quick to respond - shout outs to Min! Highly recommended App if you have complex shipping requirements.

Feb. 20, 2024

We were not able to estimate shipping costs before bespoke. We had to pack the boxes and then weigh them to enter info to ups and come up with a shipping charge. Each box is like a puzzle and they are all different. Many times boxes were packed and when it was a credit card customer their orders would sit in boxes while we chased down the payment. We were running out of space in the warehouse. For the bespoke app, we had to measure and weigh each of our products. Then bespoke stacks the items in our box sizes virtually and we can add the shipping charge and present the invoice to the customer. We don't pack the actual boxes until they pay. We still have to take a few minutes to go into the bespoke logs to make sure it is correct. Sometimes adjustments have to be made. This is a great app but you may need someone else to set it up for you. I told my daughter how I envisioned shipping and she found this app and did all the work to customize it for us. We have been using it since 2022.

Jan. 23, 2024

I always forget to write reviews but I specifically wanted to here. It is a little complicated to use but that's only because it has such a broad range of ways it can be implemented. We've been able offer dynamic and complicated shipping options, something we never could before. For example shipping rates that take into account the number of products in a customer cart, something that had always been an issue for us, some larger orders only paying a minimal shipping before now. Highly recommend but give yourself time to understand exactly how it all works.

Jan. 15, 2024

Lots of variables available and the team are amazing at creating solutions for difficult shipping situations, highly recommend they are friendly and professional, definitely the best app for CSV shipping rates.

Dec. 29, 2023

Used this for over 3 years and we have absolutely no complaints. It's so good that I had forgotten it exists in my backend. Does its job perfectly. So much you can do with this app! We don't even use 10% of the functionality and still so happy with it.

Nov. 26, 2023

Amazing app and even better customer service. We had some very specific shipping requirements and I really couldn't wrap my head around how to set this up. I gave a brief (and probably confusing) explanation to Min and in no time at all Bespoke was up and running. I can't recommend this app enough if you have complicated shipping requirements!

Nov. 14, 2023

We have a long list of advanced shipping rules we needed to work with our wholesale app and our retail website and had a lot of issues finding a solution. Many other reviewers mention this app is difficult to setup and that's due to it's ability to manage multiple advanced shipping rules. I was a bit worried about choosing this app because there wasn't phone support but the email support we received from Min was second to none. He worked very hard to get our rules in place for us and only charged a very minimal fee to do this. They work 7 days a week and were able to get this all in place over the weekend for us. I'm very pleased with the app and service we received.

Nov. 14, 2023

Just installed this app. Works great and customer service was fantastic. Helped every step of the way to make sure the app was installed and working correctly.

Nov. 13, 2023

Bespoke has been integral to the successful rollout of our website. We have a combination of small and large bulky items and BeSpoke has been able to help us with our specific requirements. The app has the structure and the flexibility we need.

Nov. 13, 2023

Have been using this app for over 4 years. It is perfect. Customer support has been excellent. Cannot flaw. If I could give 6 stars I would.