Bespoke Shipping

March 30, 2020

We've been using this app for a couple of years now and always received outstanding service from Min at Bespoke Shipping. First class support. Highly recommended.

Feb. 27, 2020

The services with this App is amazing. Not only did they set up a lot of complicated shipping rates, with weight and complex zoning but they have been so quick to respond and easy to deal with 10/10!!!

Feb. 5, 2020

HIGHLY RECOMMENDED I used the App to help make sense of my shipping and it is saving me a lot by breaking out products into appropriate shipping categories. The App is great but the service and support are just incredible. I am actually trying to convince Min to let me pay him a tip because he did so much work for the small setup fee that he charged. I cannot say enough good about Min and the app. Happy to hear from anyone who would like more information. HIGHLY RECOMMENDED

Jan. 15, 2020

They really take the time to understand your shipping requirements. Excellent and prompt service that met my needs.

Jan. 13, 2020

This app is amazing. Works great. The customer service that Min provides is absolutely extraordinaire. Responds super fast, they care about their clients and they are very attentive to your needs. I fully recommend for you to use this app if you need custom pricing for your Shipping needs and or provide your customers with pricing from your Canada Post account directly. Thank you Min for all your patience and help!!!

Dec. 15, 2019

The app is great and does all it says it does, but the true value is in the level of support. Over the 18 months or more we've been using this app I've requested large updates to it's functionality 3 times and every time the updates of custom code were completed within a few days. Awesome service and great communication. 5 stars well deserved

Sept. 26, 2019

I've used this app (and Min himself) for two of our stores now. Min's customer service is second to none. We would recommend this app every time.

Sept. 26, 2019

Min knows shopify really well and is able to customise shipping rates and calculators to suit any need. His support is amazing; quick and accurate. Thanks.

Aug. 8, 2019

An amazing app, if you have complicated shipping configurations this app is now my go to app!!! Min is great and very responsive.

May 28, 2019

The best customer service. Min is incredibly responsive and quick. Could not be happier with this app and company!!!

April 17, 2019

If you find any of the shipping settings in native shopify unworthwhile and the other out of box apps cant get it done, just install this and work with Min who will weave magic into your requirements.

April 13, 2019

We currently use Bespoke Shipping for both our Domestic and International shipping requirements and we couldn’t be happier with it, a wonderful app. More importantly the support and customer service has been absolutely outstanding, Min has provided Hampers 4 Two with the best support any business could ask for, definitely 10 out of 10. A big thank you from us.

April 3, 2019

Deserves an "App Oscar". This app raises the bar, spent 1000s elsewhere on this platform for a pile of junk and programmers attitude. This firm gets it! You have access to the code within Shopify, code which is surprisingly easy to understand and edit, but pay for set up, best $$ you will ever spend, you ask for options that you just dreamt of for years in e-commerce and it is "sure, I can do that". Awesome in every respect

Feb. 28, 2019

With a bit of help of the amazing customer service, this app is amazing and can give you custom results that no other app can achieve. Highly recommended!

Feb. 6, 2019

Bespoke Shipping has been perfect for us since we've started on Shopify, whatever delivery methods we've needed Min has been able to apply effectively and very quickly. Excellent, excellent service. Would fully recommend.

Jan. 28, 2019

The customer service and the app is OUTSTANDING!! They are very prompt on answering any questions. If you ship from different warehouses, this app is amazing and easy to use!.....They have 10 STARS from me!!!

Jan. 11, 2019

I haven't reviewed many apps on Shopify because I end up not using the apps for very long because they don't meet my needs. I have been using Bespoke Shipping for over a year and it's awesome. Yes, I paid to have the Bespoke team write all the code for my very complex and unique shipping situation (we ship frozen items and the amount of dry ice we use varies based on where we are shipping it and how many items the customer orders). I thought the price was VERY reasonable and each time I want additional logic or customizations added in, they are either a free simple change or a low cost more complicated change. There is nothing that Bespoke can't handle for your complicated shipping scenarios. Haven't found a single other app that solves our unique business scenarios.

Nov. 16, 2018

This app became core of our shipping, can not imagine running our e-commerce without it. Best support as well, it feels like we have a tech team right next to me.

Oct. 8, 2018

This is an amazing app! A must-have for any store that wants to solve one of the biggest weaknesses within the standard Shopify set up. The lack various shipping options and logic within Shopify was a huge issue that was solved with this application. However, where Bespoke out-performs is the service and support. Min is an absolute genius and takes the time to get your rules in order, and implemented correctly. I would highly recommend spending a little extra to have her handle the heavy lifting on implementation. Our set-up was very complicated with over 20 vendors, and at least 30 different output scenarios to the shipping options based on vendors in the cart, stock in various locations, and our WMS, vs. drop shop vendors etc. The code she developed was over 500 lines and extremely clean. Even our CTO reached out to me to make a point and compliment her on the organization of the coding and efficiency on how it was written. If you have a complicated set-up, you can expect a few adjustments to be made, but Min will be there very step of the way responding and changing to your needs within 12-24 hours. We had been researching our freight solutions for months and couldn’t have been happier that we made the choice to go with Bespoke. There were even several nights whereas Min would be working for hours in real time with us as we went live on site with the app. Lastly, the financial benefit can not be understated. Since incorporating this application our conversions increased by 30%, shipping revenue increased 80% while customer satisfaction based on testimonial pages went from a point of dis-satisfaction, to one of areas which we can be proud of from a customer service perspective. We couldn’t live without this application and only wish we had implemented 6 months sooner. There are few apps that have a support staff whom do what they say within the time frame quoted, and whom you can count on to be there downstream as needed. This is once company who will. If you need to improve your shipping rates logic, I would not hesitate to give them a try. This is truly one of the top 3 additions we would allow in our theme code. Thank You again Min! Our staff looks forward to much success together. Sincerely, Scott

Aug. 22, 2018

Second Review: Well the work is complete and done to just the way I wanted it. In fact Min made some suggestion which made my site work even more efficient than expected. Min was very thorough in collecting all the data required for doing the work and he never went ahead and did a task without your approval. Where was he 12 months ago. I would give Min 10 out of 6 if I could. 21 August 18 First, The service is best to none. Min was asking the correct questions all the time. When I did not have the answer he was willing to sit and wait for the correct information. from start to end was just over three week and that was to do with me collecting the relevant shipping rates. It was not a simple job because the rates had to start with the different factories in china, local transport to dispatch warehouse, Air Courier rates, Airport to airport rates, Dangerous Goods fees, Shipping fees for LCL and FCL, Chinese customs and clearance fees, Australian customs and clearances fees, Brokerages at both ends and the pick up and delivery any where in Australia for small to 40,000kg containers. We have just turned it on but it was working from the start. today no issues to report of. And by the way, I did try and pay a lot of so call experts around the world over 3 years and go nowhere with them. All Talk but took all the money. Min set a great fee and was complete in 3 days after giving him all the correct rates and rules to follow. Want a good job, Get Min onto it. Ken Scott - CEO