Bespoke Shipping
Shipping rates the way you want it
Rating
4.8
feedback
209
chart
#1,536
All reviews
Rating Breakdown
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Jan. 7, 2018
This app has been a brilliant addition to our store. I cannot express enough how grateful I am of the support that has been provided. Particularly getting our courier company and postal options aligned and working through problems with our site code. 5 stars plus!
Dec. 19, 2017
Min has been extremely responsive and really quick to get work done! Would recommend if you have specific complicated shipping requirements!
Dec. 18, 2017
This app was a lifesaver and allowed us to customize our shipping rates exactly to our specifications. Min was incredibly responsive and completed our customization in record time. The cost was very reasonable and when we discovered a couple of oversights on our part, Min was happy to make the changes. He literally had them fixed within minutes....the best developer we have worked with on shopify by far!
Dec. 15, 2017
Not sure what's up with Bath House Records below. We've been using Bespoke for two years now, and Min has by far been the most responsive, helpful, and fair developer I've worked with. He's accommodated a ton of custom requests for our business, and has been incredibly fair with his custom development rates. Can't recommend him enough, great app, great support!
Nov. 8, 2017
Love this app - Min is phenomena! Extremely responsive to every request (and I had a lot of questions and specific needs) and was able to come up with a solution every time. Do yourself a favor and have Min handle the set-up. Cost is extremely reasonable and well worth it. Don't let the php scare you. I was concerned about maintenance, but after set-up, Min provided step-by-step instructions that make it super-easy to maintain and update. This was the only app that could meet all of my needs, and I am extremely happy with the results!
Oct. 24, 2017
I was very limited by the Shopify settings for shipping and needed something to integrate with my wholesale side. This does this trick... it's not perfect because of Shopify limitations but it is worth it. I cannot say enough about Min's amazing customer service...the only person I've encountered in all the apps I've purchased who is completely responsive and helpful.
Oct. 21, 2017
This app is not worth getting. So confusing and MIN is of no help. I do not understand all of the good reviews. They are probably fake. I spend almost a week of emailing back and forth with Min and did not get anywhere. Waste of money and time.
Hi there, Thank you for your review, Apologies for the late response as we weren't able to reply to reviews in the past. You have asked us to setup weight based rates for you, however have repeatedly refused to provide these. If you are unable to provide your rates, then we cannot simply make them up for you and cannot continue with setup.
Sept. 24, 2017
Amazing service, Min offers fantastic customised solutions. Highly recommend.
Aug. 20, 2017
I downloaded the app, but was still having trouble getting my particular situation to work. So, I emailed Bespoke, and Min responded (within 10 min). Min ended up spending over an hour going back and forth with me on email, only to fix all of my shipping problems WITHOUT THE NEED FOR BESPOKE (apparently, my situation could be resolved with a clever work-around in Shopify). Thank you so much Min for being so nice, and so helpful. If I could give you 6-stars, i would.
Aug. 18, 2017
Min is brilliant. Thanks so much for the amazing app and for always providing such awesome support.
Aug. 8, 2017
Min is nothing short of amazing. Once you install this app, you'll likely be reaching out for support (definitely not for coding novices). Thankfully, Min responds super fast & always knows what to do. For the customer service provided, the extra development cost is more than worth it. Happy clients over here!
Sept. 8, 2018
I'm a seasoned pro, having coded for decades. If you need a hook into Shopify shipping, and can write the logic (mostly cascading if-statements), this is the perfect tool for you. I wasn't a PHP person, but just downloading NetBeans for PHP and playing around with some Google searches and tutorials is a quick way to get started. Highly recommended. Great support from Min too. One year later: this app still is a key piece to our store. We couldn't live without it. We may not touch the code for many months at a time, but when we need a change, it's easy to jump in and tweak the code. Still HIGHLY RECOMMENDED!
July 26, 2017
Min was super helpful with adding in Couriers Please for me as a new carrier and also coding some very specific features I was looking for so that the checkout would offer shipping choices based on cart totals, address type, or dangerous goods. Its now been up and running for a few weeks and Im incredibly happy with how its working out across our sites. Would highly recommend getting this app installed and Min to do whatever tweaks you need to be able to offer your customer the perfect shipping methods.
July 21, 2017
Works great. Really powerful app for shipping. Great support from Min. Very responsive. You do need to know a little php or have someone who does help you out to get it set up. You also need to have "Real Time Carrier Rates" enabled. This functionality comes free with the $279 a month Shopify plan. Or it comes free with the $79 a month plan if you make it an annual subscription and ask Shopify support to enable "Real Time Carrier Rates" - at least as of July 21, 2017.
July 14, 2017
There is no question that Shopify's shipping features, or woeful lack thereof, leaves a lot to be desired. After testing a couple other shipping apps, I stumbled across Bespoke. It is the only solution I found that can manage shipping costs for manual and flat-rate, drop-shipped products in the same shipment. It works beautifully. However, I'd recommend this product for the customer support alone. Min Liu is simply phenomenal.
July 13, 2017
This is one of the most flexible and intuitive custom shipping solutions on the market for Shopify! Our developers have been able to easily create custom shipping rules for wholesale customers, custom filters for shipping services, and free shipping promotions for orders over a certain dollar amount. However, where this app really shines is in their CUSTOMER SERVICE! I have reached out to one of their developers, Min Liu, multiple times and he is always very quick to reply and knows exactly what he is doing. This level of customer service is very rare these days, and it is truly priceless. Thank you BeSpoke Shipping!!
April 12, 2020
Update: a few years into using Bespoke and it still works great, support is amazing and now that we have learned to do our own adjustments we are even happier than we have ever been....see below..... There is no way any other app would work so well for our shipping needs through Shopify and the customer service is beyond our wildest expectations. Our shipping rules are a little complex and the app does exactly what we need it to do. It accurately presents shipping pricing for our customers for UPS, FEDEX and all those great USPS Flat Rate and Reduced Rate A and B boxes. Thanks again.
June 6, 2017
Contacted many shopify developers to make the integration with ARAMEX. No one could do it other than Min of Bespoke. Prompt Response Successful integration in less than 24Hrs Willing to help and sort issues
June 5, 2017
HIGHLY RECOMMEND - 1O stars on a 5 point scale! What a fantastic app and service!!! I had countless sleepless nights over international delivery, because I have multiple vendors, with multiple rates, and of course don't want customers to abandon their carts because delivery fees are over stacked and/or miscalculated. I tried almost every app and they didn't come close to the sophistication here. The developer Min took the rates I supplied from multiple vendors for every country and quickly turned that around into a working system! Min is great to work with. Easy, prompt, thorough. Absolutely delighted and can sleep again :))
May 28, 2017
I am delighted with this app, and the support from Min. I have not had any issues with it at all since installed. The added bonus for me was that the process of writing down and submitting my shipping charge methodology highlighted the complexity of what I was doing, and caused me to have another think about certain areas. The result being that as well as absolutely fulfilling the requirements I had to calculate shipping for my Shopify store, I also managed to simplify the whole process for myself as well. Amending the charge rates when the courier companies change their rates is straightforward enough and in my view, can be done yourself, if you are changing the structure of how you charge though, then that is a little more complex.