Discountly‑POS & Tier discount

The reviews are overwhelmingly positive, with most merchants praising the app’s ability to handle complex discounting needs for Shopify POS and online stores. A major strength mentioned repeatedly is the support team, especially Rahul, who is described as fast, responsive, knowledgeable, and willing to provide hands-on help, including video calls, custom coding, and quick fixes. Many reviewers say the app solved problems other discount apps could not, and they appreciate its flexibility for tiered pricing, customer groups, location-based discounts, and custom workflows. Several users also note that the interface is simple, the app is easy to use, and it integrates well once set up. The main negative feedback is limited but important: a few users mention setup complexity, theme compatibility issues, and the need for custom adjustments to get everything working correctly. One reviewer reported serious instability with discount rules dropping collections, manual reconfiguration needs, and a support experience that did not fully resolve the issue, which led to operational problems at checkout. A couple of reviews also suggest that some features are not obvious in the app portal and require contacting support to unlock the full value. Overall, the sentiment is strongly favorable, but the reviews indicate that reliability and initial setup can be challenging in some cases.