All reviews

Rating Breakdown

  • 5
    96% (75 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Nov. 19, 2024

Customer service is A++ We needed to create a tiered discount for POS only, and most apps do not provide the option to delegate discounts by channel. The Discountly team worked with us to create a custom solution for our in-store only discounts. It took a few tries to get it right but we are so happy with the result!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

The app has functioned as intended, but it's really been the customer service and support that I appreciate. Anncode's willingness to offer custom solutions and employ them quickly and effectively solved a problem no other app could.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Very good service!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

The support was really fast.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Customer Service for this app is top notch! After a long search for the right app this app has solved our discount needs.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Thank you so much for making the needed adjustments! Excellent work.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Discountly‑POS & Tier Discount is absolutely recommendable! Rahul immediately took care of my requests and helped me quickly. We've already had two video calls, where he efficiently and professionally implemented my requirements. The support is fast, friendly, and reliable. A great app with excellent service!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 19, 2024

Very good app and very good customer service. Rahul has helped me with custom changes for our store. I recommend it.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

very great service!!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Outstanding product and installation support, answered in real time and helped me set everything up. Outstanding!!!!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 20, 2024

Installed the app today and immediately started a chat with support. Rahul was amazing! Not only did that work with us to ensure all features we needed were available on the plan we selected, they implemented some custom features that enabled the app to accomplish the workarounds we needed for the POS sales channel! Support likes this makes migrating your POS or online store to Shopify so much easier! We had worked with multiple discount apps trying to find the right one to accomplish our goals and either the functionality wasnt there or the support was too slow or non existent. Discountly is the way to go for your custom discount integration needs!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Great support

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it. My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP. Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status. I am excited to take this app functionality even further now.

Using app

2 days

Total reviews

18

Average rating

4.6

5 / 5 Share

May 28, 2024

Easy to use product. Great support. Tried multi discount apps this was certainly the best option.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Thanks Rahul for the customization.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Top banana. It's a solid product - we installed and tested 5 different apps offering same or similar functionality on the different sites we run, this app doesn't have the best interface and isn't the cheapest but it did prove to be the fastest and most reliable. Developer was attentive during install / testing and when we hit a snag.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

was looking for an app where I could do price breaks by volume and this fit the bill. The app didn't work with my theme but within 12 hours of sending in a note to customer service they had configured everything to work w my store. V satisfied so far.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2024

Very pleased to use the Discountly application and working with the Product support to answer question and make customization. Highly recommended!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Great Product. Great Customer Service. We looked at about 20 tier pricing apps and tried out at least 5 of them. This was the only one that contained 90% of what we were looking for just straight out of the box. We had a few tweaks that needed to be implemented which Anncode was able to complete for us for a reasonable fee.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

This app is great. It works for both the website and in our retail store(POS). We needed a little customization and they completed the changes quickly and right the first time. Highly recommend!

Using app

10 days

Total reviews

1

Average rating

5.0