All reviews

Rating Breakdown

  • 5
    96% (67 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2024

very great service!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Outstanding product and installation support, answered in real time and helped me set everything up. Outstanding!!!!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 20, 2024

Installed the app today and immediately started a chat with support. Rahul was amazing! Not only did that work with us to ensure all features we needed were available on the plan we selected, they implemented some custom features that enabled the app to accomplish the workarounds we needed for the POS sales channel! Support likes this makes migrating your POS or online store to Shopify so much easier! We had worked with multiple discount apps trying to find the right one to accomplish our goals and either the functionality wasnt there or the support was too slow or non existent. Discountly is the way to go for your custom discount integration needs!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Great support

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it. My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP. Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status. I am excited to take this app functionality even further now.

Using app

2 days

Total reviews

18

Average rating

4.6

5 / 5 Share

May 28, 2024

Easy to use product. Great support. Tried multi discount apps this was certainly the best option.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Thanks Rahul for the customization.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2024

Top banana. It's a solid product - we installed and tested 5 different apps offering same or similar functionality on the different sites we run, this app doesn't have the best interface and isn't the cheapest but it did prove to be the fastest and most reliable. Developer was attentive during install / testing and when we hit a snag.

Using app

9 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

April 7, 2024

There was no indication that this wouldn't work with our theme, but the support team was very quick to respond and correct the compatibility issue so it was up and running ASAP.

Using app

3 days

Total reviews

1

Average rating

4.0

1 / 5 Share

April 2, 2024

We have been using the highest level plan of this app to assist our staff in checking out wholesale customers via POS at our retail, physical store. It took a fair amount of set up to get this in place. We programmed the discount rules by collection and it constantly drops the collections we assign to the rules, which means that when wholesale customers are trying to pay in person at our POS terminals that nothing happens and discounts have to be figured manually in front of retail customers (not a good look). Also, if you add new products to your collections you have to manually reconfigure the set up of the rules, which was taking me about 45 minutes of each work day. This instability of this app has made coworkers lose faith in my ability to keep things running smoothly at checkout. Customer service was great at first, promises were made and I was told it was fixed (it hasn’t been fixed yet). After my last help chat the developer 'helping' decided to make everything in our store 30% off online as an automatic discount that all customers could see and didn't tell me (we had to match advertised prices that I had no knowledge of). It very easily could have cost me my job and my last message to customer service has gone ignored. I have had to personally checkout every wholesale customer by hand with a calculator for the past two weeks. It was a wonderful solution at first, but instability and lack of concern for how that instability affects our day to day operations has left us looking for another solution.

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 25, 2024

was looking for an app where I could do price breaks by volume and this fit the bill. The app didn't work with my theme but within 12 hours of sending in a note to customer service they had configured everything to work w my store. V satisfied so far.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Very pleased to use the Discountly application and working with the Product support to answer question and make customization. Highly recommended!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Great Product. Great Customer Service. We looked at about 20 tier pricing apps and tried out at least 5 of them. This was the only one that contained 90% of what we were looking for just straight out of the box. We had a few tweaks that needed to be implemented which Anncode was able to complete for us for a reasonable fee.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

This app is great. It works for both the website and in our retail store(POS). We needed a little customization and they completed the changes quickly and right the first time. Highly recommend!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Application simple et efficace. La réponse de Rahul pour le soutien technique a été rapide et a permis de personnaliser quelques besoins pour ma boutique.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

The team at Anncode are by far the most attentive developers i have worked with. Any issues are always resolved very quickly and even custom coding work was well priced. If you are looking for a discounting app that does it all. Use the Anncode solution

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

The program does what we needed. Alot of features we don't know how to use yet but looks straightforward to learn. As soon as I purchased Rahul got on a chat and helped with the install into POS and our website. Our theme needed some custom coding which they got done in a few hours. Also helped with some customizations for how it was displayed. When there was an issue, it was fixed ASAP. Great customer service and very helpful throughout the process.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2024

Outstanding Customer Support! The team went above and beyond to tailor the plugin exactly to my needs. Their patience and expertise in accommodating my specific requirements were remarkable. Highly recommended for anyone looking for a customized solution.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Great app, easy to use with a well designed, easily configured interface with a clean, modern and professional look. Support is responsive and knowledgeable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Customer support is so helpful!! This app really helped us do what we needed for discounts!

Store

Jo+Jax

Using app

12 days

Total reviews

2

Average rating

5.0