Discountly‑POS & Tier Discount

Nov. 19, 2024

Customer service is A++ We needed to create a tiered discount for POS only, and most apps do not provide the option to delegate discounts by channel. The Discountly team worked with us to create a custom solution for our in-store only discounts. It took a few tries to get it right but we are so happy with the result!

Nov. 14, 2024

The app has functioned as intended, but it's really been the customer service and support that I appreciate. Anncode's willingness to offer custom solutions and employ them quickly and effectively solved a problem no other app could.

Nov. 10, 2024

Very good service!

Oct. 24, 2024

The support was really fast.

Oct. 23, 2024

Customer Service for this app is top notch! After a long search for the right app this app has solved our discount needs.

Oct. 17, 2024

Thank you so much for making the needed adjustments! Excellent work.

Oct. 16, 2024

Discountly‑POS & Tier Discount is absolutely recommendable! Rahul immediately took care of my requests and helped me quickly. We've already had two video calls, where he efficiently and professionally implemented my requirements. The support is fast, friendly, and reliable. A great app with excellent service!

Sept. 19, 2024

Very good app and very good customer service. Rahul has helped me with custom changes for our store. I recommend it.

Sept. 6, 2024

very great service!!

Aug. 28, 2024

Outstanding product and installation support, answered in real time and helped me set everything up. Outstanding!!!!!

Aug. 20, 2024

Installed the app today and immediately started a chat with support. Rahul was amazing! Not only did that work with us to ensure all features we needed were available on the plan we selected, they implemented some custom features that enabled the app to accomplish the workarounds we needed for the POS sales channel! Support likes this makes migrating your POS or online store to Shopify so much easier! We had worked with multiple discount apps trying to find the right one to accomplish our goals and either the functionality wasnt there or the support was too slow or non existent. Discountly is the way to go for your custom discount integration needs!

Aug. 13, 2024

Great support

Aug. 9, 2024

The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it. My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP. Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status. I am excited to take this app functionality even further now.

May 28, 2024

Easy to use product. Great support. Tried multi discount apps this was certainly the best option.

May 21, 2024

Thanks Rahul for the customization.

April 15, 2024

Top banana. It's a solid product - we installed and tested 5 different apps offering same or similar functionality on the different sites we run, this app doesn't have the best interface and isn't the cheapest but it did prove to be the fastest and most reliable. Developer was attentive during install / testing and when we hit a snag.

April 7, 2024

There was no indication that this wouldn't work with our theme, but the support team was very quick to respond and correct the compatibility issue so it was up and running ASAP.

April 2, 2024

We have been using the highest level plan of this app to assist our staff in checking out wholesale customers via POS at our retail, physical store. It took a fair amount of set up to get this in place. We programmed the discount rules by collection and it constantly drops the collections we assign to the rules, which means that when wholesale customers are trying to pay in person at our POS terminals that nothing happens and discounts have to be figured manually in front of retail customers (not a good look). Also, if you add new products to your collections you have to manually reconfigure the set up of the rules, which was taking me about 45 minutes of each work day. This instability of this app has made coworkers lose faith in my ability to keep things running smoothly at checkout. Customer service was great at first, promises were made and I was told it was fixed (it hasn’t been fixed yet). After my last help chat the developer 'helping' decided to make everything in our store 30% off online as an automatic discount that all customers could see and didn't tell me (we had to match advertised prices that I had no knowledge of). It very easily could have cost me my job and my last message to customer service has gone ignored. I have had to personally checkout every wholesale customer by hand with a calculator for the past two weeks. It was a wonderful solution at first, but instability and lack of concern for how that instability affects our day to day operations has left us looking for another solution.

March 25, 2024

was looking for an app where I could do price breaks by volume and this fit the bill. The app didn't work with my theme but within 12 hours of sending in a note to customer service they had configured everything to work w my store. V satisfied so far.

March 22, 2024

Very pleased to use the Discountly application and working with the Product support to answer question and make customization. Highly recommended!