Manbat Robert review for CustomCat: Print on Demand
Jan. 23, 2018
Awful Some orders have taken over a month, they've sent designs from other shops to my customers and their customer service holds zero accountability for their mistakes (They went as far as to blame me for contacting the wrong department once) The fact this is one of the fulfillment companies in which you have to pay a membership fee to lose money is crazy. I'm actually going to be shutting down my site because I have to re-visit my fulfillment options. not worth it.
Hi! I am sorry about your poor experience with us...we would NEVER send your design to another seller. We ship out thousands of orders a day. If your customer received an order by mistake, this is a very rare circumstance and falls under our 1% of order that need to be replaced. We will ALWAYS honor that. Let us know the order number and we can replace this for you!
