CustomCat: Print on Demand for Shopify

CustomCat: Print on Demand

Sell Custom Products – Low Prices, 48-Hour US Printing
Rating
4.6
Feedback
106
Reviews
Chart
#831
Shopify

All reviews

5 / 5 Share
July 22, 2026

CustomCat has the best staff, especially JT. He made the process so painless for me. He even volunteered to assist me in areas that I didn't realize I needed assistance in. I feel so much more confident about this new journey, due to this interaction.

Store Using app Total reviews Average rating
HMC Gifts LLC About 1 year 1 5.0
5 / 5 Share
July 13, 2026

We've used several other print on demand services. The quality of the products from CustomCat is superior to the others that we tried. Their customer service is also fantastic. Definitely recommend them!

Store Using app Total reviews Average rating
Finishing Lines Over 3 years 1 5.0
5 / 5 Share
April 17, 2026

I feel nothing short of BLESSED to be working with Custom Cat as my print on demand provider. I am currently on my 3rd year working with them and EVERYTHING about them is outstanding! I especially love their new DigiSoft Ink, which is much nicer than DTG or DTF! The ink actually stays on my customers' shirts through many washes and withstands the test of time. The customer service is also AMAZING. These people are super kind and have consistently taken care of me and my orders as if I was family. Turn around times are EXCELLENT, and if you ever need support, you can reach out to them on their Facebook Page or by email, and you will ALWAYS receive a prompt reply : ) I love everything about Custom Cat!

Store Using app Total reviews Average rating
Meaningful Tees Shop Over 3 years 9 5.0
4 / 5 Share
Jan. 24, 2026

how do i find custom cat fulfilment section so they ship from uk. im in uk and want quick delivery? love it so far

Store Using app Total reviews Average rating
Layla's Warehouse 3 months 1 4.0
5 / 5 Share
Nov. 7, 2025

Store Using app Total reviews Average rating
Wears The Mountain About 5 years 5 3.6
5 / 5 Share
Oct. 20, 2025

I've been using Custom Cat for 2 years and have had really great experience with very few issues. In the rare occasion where I've had a missing order, they were quick to help find a resolution. Appreciate the great customer service.

Store Using app Total reviews Average rating
Home Turf Clothing Co. Over 2 years 1 5.0
Developer Reply

Thank you for the feedback and for being a long-time CustomCat partner. We’re glad to hear your experience has been consistently positive and that our team was able to help resolve the rare issues that came up. We appreciate your continued trust and support.

5 / 5 Share
Sept. 24, 2025

We work with custom cat for our business. They provide quality items at great prices. We also really love our rep. He is attentive, quick to respond and address any concerns, always on top of our account and always available to us. We highly recommend Custom Cat for merchants.

Store Using app Total reviews Average rating
The Hero Company 5 months 5 4.8
Developer Reply

Thank you for the kind review. We appreciate the trust you’ve placed in CustomCat. We’re glad to hear the product quality, pricing, and account support have been a strong fit for your business. We’ll be sure to share the feedback with your rep, and we appreciate the recommendation.

5 / 5 Share
Sept. 6, 2025

I've used customcat over all the other POD apps because of the timeframe to produce, ship and quality.

Store Using app Total reviews Average rating
Nesian Graphics Over 4 years 1 5.0
Developer Reply

Thank you for the feedback. We appreciate you choosing CustomCat. We’re glad to hear our production speed, shipping timelines, and print quality have met your expectations. Thanks for taking the time to share your experience.

5 / 5 Share
Aug. 27, 2025

These guys are chef's kiss (muah!) awesome! Print quality aside ( but print quality is exceptional as well, I don't exactly know what "digisoft" even really means, but I DO know that I like it) this is like an old school business from the mid 90's (in the good sense), if you have a question or problem and need to call them.... you can actually get a HUMAN BEING on the phone!! (imagine THAT!) they are super helpful and patient (if you are as dumb as I am) and will help you reach the finish line. Specifically, I have mostly spoken with 2 reps in particular. Much props and praise to both JT and Mike. They are doing the lord's work out here. I briefly tested the waters with the bigger players ( printify, printful, etc) and I landed on planet CustomCat. Highly recommend. ALSO a tad cheaper pricing and equal if not faster delivery time. USE THIS PRINTER!!!

Store Using app Total reviews Average rating
Merch Mountain 13 days 4 4.0
Developer Reply

Thank you for the kind words. We really appreciate you taking the time to share your experience. We’re glad to hear the print quality, turnaround times, and hands-on support have made a difference for your business. I’ll be sure to pass along the feedback to JT and Mike. They’ll appreciate it. Thanks again for choosing CustomCat.

5 / 5 Share
March 28, 2025

Custom Cat is amazing! Everything from the quality of the product to the ease of use and most importantly their next-level customer support. In grateful to have them as a partner as I build my POD business!

Store Using app Total reviews Average rating
LivinGrateful Gear 10 months 2 5.0
5 / 5 Share
Nov. 15, 2024

Custom Cat was a great way to introduce my products. I look forward to more product choices.

Store Using app Total reviews Average rating
God Made Designs 4 months 2 5.0
5 / 5 Share
July 12, 2024

CutomCat is one of the best POD companies I've dealt with. What makes them such a favorite is their large selection of products at great prices and outstanding customer service. I can always get someone on the phone whenever I have any type of issue. I highly recommend them!!

Store Using app Total reviews Average rating
His Cave Her Shed About 1 month 1 5.0
5 / 5 Share
June 30, 2024

Amazing App. Integrated so well with my shop. It was easy to use, with many resources if you have any questions. Their customer service is always spot on too. Better than any other POD company I've ever used. More notable things about them are their lightning fast production and ship times. My customers are so happy to receive quality items fast. 10/10 would recommend!

Store Using app Total reviews Average rating
Tri County Tees 4 months 1 5.0
5 / 5 Share
June 25, 2024

My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !

Store Using app Total reviews Average rating
sarusa-mikeneko. 4 months 2 5.0
5 / 5 Share
June 12, 2024

I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com. Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors". The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake. Wonderful, friendly and efficient service.

Store Using app Total reviews Average rating
Romeo Club Almost 6 years 1 5.0
5 / 5 Share
June 10, 2024

I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.

Store Using app Total reviews Average rating
REGALODETI Over 1 year 4 5.0
5 / 5 Share
June 4, 2024

I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!

Store Using app Total reviews Average rating
Mad Artisan 4 months 2 3.5
5 / 5 Share
Jan. 19, 2024

CustomCat is the ultimate Shopify app for custom printing. It excels in print quality, offers lightning-fast turnaround times, and maintains excellent communication through emails and a thriving Facebook seller community group. This user-friendly app provides a diverse range of customizable products, making it a must-have for e-commerce entrepreneurs. Highly recommended!

Store Using app Total reviews Average rating
The Phan Shop Over 1 year 4 3.0
1 / 5 Share
Dec. 20, 2023

Tried to like this POD but their print quality consistently failed to measure up. Customers constantly sending photos of print washing off on first wash. Customer service is prompt to reply but who cares about that when i don't have repeat customers due to poor quality. I had to go find a better POD.

Store Using app Total reviews Average rating
The Original Deer Mullet Shop Almost 3 years 4 2.8
Developer Reply

We're very disappointed to hear you weren't happy with the quality of the apparel you received from us while you were using our service. We agree that DTG was not consistently high enough quality to meet our standards, which is why we discontinued it in 2022. If you'd like to read about the updates we made to our apparel decoration process since you stopped using CustomCat, you can find more info here (https://digisoft.customcat.com/). We would love to send you a sample if you'd be interested! Please reach out to us at [email protected] or give us a call at 844-874-8623 (M-F, 8am-6pm EST) if there's anything we can do for you now or in the future.

5 / 5 Share
Nov. 24, 2023

I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!

Store Using app Total reviews Average rating
School Year Gear About 1 year 1 5.0
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