CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.2
feedback
548
chart
#421
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June 25, 2024
My first time was a success earlyer this year and my father uses his blankie every single day this winter. The only day off is the washing day ! Most seriously, in terms of POD, I recommand CustomCat highly ! Great products, great quality and so simple to use ! So I'm back and will be. Thank you all at CustomCat !
June 12, 2024
I have used CustomCat for the past several years as the primary vendor for our website, www.ROMEOCLUB.com. Very happy with their service - you can call or email and get a reasonably prompt response. Other than a couple of product issues these past few years, 90% of the issues were "user errors". The most recent "user error" last week, they went above and beyond to quickly resolve (same day) my mistake. Wonderful, friendly and efficient service.
June 10, 2024
I've been using Custom Cat as our POD provider for about 2 years now and I am very happy with the product quality and services. When there's an issue with an order, their support team fix it immediately. I love that I can stand behind the products that I offer on my online store. Highly recommend.
June 4, 2024
I have been through the ringer when it comes to POD companies and I can say for sure custom cat is BY FAR the best of the best in quality of prints, size options, prices, customer service and shipping time; most of my products have even arrived early. I've only had one bad print and it was replaced without any resistance from the company. Every customer has been more than satisfied with the product saying "it looks just like the picture and one customer has claimed they've washed their shirt over 10 times and it looks brand new still truly incredible. I adore this company and if I could give more than five stars I would. GREAT COMPANY, GREAT PRODUCTS, GREAT PEOPLE. I even received compliments from the customer service on my art work. Thank you for being you custom cat and never change!
May 9, 2024
I would definitely recommend CustomCat . It is very easy to navigate even for a beginners
March 8, 2024
I looked around at all the options available and went with my gut to go CustomCat and I could not be more pleased. The process is about as straight forward and simple as one could make it, the pricing is competitive, the quality of the DIGISOFT is freaking incredible, and the customer service is the best in the USA, hands down. If you want to work with a great company who actually cares about you and not just money this is the one!
Jan. 19, 2024
CustomCat is the ultimate Shopify app for custom printing. It excels in print quality, offers lightning-fast turnaround times, and maintains excellent communication through emails and a thriving Facebook seller community group. This user-friendly app provides a diverse range of customizable products, making it a must-have for e-commerce entrepreneurs. Highly recommended!
Nov. 24, 2023
I have been absolutely floored with Custom Cat's customer service and quality! I recently made a mistake with a large order - completely my fault - but contacted Custom Cat to see if there was any way they could help. The customer service rep Mike B empathized with me and went above and beyond to help alleviate the sting of my mistake, offering so much more help than I expected. You can trust you're in good hands with Custom Cat! Quality Control is also top notch...he shared that they had to remake several shirts in our order to meet quality standards before they were shipped and all that we received looked wonderful. Shipping was very fast too. I can't recommend them enough and look forward to using them more in the future!
June 7, 2023
As a new owner of a Shopify store, I have had a few challenges along the way. Order fulfillment via CustomCat HAS NOT been one of them. Any time I have an order issue, CustomCat has been able to assist in resolving it. One of the exceptional customer service representative is MB. He is knowledgeable, personable, and professional. I would highly recommend CustomCat for your print on demand needs.
June 1, 2023
Mike in customer service really walked me through my store settings and got me taken care of with disconnecting the pro version. He was awesome! Also shout out to JT. thanks for helping out as well.
May 30, 2023
I've been with Custom Cat since 2018 and absolutely love them. Over the years, I've seen the quality of their prints go up exponentially. The new Digisoft decoration method is out of this world and and absolute game changer. I can't recommend them enough. And sure, they've made a few mistakes over the years, but they've been super quick to resolve them and their customer service team has been so attentive to us. If you're looking for a POD that has exceptional quality AND a wide assortment of activewear, then Custom Cat is it.
March 8, 2023
I have to call out Joshua Turkin who saved the day. I have been struggling for months and watched many, many tutorials. Some of us learn differently and it's extremely frustrating to adapt to the "New Normal". I was ready to walk away from the entire business until I found Joshua. It takes a special person to understand the different needs of customers. You are lucky to have him. If it wasn't for him, I would have given up on the entire process. Thank you Josh. I can't put in words what your patience and dedication mean to me. You restored my faith in humanity.
Oct. 30, 2022
- user-friendly - interactive - well designed - variety of products - fair pricing - well built - customer-oriented
July 22, 2023
I have worked with CustomCat for over a year and I cannot imagine working with a different provider. I started off as a hater due to a few hiccups, but through exceptional Customer Service, I have been converted to a true fan. CustomCat has created a Facebook Group that connects POD sellers with a group of like-minded sellers and CustomCat staff. The staff resolves issues, educates the community and works to identify possible company weaknesses with the intent of providing better products and services. Since CustomCat creates all the products I sell and does not outsource any of the production aspects of their business, there is never a question of quality, turnaround time, bundling shipping discounts or who to contact. For me, when working with CustomCat I feel like I have received all the benefits of a big, all inclusive POD provider but with the benefit of working with a small business who knows my needs. With CustomCat I have found a business that is mutually invested in my success, offers a product catalog that allows me to build a profitable business, and who hears me when I speak.
We sincerely apologize for the negative experience you had with our customer service. We value your feedback and are committed to improving our response times and overall service quality. Your comments will be taken seriously, and we will work diligently to enhance our customer support standards. We appreciate your understanding and hope for another opportunity to serve you better in the future. Thank you for bringing this to our attention.
Sept. 16, 2022
Super easy, great selection Tutorials are very helful, it was a breeze to set up the store and connect
Aug. 25, 2022
Great site. Looking forward to addition of future products. Maybe shoes? This site is easy to use and makes for a vast majority of my POD items. Being local, here in the USA helps as well.
Aug. 4, 2022
Huge range of products, good prices, and easy to use back end. Solid app for anyone looking to add some print on demand products and not worry about up front inventory or fulfillment.
July 31, 2022
The application is very convenient to use and very useful for sellers like me. It's very good. Everyone should know about it
July 28, 2022
We choose them because of their range of athletic product styles, colors, and sizes. Quality and production time have been good. Easy to use, but with enough flexibility for our needs.