Book Geek Chic review for CustomCat: Print on Demand
June 2, 2018
Very disappointing. I spent hours setting up my products. I chatted with CustomCat about design sizes etc, and they were always very helpful. I ordered my first test product, and the colour was rubbish. After the first wash there were cracks all through it. I contacted them via messanger again, and they said they'd look into it. Even though its been a couple of weeks now, they still haven't replied. Even though I can see they have seen my message (FYI CustomCat, once you read a message on messanger the other person can SEE that you've seen it). I can see great potential, but it needs a lot of work. And people with enough balls to own up if they screw up. Can't recommend.
Hi! I apologize that your first order did not turn out like you wanted. I can assure you this is a big anomaly. Our shirts sustain its color and quality for over 50 washes at least. I can see from our notes that we responded to you on June 4th. We never heard back from you. If you contact us again, we can look into fixing this order for you at no cost.
