Haberle Congress Brewing Company review for CustomCat: Print on Demand

March 4, 2019

We started using this app for their wide selection, but after literally every single order having issues (I never knew how many new issues could be present with each order), we have pulled all but a small handful of their items from our store. The items we have left do not seem to have as many issues as others. Overall, you're wasting time, stress, and money over an inferior product. Just use Printful, they have not messed up a single order. EDIT BASED OFF OF RESPONSE: It was not fair of me to say that every order was wrong. I will note though, not every order with an issue was reported. However, what we quickly learned about CustomCat, was when a customer ordered an item from this vendor, we were crossing our fingers that their order would not have issues. On the flip side, Printful has a 100% success rate. We have not returned 1 Printful item. Additionally, several of the "replaced" items had NEW issues. So some orders were replaced twice. Why on earth would we trust this vendor at that point? We want our customers to know that they will receive a quality product from a quality brand... and we were not that brand with CustomCat as a vendor. I'm not leaving this review to be a jerk, just want a better product. I'll also say we have since removed every single CustomCat item from our online store in the past month or 2.