KAAPO Exchange review for CustomCat: Print on Demand
Jan. 14, 2020
CustomCat products are a hit or miss. We had to drop another product because their print quality was horrible. We received a picture of a embroidered hat from a customer today that looked like someone just learned how to use the machine. We are a startup company and this isn't a good first impression to have, especially after the customer has been waiting two weeks for it to arrive. Do they not have someone QC the products before they are shipped?
Hey! I just want to say your store looks great! You have a ton of great designs that are conducive to embroidery, but the order I feel like you are referring to is a bit too complex to yield results you might want. It have 5 lines of text and a big circle. It is very difficult to allow that to fit within a 2.4 in. width....I am confident we can work with you, but would also love to go over this order with you in more details. You can reach me at [email protected] I look forward to hearing from you :)
