High Gravity Supply co. review for CustomCat: Print on Demand
Aug. 6, 2020
I saw an ad mentioning that Custom Cat had speedy lead times so I thought I would give it a try as a possible alternative to the backlogged Printful. I ordered samples from Fuel, Teelaunch and Custom Cat at the same time. Custom cat still arrived later than the other two. The print quality is poor at best. I've never seen prints and embroidery work look so bad. All the samples I ordered were also carelessly crumpled up and shoved into the mailer bag and came out completely wrinkled and messy. This would create a horrible impression if I sent this out to a customer. This print shop is actually MyLocker, which can also be found through Printify. Absolute garbage. Stay away.
Hi, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with our service! I would love to review the order with you directly and see what went wrong! We stand behind our service 100% and will replace any irregularity. We're not perfect but we do own our mistakes and make it right. Please email me at [email protected].