A Hustler's Spirit review for CustomCat: Print on Demand
Sept. 11, 2020
I used this app to upload and manage my designs. The application was very easy to use and very user friendly. The issue that I ran into was the long delivery time and the quality of the graphic print on fabric. None of the print that was placed on my t-shirts and hoodies looked crisp, even when I made sure that the resolution and dpi was correct and that the image was of high quality with basic colors. At first I thought it was a one time issue, but it continued with every order. The quality of the print just seemed to be sub par. In addition, the customer service seemed to be lacking. Many of the customer service reps seemed to be irritated by my discontent of their poor printing standards. Because of all of this, I do not recommend using this company for t-shirts, hoodies, and any other apparel.
Thank you for your review. I see your last order was submitted over 100 days ago but I do not see any support tickets, or seller support views in your order logs for any specific order issue? I'm Mike Blotkamp, one of the cofounders of CustomCat. Please email me the order info that concerns you and I will do my best to help. My email is [email protected]. Quality is very important to us too and I'm happy and available to address your concerns.
