Rocketbayusa review for CustomCat: Print on Demand
Jan. 24, 2021
I really enjoy this services fast fulfillment times and low prices which is the main reason I stick with them HOWEVER, they are really sub par when it comes to keeping items in stock ESPECIALLY for anything in the color brown. Most of the items in my shop are printed on brown shirts, hoodies, etc. so it really hurts my business when they claim they’ll have a certain size in stock but them wait A WHOLE WEEK just to tell me they canceled my order. Some of the brown hoodies and sweatshirts haven’t restocked in over a month and I can’t even get an exact date on when they’ll be restocked. Still a pretty good service but can still use some work.
Hello. Your sales are totally rockin' and were pleased to be your fulfilment partner. Very similar to shortages in 4XL, 5XL & 6XL sizes, the color brown is selling out across many different styles & manufacturers. This is not limited to CC, these variants you speak of have become depleted, variant by variant, over the last few weeks. This is due to factory closures during Corona and historically high demand from on-line shoppers in late 2020. We work closely with over 50 warehouses to source apparel and we are typically the last to sell out among the major providers because of our deep network of suppliers for our 10,000+ unique variants in your catalog. We have lots of colors & sizes in stock in the hoodie you are selling. Most POD's don't right now. I'll give you a call today to discuss how we source products and do my best to help you.
