Froonze Loyalty & Wishlist CRM
Friendly priced Loyalty & Wishlist solution for Shopify
Rating
5.0
feedback
277
chart
#1,131
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
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Less than a month
39%
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Less than a year
47%
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More than a year
8%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the app's ease of use, customization options, and exceptional customer support. Users appreciate the app's ability to enhance customer satisfaction, create a smooth customer journey, and provide advanced features like wishlist, loyalty programs, and customizable customer accounts. The support team, particularly Alexandru, is praised for being responsive, knowledgeable, and helpful in resolving issues and customizing the app to meet specific needs. However, there is one negative review mentioning deceptive pricing that was not clear initially.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 23, 2025
I use the app for wishlist facility on my new store and I can say that it simply does what it has to without any hassle. It needs some customization which is very easy to do through the settings section. And if that is not enough for you, you can go beyond through the CSS editor or ask for help to the support team. They are always available, open for suggestions and give great support.
Thanks so much for your review! We are happy you are enjoying using our wishlist functionality.
April 18, 2025
An app that can really level up your customer satisfaction, not too mention the top support on hand! Alexandru is a genius who has your best interest. I had so many questions and they took the time to not only answer them, but actually solve them. Best app on my Shopify store for sure. Thanks team!
Thanks so much for your awesome review! "Best app on my Shopify store" just made our day :)
April 17, 2025
The Froonze Loyalty & Wishlist app is an essential tool for us, providing core functionality for our websites. We manage a portfolio of sites that require customer accounts with advanced features. This app allows us to define additional customer metafields and display them across various pages seamlessly. It has always performed flawlessly, and we only contact Froonze for customizations tailored to our specific needs. These customizations go beyond the standard support most developers typically provide. Alexandru, in particular, has been incredibly helpful and knowledgeable. Every request we've made has been completed promptly and implemented with professionalism. As we migrate several sites from Magento to Shopify (with a few more to go), the Froonze app has been instrumental in accelerating this process significantly. On a personal note, I truly appreciate and enjoy collaborating with Alexandru and his team. Their dedication and expertise have made a tremendous difference for us.
Thanks so much for your amazing review! We are so happy to hear our app became an important tool for your migration from Magento to Shopify.
April 9, 2025
This app has allowed us to customise our user experience and setup the customer account page with features and links relevant to our customers. It is very user friendly and has been invaluable for creating a smooth customer journey. The customer support has also been excellent, we needed some code editing to allow the Custom Forms we created to sync with our Shopify Theme, we received a response and full solution, with completed functionality in less than 24 hours.
Thanks so much for your review! We are happy to hear our app helped you make customer journey smoother.
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