Rating

5.0

feedback

247

Reviews

chart

#972

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    51%
  • Less than a year
    29%
  • More than a year
    6%

Reviews Summary

The Froonze app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, customer support, and comprehensive features. Users appreciate the depth of customer engagement and loyalty features, seamless integration with Shopify, and quick and helpful support from the team. The app offers a range of functionalities such as wishlist, loyalty programs, customer accounts, and customizable forms, all of which contribute to enhancing the overall user experience. Customers also praise the app for its affordability and the ability to customize features to suit individual store needs. However, some users have mentioned minor issues such as the need for additional features like offering physical gifts as rewards and improvements in translation capabilities. Overall, Froonze stands out as a highly recommended app for Shopify store owners looking to enhance customer engagement and loyalty.

Highlights

Positive customer support and quick response times
Comprehensive features and ease of use
Affordability and customization options
Minor issues with additional features and translation capabilities
Seamless integration with Shopify

Rating Breakdown

  • 5
    96% (236 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 97% (232)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2026

amazing!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 6, 2026

Highly professional app with quick resolutions and support. We have not found any other app as reliable and aesthetically pleasing as Froonze. If anyone is looking for a loyalty and customer account page app, this is a MUST.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! "aesthetically pleasing" - this one is especially pleasant to hear 😊

5 / 5 Share

Jan. 5, 2026

We've been using Froonze for a while now and the experience has been just amazing! Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for you review! We wish your business all the best as well!

5 / 5 Share

Jan. 5, 2026

We've had a very positive experience using Froonze for a long time. Their customer support team is by far the best among all apps we've used. Also, their pricing is very flexible. We can choose the functions that we need and we only pay for them.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for you review!

5 / 5 Share

Jan. 5, 2026

I’ve been using this app for a while and have been very satisfied. The support is top-notch, and the app has so much potential. I’m excited to see how it continues to grow.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more