Rating

4.9

feedback

256

Reviews

chart

#942

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    37%
  • Less than a year
    49%
  • More than a year
    8%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customization options, and excellent customer support. Users appreciate the app's ability to transform the customer accounts page, enhance functionality, and offer features like wishlists and loyalty programs. The support team is highlighted for being responsive, helpful, and proactive in assisting with customizations and troubleshooting. However, there is a mention of deceptive pricing where additional features come at an extra cost, which some users found unclear initially. Overall, the app is highly recommended for its comprehensive features, user-friendly interface, and top-notch customer service.

Highlights

Ease of use and customization options
Excellent customer support
Deceptive pricing model
Feature-rich functionality
Transformative impact on customer accounts page

Rating Breakdown

  • 5
    98% (251 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Store

Sorella

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

5 / 5 Share

Nov. 13, 2024

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Using app

5 months

Total reviews

17

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 4, 2024

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 11, 2024

Great Support

Store

CENE

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

All reviews

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