Rating

5.0

feedback

231

Reviews

chart

#946

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    38%
  • Less than a year
    50%
  • More than a year
    6%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its fantastic service, customization options, professional appearance, ease of use, and fast support. The team behind the app is highly responsive, helpful, and willing to assist with any requests. Users appreciate the variety of settings, integrations, and features available, such as wishlist add-ons, customer account streamlining, and loyalty programs. The app is described as a must-have for Shopify store owners looking to enhance the user experience and streamline operations. While some users mention additional costs for integrations, they still find the app valuable and recommend it for its functionality and support.

Highlights

Positive reviews highlight the fantastic service, customization options, professional appearance, ease of use, and fast support.
Users appreciate the variety of settings, integrations, and features available, such as wishlist add-ons, customer account streamlining, and loyalty programs.
The team behind the app is highly responsive, helpful, and willing to assist with any requests.
Some users mention additional costs for integrations, but still find the app valuable and recommend it for its functionality and support.
Customers describe the app as a must-have for Shopify store owners looking to enhance the user experience and streamline operations.

Rating Breakdown

  • 5
    99% (228 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 25, 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers. One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable. Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly. Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your awesome review! We are very happy to know your found our app useful.

5 / 5 Share

June 25, 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

Store

My Store

Using app

--

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 24, 2024

Excellent interface, merges well with the theme and flawlessly integrates with various in-store options and services. Furthermore, highly professional and prompt customer services, that will be just a call away to assist in setting the app. Really enjoying it.

Store

DE MUSK

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 21, 2024

Great app overall, customer support as been great!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 19, 2024

This has been the most positive experience working with their support team. I have worked with many support teams in the past and its always a struggle. Froonze has a top notch team willing to help when ever needed. We have moved from a very expensive rewards program to Froonze because of the cleanness and simpleness of the program. We now pay 1/4 of our cost before plus the the customer account page is super friendly for our customers to navigate. ( this is very important) not to mentions their wishlist and all the other sections they offer which will save you $$$ in app fees. Remember Loyalty Programs need to be easy for the customers to use and theirs really is. Seriously you must try them out. I promise you will not be disappointed and your customers will love it.

Using app

14 days

Total reviews

35

Average rating

4.9

Developer Reply

Thank you so much for such an extensive review! We are super happy you liked our loyalty program and could save a lot of money by switching to our app.

All reviews

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