Rating

5.0

feedback

256

Reviews

chart

#727

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    54%
  • Less than a year
    27%
  • More than a year
    7%

Reviews Summary

The reviews for the Froonze app on Shopify are overwhelmingly positive, with users praising the app's wishlist feature, flexibility, and excellent customer support provided by Alexandru and the team. Customers appreciate the app's ability to seamlessly integrate with their themes, solve theme-specific issues quickly, and offer customization options. The support team is highlighted for being responsive, patient, and going above and beyond to ensure customer satisfaction. Users also mention the app's value for money, ease of use, and the combination of wishlist, loyalty program, and customer account features in one app. However, some users note minor issues with theme compatibility and translation features that required manual handling.

Highlights

Positive customer support experience and responsiveness
Flexibility and customization options
Seamless integration with themes
Value for money and combination of features
Minor issues with theme compatibility and translation features

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 12, 2026

Excellent app and good company to work with. 100% recommend them

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 11, 2026

Froonze has been a great addition to our store. The team is extremely responsive and genuinely committed to making sure everything works exactly the way it should. They took the time to adjust the widgets so they blend perfectly with our storefront, which we really appreciate. The app itself is reliable and performs very well, so we’ve never had concerns about stability or speed. What really stands out is their willingness to help beyond their own product. They often share useful advice that benefits our store overall. If you're looking for a powerful app with features like loyalty programs, wishlists, customer portal and other tools to improve the customer experience, Froonze is definitely worth considering. Their team truly cares about their users.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for such an awesome review!

5 / 5 Share

March 10, 2026

The app is extremely functional, and their support is just great. They helped me customize some of the features and were extremely responsive and friendly.

Store

Inframe

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 6, 2026

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you

5 / 5 Share

March 4, 2026

The Frooze app has been great to work with, and their customer support truly stands out. The team was extremely helpful and responsive throughout the process, especially Max, who went above and beyond to assist and ensure everything was working smoothly. Highly recommend the app and their support team!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

All reviews

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