Rating

4.9

feedback

255

Reviews

chart

#694

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    37%
  • Less than a year
    49%
  • More than a year
    8%

Reviews Summary

The Customer Accounts Concierge Shopify app has received overwhelmingly positive reviews from users. Customers praise the app for its customization options, professional appearance, and user-friendly features such as wishlists, loyalty programs, and customer account management. The support team is highlighted for being fast, responsive, and helpful in assisting with customizations and integrations. Users appreciate the app's ability to enhance the customer experience, increase sales, and streamline operations. However, there are a few mentions of additional costs for certain features not being clear upfront, which some users found deceptive. Overall, the app is highly recommended for its functionality, design, and exceptional customer support.

Highlights

Customization options, professional appearance, user-friendly features
Fast and responsive support team
Enhanced customer experience, increased sales, streamlined operations
Additional costs not clear upfront
Highly recommended

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Store

Sorella

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

5 / 5 Share

Nov. 13, 2024

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Using app

5 months

Total reviews

17

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 4, 2024

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 11, 2024

Great Support

Store

CENE

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

Oct. 5, 2024

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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