Hemptons Retro Threads review for Appikon ‑ Back In Stock

3 / 5

July 30, 2020

Overall this app is pretty good. I like the functionality of the sign-up form and how easy it was to customize it and add it to my Shopify site. The customer-facing signup form seems to be working great, but there are some problems with back-end usability for the shop owner. For instance, on the "Products" page, I can't tell what is happening when I click the "Send Notifications" button. Is the app automatically notifying everyone who has signed up for a notification (which on my site happens to be for lots of different products)? That would be ridiculous and ineffective - I need to have control over who the app is notifying; not all products are back in stock at the same time. I don't think that's what's happening, because when I go to "Customer Notification > Sent" it appears empty. It appears that no notifications have been sent. So I have been individually notifying people who have signed up via their email or text number when appropriate, without going through the app. Which is ok, but just seems clunky. It leaves me wondering what the "Send Notifications" button is actually for. The app just doesn't inspire a whole lot of confidence that everything is working correctly.

Using app

5 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your feedback. Our customer support team will reach out to you and will help you figure things out. I apologize for the inconvenience.

Appikon ‑ Back In Stock for Shopify
Appikon ‑ Back In Stock
4.8 star
2,003 reviews

Back in Stock Shopify App

Shopify App Store