Appikon ‑ Back In Stock
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users praised the excellent customer support provided by the app team, with quick responses and helpful assistance in setting up notifications and resolving issues. Users also appreciated the ease of use and self-explanatory nature of the app, making it simple to set up and operate. Additionally, the back-in-stock feature was highlighted as a game-changer for increasing revenue and customer engagement. However, on the negative side, some users experienced significant issues with the app's functionality, such as failure to send notifications during critical product launches, inability to export data, and malfunctions in the back-in-stock feature. These issues led to revenue loss, customer dissatisfaction, and frustration with the lack of timely and effective support. Some users also mentioned concerns about billing transparency and ADA compliance. Overall, while the app received praise for its features and support, the negative experiences highlighted the importance of reliability and effective communication in app performance.
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The support for helping to set up the notifications was amazing. It was fast and responsive!
Quite self-explaining and easy to set up and if you still have questions the customer support helps out super fast (thanks to Satendra)!
The support is off the chain. Helpful. Amazing. I would use this app off of the credibility of that alone. They helped me a TON!
We’ve been relying on this app to send Back In Stock notifications for a major product launch, a critical moment for our business. Their system completely failed to send the mass emails, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. If your business depends on reliable notifications or responsive support, stay far away from this app. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration.
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