Appikon ‑ Back In Stock
Send High-Converting Back In Stock Alert via Email and SMS
Rating
4.7
feedback
1,400
chart
#4,088
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
21%
-
Less than a month
17%
-
Less than a year
28%
-
More than a year
20%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of setup, helpful customer support, and the effectiveness of the back in stock notifications feature. Users appreciated the quick responses from the support team, especially mentions of specific support agents like Satendra, Abuzar, and Zia. The app was praised for its functionality in sending restock emails and helping businesses track customer interest. On the other hand, negative reviews focused on issues with the app's performance, such as failure to send mass emails, inability to export data, and malfunctions during critical product launches. Some users also expressed frustration with billing discrepancies and lack of responsiveness from the support team.
Highlights
Review RSS Feed
All reviews
May 22, 2026
May 18, 2026
The support for helping to set up the notifications was amazing. It was fast and responsive!
May 5, 2026
Quite self-explaining and easy to set up and if you still have questions the customer support helps out super fast (thanks to Satendra)!
March 4, 2026
The support is off the chain. Helpful. Amazing. I would use this app off of the credibility of that alone. They helped me a TON!
Oct. 27, 2025
We’ve been relying on this app to send Back In Stock notifications for a major product launch, a critical moment for our business. Their system completely failed to send the mass emails, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. If your business depends on reliable notifications or responsive support, stay far away from this app. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration.
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