Rating

4.8

feedback

1,530

Reviews

chart

#11,991

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    22%
  • Less than a month
    17%
  • Less than a year
    28%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and quick support provided by the team. Users appreciate the ease of integration and setup, as well as the effectiveness of the back in stock feature in boosting revenue and customer engagement. The app is lauded for its user-friendly interface, helpful analytics, and customizable options. However, there are a few negative reviews highlighting issues such as malfunctions during key product launches, lack of responsiveness from the support team in some cases, and concerns about hidden fees for SMS notifications.

Highlights

Exceptional customer service and quick support
Effective back in stock feature for revenue boost
User-friendly interface and customization options
Issues during key product launches and lack of responsiveness
Concerns about hidden fees for SMS notifications

Rating Breakdown

  • 5
    94% (1,437 ratings)
  • 4
    3% (51 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 99% (1,520)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2025

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 15, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Amazing customer service! They integrated everything for me I was struggling with within minutes.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

great service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

Great app and quick support! I have been a customer for about 4 years and I love working with them.

Using app

About 4 years

Total reviews

6

Average rating

4.3

All reviews

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